Pacific Heating, Cooling, Plumbing & Electrical

Tech was efficient and professional

Arrived early and did a very thorough job. Appreciate having everything completed.

He was very professional and courteous.

William was on time, friendly, and very knowledgeable. He did a thorough job with the furnace and explained everything that he was doing, including pictures of the process. We’re very pleased!

Jacarei was excellent with our furnace maintenance. Thanks

We’ve always gotten great service from them, and the tech was very knowledgeable and recommended some great services that we know we need.

Joseph (Joe) did a great job and was very professional. He explained everything he was doing and was very knowledgeable. Great personality and very friendly.

Excellent service and technician explained everything well.

Pacific heating & cooling was referred to me by our community. And I am very pleased with their service and pricing. Nicholas was fantastic! Walked me through his services and things of his concerns and recommendations. I will say I am one very satisfied customer.

Professional and spent a good deal of time cleaning system. Was very thorough and took documented photos of cleaning and went over findings with recommendations for prevention of future problems.

The service personnel was great, knowledgeable, friendly and professional. Will continue to work with them

The staff members were extremely friendly and explained everything with me.

I was very impressed with Mr.Dworshak🙂. Not only was he very thorough, Taking the time to explain everything what was wrong what I needed.

As always, good service from Pacific Heating And Cooling.

Very codious and respectful the whole time they were in our home

Great job I have been using Pacific Heating and Cooling for the past 3 years and they always do a great job. Have never had a problem with the heat or A/C and this is the reason why

Our technician Tim was fantastic! He delivered great customer service and recommendations for our gas furnace. We feel confident and comfortable in our home thanks to Tim and Pacific Heating and Cooling. Thank you!

Timothy Whyte did an outstanding job for us today. Timothy is very personable and professional. He kept me updated as he worked and pointed out areas to keep an eye on. Timothy was very respectful of our home too.

Liam did a fantastic job. He was very professional and informative in explaining the process and service.

I appreciate the prompt arrival of the technician and the transparent communication about the service provided during the visit.

Cory Fries from Pacific Heating & Cooling, is a very skilled professional that inspected our furnace for efficiency, troubleshooting problem areas with his expertise, cleaning dust and dirt from the inside wiring and motherboard, and serviced our furnace professionally. He also inspected, tested, and cleaned the… Read full review

Showed up on time. They installed both the heat pump and furnace. There work was great and they did a great job cleaning up after. Technician explained everything in way I understood.

Super helpful, efficient, clean, professional and kind.

Excellent service again.

Benicio arrived promptly and got right to work. He explained what he would be doing and checked in from time to time to identify for me what he was seeing. There were no issues in our system, which is three years old as I would expect. Benicio was very professional very explanatory and asked if I had any questions… Read full review

The team was very helpful - friendly and professional. Pacific Heating & Cooling has been our HVAC pro's for years. We've always been happy with the service provided and their technicians.

Wonderful service as always. Quick, helpful, kind and professional.

Friendly and explained everything.

This was the first time I have had Pacific Heating and Cooling out for maintenance on my heat pump and furnace. Benicio was awesome, he took time to explain to me what he was seeing and not seeing. Very respectful of my time, cleaned up after he was done. I highly recommend Pacific Heating and Cooling

Nice job

Isaiah B. arrived early and was already waiting for me when I arrived. He introduced himself and was very polite and professional. His uniform was clean, with his name and company logo clearly visible. He explained exactly what he would be doing and demonstrated that he was very knowledgeable about his work. After… Read full review

Isaiah came today for our biannual HV/AC maintenance and he was such a pleasant young man and was helpful in explaining things we had questions about. He was very polite and I would definitely recommend Pacific for their services and maintenance program. I’ve met many technicians over the years and Isaiah was one of the best!

We have had Andrew out prior to today and he was just as amazing this time as our experience in the past. He is professional, knowledgeable, and very kind. Our service today was top quality.

We have used Pacific Heating & Cooling for over 30 years. The technicians are always professional and helpful. We've used them for many years and love how they take care of our heating and cooling system. They put in our hot water heater too!

Perfect service today with Nick. Very nice and capable man.

Great company with polite, courteous and professional technicians. Dustin did a great job of keeping us informed with his findings & explaining what we need to look at for repairs. Also provided pictures.

