Pacific Heating, Cooling, Plumbing & Electrical

Jessie was professional, friendly and efficient. Great job! Welcome at my house anything me!

We called and had somebody at our house in less than 2 hours. Xavier was friendly and very communicative. He explained everything thoroughly and didn’t try to push any unnecessary work on us. Pricing was very reasonable compared to the other companies I called prior. Would definitely recommend!

I had my HVAC system serviced and I am having problems with my heating system not heating my home. Please send someone out to help me with this

Alex did an excellent job getting us up and running. It had been a while and it was dirty. Thorough cleaning and service. Thank you

Alex was terrific! Professional informative. Answered all of my questions! A great representative for Pacific Heating and Air conditioning!

Technician was friendly and personable. Took care of my problem in record time. Would never think of using another heating/cooling company!

Very Professional service tech. Explained everything to me as needed.

Steve McCall is the best!

Joseph (Joe) did a great job and was very professional. He explained everything he was doing and was very knowledgeable. Great personality and very friendly.

Pacific heating & cooling was referred to me by our community. And I am very pleased with their service and pricing. Nicholas was fantastic! Walked me through his services and things of his concerns and recommendations. I will say I am one very satisfied customer.

Michael was nice and friendly and provided professional service. He answered my questions in a manner where I could understand

Professional and spent a good deal of time cleaning system. Was very thorough and took documented photos of cleaning and went over findings with recommendations for prevention of future problems.

The service personnel was great, knowledgeable, friendly and professional. Will continue to work with them

Technician was helpful and knew the system very well. He conducted the inspection and checks with explaining everything he was doing and finding.

Great HVAC service! Xavier was professional and friendly and was great at communicating what he was going to service and what fixes or adjustments needed to be made. Got the maintenance service done quickly and efficiently. Overall great service.

They got me in for an HVAC duct cleaning really quick! Matthew, Talon, and Zach showed up early and were professional, respectful, and really knowledgable. Because of these 3 young men, I will be a repeat customer, so thank you for doing the right thing and doing a great job!!

Arrived prepared. Walk through of the reasoning and need for each step. This was an urgent service.

Tech was very thorough. Helped to keep HVAC more reliable by adding pill to stop algae from forming. Very friendly and thorough. Explained everything he did when he was here.

Always terrific service! Our tech, Hunter…great customer service and throughly explained everything

Dustin did a thorough review of furnace and heat pump function, found a leak in the heat pump cooling system and has scheduled a refrigerant tech to come out in 5 days to estimate and repair the system.

I really like Pacific heating and cooling! The staff is always so friendly and professional. I have found them to be reasonably priced. I always recommend them to neighbors, family and friends. They sent out text messages to confirm the appointment. They send out text messages with a picture and name of the technician who is arriving at your house.

I think it’s important to keep equipment maintained so to be proactive and prevent problems so I totally appreciate Maintenance program that Pacific heating and air-conditioning offers.

Every time these guys out for service, I’m reminded they are the best. Clear communication to set the appointment. Reasonable reminders (texts) that the appointment date is coming. Clear communication on day of appointment from the person who is actually coming to the house (they’ll always text if they’re available… Read full review

Super great customer service!!

The technician Jake was very professional, prompt, thorough and patient in answering all of my questions.

My service as always was stellar.

Great service! Friendly technician!

The technicians that come to perform required maintenance each year are very professional and courteous. Today, Benicio was just that and as usual, he explained what he did and what was needed in the future.

Outstanding service from your technician Tony Jacinto. Very knowledgeable in his trade and was able to answer all needs and questions. Highly recommend.

Nathan arrived on time, was professional, stated what his tasks were, and kept me updated on his progress and diagnosis. He's very knowledgeable and competent and explained the problems he found and their resolutions in layman's terms, so it was easy to understand. He did an exceptional job, and I hope he's the tech… Read full review

Excellent experience again…. 😊

Always excellent service from extremely reliable company - not cheap, but worth it for quality of their technicians & phone staff. Always professional, respectful, great work, including today by Julius

Hunter was timely and courteous. He did the job well and explained the inspection report.

As always, professional, knowledgeable, “go the extra mile” kind of service. 10/10 Tim is awesome! 🙌🙌 thank you!

These guys were polite, new their jobs very well, explained everything thoroughly, did an outstanding job! Thanks! Completely professional.

