How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPacific Heating, Cooling, Plumbing & Electrical
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 7,256 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pacific Heating, Cooling, Plumbing & Electrical for 8 kinds of job.
Pacific Heating, Cooling, Plumbing & Electrical for ductless heating & a/c services
Clear ✕All 125 Google reviews tagged “Ductless heating & A/C services” · showing 20
Great service! Friendly technician!
My technician Landon, was very friendly and knowledgeable. He came to service my mini splits and did so efficiently. I had a couple of questions regarding the mini splits and he did know the answer and was able to tell me very quickly. He was very informative with my issue and gave me a simple solution. I would love to have him return and complete
Super helpful, efficient, clean, professional and kind.
Well done Good People
On time and well done.
Isaiah, from Pacific Heating Cooling came out today for our annual ductless system tune-up, and he was fantastic. He arrived right on time, wore shoe covers inside our house, was very professional, and polite. He thoroughly checked our units, explained everything he did clearly, and even gave us a few helpful tips…
Pacific Heating and Cooling was amazing to work with. They were professional and courteous. The installers were polite and answered all of my questions. I would definitely recommend them to anyone needing a new furnace or AC unit.
Ethan was professional and communicated thru out the service. Went over everything and explained the bill plus the membership
The technician (JJ) was on time, courteous, introduced himself, and went over the scope of work in detail. To me, first impressions is key to the level of professionalism that JJ presented. The rest of the visit and the knowledge I gained is priceless. I highly recommend them!
Hands down best company. Highly recommend. Worked with Tj,Brendon and Chris they are the best.
Ikanasio and Erin where awesome and hard workers. They were on timely, polite, informative, and knowledgeable.
Very impressed with our tech, David Smith. Very professional and thorough with the inspection, cleaning, and service of both our mini-split and heat pump. The service is not inexpensive but worth the price if you are not A DIY or HVAC professional. I would definitely request David Smith going forward to complete my service in the future.
Xavier was great, I want him back next year. I feel that he was looking after my best interest. Your service was reasonable and I really appreciate that. I will be recommending you folks. Thank you
Jess came out to do my annual cleaning/maintenance on my mini-split. He did an absolutely phenomenal job. No one has ever been this thorough. Unfortunately he’s retiring in two months so won’t be able to request him next year.
Steven McCall is very professional and explains in detail how he repaired my Heat Pump. He went a step further by checking the filters and they were dirty so he cleaned the filter. I could tell he likes his job and it shows in his work manner. The phone call to set up the appointment was very professional and said…
Isaiah was great! Knowledgeable, thorough and professional. I've never been disappointed with their service.
On time and very friendly! Respectful of property and knowledgeable about products.
Technician Jess was awesome. He explained everything and did a great job. Such a personable guy. Enjoyed visiting with him.
Jess is awesome!! He is very knowledgable and showed me which filters of my furnace and mini split to clean and how. I’m recently widowed and now need to assume this periodic maintenance myself. I’m very happy with the service and joined the membership club so I will have yearly service and save money!!
Was amazing. Liam was really kind and did everything correctly. Thank you Pacific Heating And Cooling .
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1499 | $114–$453 |
| Heating system maintenance | 951 | $78–$293 |
| A/C system maintenance | 540 | $78–$351 |
| Heating system repair | 395 | $188–$867 |
| HVAC system repair | 289 | $209–$1.2k |
| Cleaning | 261 | $172–$340 |
| Heating system installation | 260 | $1.4k–$2.4k |
| Install AC | 239 | $1.6k–$3.7k |