Specialist, Isaiah was friendly, professional, very knowledgeable and efficient.

I’m really happy to have a Pacific Heating & Cooling as my new heating /cooling company. They did a thorough job going through my heat pump and gas furnace. I would definitely recommend them to family and friends.

He was on time, very professional, explains what has been done. All around good guy.😊

Courteous and professional

great service tech! quick and thoughtful service.

Pacific Heating and Cooling does it right every time and with every representative. When calling in it is so easy to get information or a quick, needed appointment. They have technicians to evaluate and repair, sales engineers to rate your system and offer specific options for the future and their follow up is first… Read full review

Updated 9/2/2026: Nathan came out and performed a heating and cooling service on my HVAC system today and I couldnt be happier with his work. He was awesome. Every now and then you get a technician who you can tell is one of the company's top employees and it's definitely Nathan. He was very friendly, incredibly… Read full review

As has always been our experience, Pacific Heating and Cooling has provided superb customer focused service delivery from scheduling staff to maintenance technicians. PH&C has provided courteous, knowledgeable, informed process with timely and excellent results. This is my third total HVAC installation with… Read full review

Noah and his teammate was very professional and thorough and did an excellent job!

Another year has passed and we had another service done by Pacific Heating & Cooling, this time by Hunter. He was terrific. Worked on our HVAC And heating system. He was very thorough. After he was done, he explained everything to us and we went over our next service contract As a club member. I was impressed and… Read full review

Xavier serviced our high efficiency furnace for annual maintenance. He was very knowledgeable and has great attention to detail. This is a new furnace for us and very happy with the services we have received . We hope to have Xavier back in the spring for air conditioner maintenance!

Filter replacement, algacide

Good service! Alex was very respectful and helpful in answering all my questions.

Ethan was professional and communicated thru out the service. Went over everything and explained the bill plus the membership

The service man was very knowledgeable and did I think a very good job.

I think this company is great. They have excellent customer service. Their pricing is sometimes high but their technicians are very knowledgeable, clean and polite. They find problems and give me options which I appreciate. . Very superb technicians.

Xavier is AWESOME, he is a good representative of Pacific Heating and Cooling. Have been a Pacific Heating & Cooling customer for over 20 years (since they were Pacific Air Systems). We are Very Satisfied. You can find less expensive, but not 'better'.

Arrived as scheduled. Notified when enroute. Tech explained the findings from the preventive maintenance of the furnace and AC unit. We upgraded the air filter based on allergy reduction.

All the staff at Pacific Heating and Cooling are very nice and knowledgeable.

We received confirmation that our system needs to be replaced. We knew that from last year but he was very nice about it.

Our technician for our twice-yearly inspection was fantastic. We put a new furnace in January, and he came out and went over everything as if it were an old furnace. I really appreciate the service and attention to detail

Very thorough, well informed. Good evaluation of system status and options.

Service was great. The technician was very helpful and pleasant.

The team from Pacific were very professional, explained everything and trustworthy. It was an investment in my heating system.

They always go above and beyond! They have great service and their technicians are very helpful.

Friendly and easy to talk to, respectful. Explained in detail what he was doing and was very respectful.

We are Pacific and Heating customers for life. Impeccable service. Professional team. Flawless install. Incredible attention to detail. Fantastic value. Could not be more pleased.

Prompt service. Thorough in describing what was done. Friendly and very efficient!

Great experience. My technician was able to quickly and easily address my furnace trouble. Very professional and the dispatch center was super responsive. Will use again!

Timothy was very friendly, professional, and explained everything very clear and concisely.

Liam was very professional and polite! He explained everything about what he did and what we should do in the future and we purchased your maintenance plan. He is an asset to Pacific Heating and Cooling👍

Very good and thorough service.

Very thorough,, explained everything including available services, products and options .

Xavier was great, I want him back next year. I feel that he was looking after my best interest. Your service was reasonable and I really appreciate that. I will be recommending you folks. Thank you

Pacific Heating & Air’s communication, scheduling, workmanship and employees are all top notch! Definitely recommend using their services.

JJ did a great job completing the cooling inspection and explaining the resluts.

Had yearly check and cleaning. Great service, friendly and go the extra mile to educate and explain your system and how it's working.

