How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPacific Heating, Cooling, Plumbing & Electrical
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 7,256 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pacific Heating, Cooling, Plumbing & Electrical for 8 kinds of job.
Pacific Heating, Cooling, Plumbing & Electrical for heating system installation
Clear ✕All 260 Google reviews tagged “Heating system installation” · showing 20
Pacific did an amazing job installing a Trane heat pump and air handler link system to replace my old heating oil furnace. It’s amazing how much more advanced modern equipment is compared to my old system. Super quiet with variable speed motors. No more paying $6-7/gallon for heat! Their installers were great at…
⭐⭐⭐⭐⭐ Excellent experience with Pacific Heating and Cooling! Nuku, Aaron, and Nikita did a fantastic job installing our new heat pump—professional, efficient, and respectful of our home. Jon, the electrician, also did excellent work. The whole team was friendly, thorough, and clearly took pride in doing the job…
Efficient, clean and pleasant service. Everything was explained in detail and the work was done in the time they specified. Brent the technician was polite and knowledgeable.
From quote to install, Pacific Heating did an amazing job. It's a lot of money for new HVAC, but they made us feel comfortable in our decision answering all our questions. Installers went over and above, very professional! I recommend this company if you want good quality work!
Exceptional experience I highly recommend Pacific Air & Heating for all your Heating and HVAC needs. All staff onsite was great to work with. Thank you so much for the experience!
From initial sales call/quote through the installation to enjoying our new system, we were pleased and impressed by the professionalism and attention to detail of every member of the Pacific team.
We replaced our old furnace and heat pump, with new ones just in time for the cold, damp weather. Everyone knows that technology is much more advanced than it was twenty-five years ago. It is truly amazing. The company we went with is our "go-to" company we have used over the past several years for maintenance and…
Pacific Heating and Cooling does it right every time and with every representative. When calling in it is so easy to get information or a quick, needed appointment. They have technicians to evaluate and repair, sales engineers to rate your system and offer specific options for the future and their follow up is first…
Pacific Heating and Cooling was amazing to work with. They were professional and courteous. The installers were polite and answered all of my questions. I would definitely recommend them to anyone needing a new furnace or AC unit.
From estimate to install and electrical everyone on time detail oriented .Answered any and all questions .Explained how new heat pump system worked and how to best maintain it.Thank you for great experience
I think this company is great. They have excellent customer service. Their pricing is sometimes high but their technicians are very knowledgeable, clean and polite. They find problems and give me options which I appreciate. . Very superb technicians.
Xavier is AWESOME, he is a good representative of Pacific Heating and Cooling. Have been a Pacific Heating & Cooling customer for over 20 years (since they were Pacific Air Systems). We are Very Satisfied. You can find less expensive, but not 'better'.
Great service. Installers were total professionals & explained everything and ensured all the work they did was top notch.
The installation team was very professional and respectful to my home and property!
Beninio Hernandaz was friendly and was helpful and wonderful at his job. Thank you so much!
Had a great team install a new furnace and heat pump for a great price and had outstanding service. Will be recommending to all friends and family who need HVAC work to be done. Thanks again for the great service.
Great company, would definitely recommend using them. Very professional
Bubba and Nuko is an awesome team. Very professional and are very good in what they do. Give them a chance and you won't be disappointed! The electrical team was as good and thorough , very good in what they do. I give them 5 stars plus for their quality of work and professionalism.
The people that work at this company are great individuals and very professional. We always enjoy their company. They are so dependable!
Every contact I’ve had with these guys has been first class. I am not a price shopper. I appreciate attitude and quality. 5 stars. Jess goes the extra mile to make sure we are satisfied.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1499 | $114–$453 |
| Heating system maintenance | 951 | $78–$293 |
| A/C system maintenance | 540 | $78–$351 |
| Heating system repair | 395 | $188–$867 |
| HVAC system repair | 289 | $209–$1.2k |
| Cleaning | 261 | $172–$340 |
| Heating system installation | 260 | $1.4k–$2.4k |
| Install AC | 239 | $1.6k–$3.7k |