Isaiah, The Technician was very helpful

Cory Fries from Pacific Heating & Cooling, is a very skilled professional that inspected our furnace for efficiency, troubleshooting problem areas with his expertise, cleaning dust and dirt from the inside wiring and motherboard, and serviced our furnace professionally. He also inspected, tested, and cleaned the… Read full review

Showed up on time. They installed both the heat pump and furnace. There work was great and they did a great job cleaning up after. Technician explained everything in way I understood.

Excellent service, very professional, and explained every aspect as service work was performed.

Excellent service. Highly recommend. I have used this company for years.

Benicio and the other gentlemen with him were outstanding. On time, polite, and answered all my questions. They paid attention to detail and I explained everything to me. I like that I know who to expect and the communication with the company as a whole is great.

Super helpful, efficient, clean, professional and kind.

Tony was excellent!

Isaiah was professional and knowledgeable and explained things in layman terms. We are a fan of Pacific Heating and Cooling!

Benicio arrived promptly and got right to work. He explained what he would be doing and checked in from time to time to identify for me what he was seeing. There were no issues in our system, which is three years old as I would expect. Benicio was very professional very explanatory and asked if I had any questions… Read full review

Great to see Brandon again! He quickly did a thorough checkup, gave a factual summary, didn’t try to upsell me expensive new stuff. He ID’d required blower wheel clean. Thanks!

Josh was excellent to work with A wealth of knowledge and I leaned so much On time , respectful and able to answer all my questions Best experience from gals scheduling to job completion Will definitely be using this company again

Zachary was great! He took the time and had the patience to explain every single little detail of our project and what needed to be done. Highly recommend!

Michael is awesome. Gives lots of detail and pictures. Always has helpful tips to maintain the system.

Joe is knowledgeable and highly qualified. Also very pleasant and helpful.

Great service. Showed up on time and performed the work professionally. Great communication on the system status.

Julius did a great job of and explained what was done .

This was the first time I have had Pacific Heating and Cooling out for maintenance on my heat pump and furnace. Benicio was awesome, he took time to explain to me what he was seeing and not seeing. Very respectful of my time, cleaned up after he was done. I highly recommend Pacific Heating and Cooling

Isaiah came today for our biannual HV/AC maintenance and he was such a pleasant young man and was helpful in explaining things we had questions about. He was very polite and I would definitely recommend Pacific for their services and maintenance program. I’ve met many technicians over the years and Isaiah was one of the best!

Pacific Heating & Cooling is virtually the best heating & cooling system in Tacoma. Now they have even added plumbing and electrical to their repertoire!! This past visit Xavier was my favorite guy…he is such a wonderful technician as they all are. Xavier does a great job explaining everything including… Read full review

We have used Pacific Heating & Cooling for over 30 years. The technicians are always professional and helpful. We've used them for many years and love how they take care of our heating and cooling system. They put in our hot water heater too!

Tech was polite friendly, did the work in an expedient and professional manner.

Always on time, professional and have never had to have a call back.

Great

The team was very good. I am very pleased with their work

Great place with great people that work with Pacific Air. My tech set us up with 3 cleaning and checking the hvac system and heat pump, twice a year plus one left for the next year.

Luis communicated very well and was courteous

I’m really happy to have a Pacific Heating & Cooling as my new heating /cooling company. They did a thorough job going through my heat pump and gas furnace. I would definitely recommend them to family and friends.

ZACH did a comprehensive review of my heat pump system, determined several alternatives a d helped weigh advantages of the different choices.

Honest, informative, polite.

Good job

We are always incredibly pleased with Timothy. Timothy is very knowledgeable. He explained the maintance service step by step, took the time to inspect the system thoroughly. Effectively communicated recommendations. Timothy is professional, respectful of our home, and very kind. We will continue to request… Read full review

Very nice very professional explained everything. Totally recommend!

Great service!

Always a good experience with this company. Very professional and speedy

Pleasant and knowledgeable technician.

Seasonal tune-up was very thorough and the technician, Isaiah was polite and responsive.

I would recommend this company to anyone looking for furnace repair. The technicians were very knowledgeable and courteous. They took care of me in a timely manner and my furnace has never ran better. Highly recommend them.

Furnace and Heat Pump maintenance. Kyle was on time, professional and friendly. He was very knowledgeable and able to answer all of my questions thoroughly. I would definitely recommend Pacific Heating & Cooling for your HVAC needs.

On time and professional

Your team did a great job. Nicholas was very professional and informative

Always professional. Easy to make appointments. Confirmations. Great work. Recommend their Customer Care PM programs. Happy customer for 20 years.

He was great. He was professional and very informative-kept me apprised at all times what was going on.

Rey pleased with the service and professionalism. Could not be happier.

Great service thank you