Absolutely love them. They are always polite and on time.

"I couldn't be more pleased with the exceptional service provided by Pacific Heating during their recent furnace tune-up and yearly maintenance check. From start to finish, the experience was nothing short of outstanding. What truly impressed me was the transparency and honesty displayed by Pacific Heating. They… Read full review

We always have the BEST experiences with Pacific Heating and Cooling! Every technician is professional, friendly and knowledgeable. 100/10 will always recommend!

Polite, knowledgeable, efficient pleasant young men.

Kyle and his assistant did a fantastic job. They kept me up to speed on what they were working on. They were very polite and courteous. When their job was completed they shared with me the results of the maintenance invoice at the end.

Great customer service!

Excellent communication and very experienced trustworthy and just a great comforting knowing that there is trust and an excellent work

Very knowledgeable and thorough!

Employee Mr. Castberg, did a great job exclaiming what service would be done as well as explain the warranty options. Value employee. Thank you.

Isiah is an awesome technician. He was thorough, and efficient, and courteous.

Isaiah did an amazing job. Very professional and took the time to do an extra inspection in the attic when looking at the AC lines that ran through. Very polite and took the time to make sure everything was done right. We are very happy with our club membership with Pacific Cooling & Heating and plan to stay lifelong members because of people like Isaiah.

Service person was very polite and knowledgeable. The service person worked efficiently and explained things well.

Kyle and the Pacific staff were excellent communicators. Scheduling was easy, and I got a reminder text and pic of the technician coming. He explained what he was going to do and how the process was going. Kyle was friendly and professional. Thank you again!

The last evaluation. Daniel did an amazing and thorough job and helped my grandson and I understand the thermostat controls better. Also how the heating and cooling worked. My grandson was intrigued. Today's evaluation and tune up with Isaiah was wonderful. He was thorough and helped me with changing the thermostat,… Read full review

Hands down the best customer service I've ever had from any maintenance company. Johnny was not only very helpful and knowledgeable but also such a friendly, nice guy. Thanks Pacific for coming so promptly when we needed it and thanks for having great customer care.

We are very pleased with the quality of service provided by our technician. We have used Pacific Air exclusively and will continue to do so.

Very professional and friendly. Had good advice for us to extend the life of our furnace. Would highly recommend.

The technician was clean-cut, professionally dressed, punctual, professional, courteous, knowledgeable, friendly, helpful and efficient. My only complaint is that I was charged $219 for a repair that took less than thirty minutes.

Outstanding job. Professional, efficient and very friendly. Pacific Heating is awesome. They provide excellent service and products. But most important is thier team. Everyone i have had the pleasure of working goes out of thier way to make sure my experience is beyond expectations. Jessie provided service today… Read full review

All around excellent service!!! We received a text message with technician Timothy Whyte’s picture, letting us know Timothy was on the way. Timothy was on time. Wore shoe coverings when entering the house. He explained his scope of work and estimated time to complete. He completed the service much quicker than… Read full review

Just awesome as always. Maintenance is a must.

We’ve had a service contract with Pacific Heating & Cooling for many years. Our experiences have always been positive and all the technicians have been professional and friendly. Our technician today was Nicholas Bell who represented the company very well.

Very professional and truthful

Great Customer service and work. We have been with them for years!

The service technician did a fine job doing my annual tune up and inspection. He was knowledgeable, courteous and friendly. Well done Pacific Heating and Cooling.

We've been using this company since 2012 and always have had a great experience. From the office staff answering question to scheduling to the service technicians being professional and knowledgeable. Pacific Heating & Cooling has earned my business and have and will continue recommending them.

Top notch work and exceptional customer service. Each worker understands the value of customer service...all very patient in explaining each step and a thorough walk through of the new system to be sure it is used correctly. The service I agreed to was completed, no surprises come installation day. Workers were… Read full review

UPDATE REVIEW 01/27/2026: Our regularly scheduled maintenance visit took place today. Service technician Tim Whyte completed the semi annual inspection and replaced the heavy duty filter with skill and great courtesy. Tim clearly is a great representative of Pacific Heating and Cooling. Once again, this company… Read full review

Austin did awesome job…he explained the work he completed in detail answered any and all questions and left the area he worked cleaner then it was .

Pacific is always there when you need them and their service techs are top notch. Really appreciated some thoughts and ideas offered by Sean. I immediately put them to use and believe in the long run my system will perform better. Many thanks, as always!

I was very satisfied with the service performed.

I'm a long time customer and the service is always top notch.

Thomas was so professional. He was very knowledgeable about our heating system. He was polite and friendly. He provided excellent customer service.

Joseph was on time, professional, and very knowledgeable. He was honest about the condition of my old system and explained that I’ll likely need a replacement soon, without any pressure. I really appreciated the transparency.

Brandon was extremely professional and offered different options for us to choose from.

Landon did a wonderful job of explaining how my heat pump works and was very profesional in doing his job.

Knowledgeable, courteous and prompt

Professional and courteous technician.

Pacific heating and cooling have a terrific appointment service! I appreciate the ongoing communication and estimated arrival times including the technicians, full name and picture for identification purposes.Today was a routine heating system Maintenance appointment. Landon Cross provided great customer service,… Read full review

Service tech Anthony J. was wonderful—prompt, informative, and personable. We will use your services again.

I always get a friendly, thorough and respectful tech. I'm on the monthly Maintenance plan & I am pleased with the predictable costs of my semi-annual HVAC Tune-ups. Liam K was professional and more thorough than I expected. Great insight on what procedures may be required on my next scheduled maintenance call. He… Read full review

Jake and his colleague arrived on time. They were very polite and despite the horrible weather, very motivated to complete the service on our furnace and heat pump. They kept us appraised of what they were doing throughout the process as they completed each major step. They were very patient as we asked questions.

Maddox the technician was thorough, on time, and friendly. He provided easy to understand maintenance suggestions.

Jess is thorough and professional, a joy to have him come to our home and have him provide excellent service!

We were very impressed by the services we received from Pacific. Nathan was great and extremely knowledgeable. We recently switched our care and maintenance over from Hunt’s and it has been WELL worth it. Our technicians from Pacific spent at least triple the amount of time checking our systems as the people from… Read full review

Our technician was Malachi he was absolutely amazing. He was such a professional and personable at the same time. He was very thorough and never rushed through the process. Thank you Malachi I am a club member for life!

Tune up time! Andrew was great! He was punctual, thorough and friendly. Thanks Andrew!

Nathan was professional and knowledgeable for our maintenance appointment. He followed through on our comments; we detected an unusual sound coming from our furnace. He diagnosed the problem. Our only disappointment was the cost of the part that was failing. But as a member there was a slight discount. We have… Read full review

Awesome service. Brandon was exceptional. Very thorough.

Very professional both office and technicians.

Andrew was very informative about my system, and informed me of future potential issues. He got my gas furnace up and running in no time and got me hooked up on their service plan. 10/10 would recommend to anyone.

Andrew was very professional and polite.

If you need heat/AC/furnace repair or maintenance, don't waste your time calling around to a bunch of people, Pacific Heating & Cooling is the best in the NW. I needed quick service, they were able to get me scheduled immediately and they cared about what I was experiencing. Every part of the process from scheduling… Read full review

Pacific Air does a great job. Their communication is excellent from setting appointments to knowing when the technicians will arrive. The technician does a very good job and ensures the units are serviced and working properly.

We have been customers of Pacific Heating and Cooling for many years and we trust them! William “Liam” came out this time, he was friendly, well-spoken and knowledgeable. Such a great asset to your team!

Mark came out to run a diagnostics on our furnace that appeared to have questionable ducting. On top of diagnosing this issue, he did a deeper dive into the unit and pointed out a few more concerns. He talked me through every step of the way and explained everything in a way that I could clearly understand. He gave… Read full review

This was our annual heating system inspection. Team Dustin was timely and efficient, answering all our questions and providing us with the information we needed.

Michael was amazing. Very professional and informative. I hope we have him for our next maintenance check. PHC keeps us feeling safe year round. Thank you!!!

She seemed very thorough. Answered and explained everything to my satisfaction.

Steve McCall was the senior tech I specifically asked for to provide a second opinion on another junior tech’s diagnostic conclusions. I asked for him due to his honesty, promptness and skill. He confirmed the other tech’s diagnosis and now we can move forward with needed repairs.

Austin did a fabulous job. He was friendly, very informative, and answered all of my questions.

The technician was very knowledgeable, professional, and courteous. I’ve recommended this company in the past to family and friends, and will recommend them in the future. I’ve always had excellent service.

Shay was on time, fast and very professional. Even went out of her way in doing a little extra. I was very pleased with the way she handled and informed me on everything with my heating system.

5 stars all the way around! The customer service folks called the same day with next day service, and continued to keep us apprised of the technician’s ETA. Matt, the tech who responded, could not have been better: courteous , conscientious, kind, listened well, friendly, and made absolutely sure we understood what was needed. New customers for life!

Great service

Sean Riggs was the technician that came to my home. He was very professional and he did a fantastic job. He answered all the questions that we had about programming the system. Sean is a true professional. Thanks for sending Sean Riggs to my home. Dave Hohn

Good company. Nice technicians, good customer service. I recommend this place.

Guys were great to work with. All four gentlemen were friendly, informative, and had a sense of humor

They were amazing from start to finish. Did a fantastic job and were so courteous. Can’t say enough good things!

We chose Pacific based on reviews, word of mouth, and a good experience with TJ and Audra in sales. We received quotes from two other local companies one with same products and one with a different manufacturer. The quotes were all similar in price and recommended equipment. Jeremy led our installation process and… Read full review

My tenants were pleased with his service. Wyatt was great. He cleaned up the air handler (squirrel cage) quickly and efficiently. We could tell the difference in airflow immediately.

Technician arrived promptly. Performed and explained all maintenance and gave pictures and emails for my records. Very professional and knows the heating system well. He was very thorough, answered all questions and went above and beyond in checking the system and making other suggestions. Knowledgeable and skilled… Read full review

Ethan provided great service. Very professional and thorough checkout of the entire system.

Your rep was knowledgeable, professional, and friendly. He did an excellent job looking at my furnace. Thank you.

We have been a customer for many years. Great company, professional, reliable, quality workmanship.

Had a great experience with Pacific Heating & Cooling as they installed AC in my home. The crew was busy, and swift with the install, fair quotes and quick scheduling. Was a pleasant experience and I highly recommend them. Each year, they are prompt with annual maintenance on my furnace and great at reminding their… Read full review

Liam was very thorough with the inspection and cleaning of the AC unit. He checked the air ducts and furnace. He provided helpful information in regards to better maintaining everything and when to schedule tune ups. I appreciate the thoroughness, education and professionalism.

I have seen Pacific Heating & Cooling repair/installation vehicles in the Lakewood area, so I decided to give them a try since they are local. I was very pleased with their friendly, considerate response in setting up an emergency repair during a major winter storm. Kristin obtained all the necessary information and… Read full review

Mike explained in detail and with pictures everything he did and saw

Excellent service. Polite, and friendly, knowledgeable, not pushy, excellent at explaining and answering questions. If I could I would give 10 stars. Liam was the best!

Polite, detail oriented. Very thorough and explained everything.

An amazing experience as always. I have been working with them for about 7 years now and it’s always great. Xavier was amazing! Showed up and explained everything he was doing and answered all my questions.

Early, very nice and polite..check everything for me. Thank you again

Super quick professional and friendly. No damage to the house / made sure heater is off to not waste money / turned it back on to the exact temp when they left. Super customer service Chris was phenomenal!!!!! Best service I’ve received hands down

Liam Perrier was excellent! So kind and polite and super efficient!

Great experience with Rodney. Showed up right on time and thoroughly explained what he serviced and gave some recommendations to keep the furnace running strong. We will definitely use Pacific Heating and Cooling in the future.

Excellent service!!! Zach was amazing! Very comfortable with the services and prices!

This organization continues to be very professional. They installed my dual fuel system 23 years ago and continue to provide first class service. Today, this service repaired an issue with my system and Andrew and his trainee were very helpful and extremely knowledgeable about my gear and checked my entire system to… Read full review

Friendly and professional

My technician was on time,professional, personable, informative, respectful, and I feel he did a very thorough job!!

The repair guy was professional and very polite, he double checked everything to make sure figure out what is causing the problem. After diagnosing the issue he informed me about the issue and explained everything to me and possibly course of action. He even checked the heat exchanger and the blower motor also.

Very, very satisfied with PH&C representative and work done to prepare our home for summer heating!

Friendly, helpful people at every turn

Overall I am very pleased with the quality of service that Pacific Heating & Air provides. The tech, Thomas today was very polite and informative about the process details. Thank you bunches, look forward for you continued excellent service.

Zack Miller was awesome. He informed us on everything he did. I hope in the future we he him back

Joseph showed up on time did a very thorough and quick estimate and that was it

Did an amazing job .thank you so much for keeping the ac unit updated and working good

Pacific Heating & Cooling installed a heat pump and connected it to a new gas furnace that they also installed. Excellent, enthusiastic & competent people did it all in one day. Because it did not heat the house, I called that night for help & immediately next morning a tech came & found that a heating duct in the… Read full review

All went well, the tech knew his job, and completed it with no hiccups. Thank you, God willing, I'll see you again, next year 2025. 😉 RT KELLY

Liam was friendly and explained his job tasks from the interior AC unit to the condenser. Liam preformed a thorough and professional service. Thank you!

Andrew did an awesome job. We request him and he answers all our questions and is very knowledgeable. He is professional and friendly.

Pacific Heating &Cooling does a great job by explaining what the cause of your problem is and what they will do to fix. There are no hidden cost.

Quick response to our issue. Technician was very thorough and polite.

Excellent and timely service.

Kyle found the problem with my furnace, explained it, and fixed it in no time! Highly recommend.

I greatly appreciate the phone calls prior to the technician arrival and the information on who to expect. Devin was very professional and helpful when giving me advice on how to best use the system and programming. Highly recommend.

Dora arrived as scheduled and started her work immediately. She explained every step of the process. She has as an excellent customer service ethic and it’s evident she loves doing her job. I would rate her more than 5 stars if it was possible. She is an outstanding employee.

Fantastic company. Would recommend them to anyone.

Today I had a maintenance work done on my home HVAC systems by Pacific Heating and Cooling. The technician, Mr. Xavier Santiago, was the same professional who serviced my home last year, and once again, he exceeded expectations. The service included a thorough inspection and maintenance of both the gas furnace/air… Read full review

Explained what will be done and updated on any issues found.

Punctual, informative, friendly, professional

He was good. Professional on timeand very nice and very nice to deal with

The techs i’ve worked with are professional and personable. They explain your detailed information at a level we can understand. the work gets done and done well. Thank you from the Sprague household.

Justin christianson was 5/5!

Very professional did an excellent job with our heating system and we will continue to use their services anytime that we have an issue with our heating and cooling system. They are by far the best!

Alittle expensive, but I have nothing to compare it to. We opted to join their maintenance program, which added some $$$ onto the bill. But that is just prepaying for the future. So I don't hold that against them. They were very communicative about all the costs up front and the technician made sure we knew exactly… Read full review

Matthew was great. He was polite, friendly and professional. He walked me through each step of the process making me feel very confident for choosing Pacific Heating. I've been a customer for years and they never disappoint. My heating ducts are spotless. Thank you!

Christian was very professional and did a very thorough job of performing maintenance on my heating/cooling system

Friendly and knowledgeable. The Tech was good at what he does and a nice guy to boot. I’ll use again.

UPDATE 2024: Christian came today serviced the furnace and replaced the filter. Really nice guy, easy to talk to and on time! 2023- Pacific Heating & Cooling is amazing! we got my elderly dad a new furnace last year and they were quick to respond & get the job done. They contacted us for his maintence. Jess was on… Read full review

Braxton did an amazing job! Excellent communicator, very professional! Outstanding! Thank you.

They're always professional and they take the time to answer my questions. I also like that they never try to sell me services I don't need.

I’m consistently impressed with Pacific Heating & Cooling. Their employees are always friendly, kind & courteous! Ethan was incredibly thorough from explaining the process to setting expectations. His associate was also amazing!

Two gentlemen did a great job cleaning the ducts in my house. Explained all work and took before and after photos. They were both very professional and cleaned as they went thru the house. I have used this company for 10+ years. They installed my last gas furnace and will install the next one.

Tech was very knowledgeable on system. Tech was on time and very knowledgeable about the system . I will use Pacific Heating again .

Tech was on time, very professional, performed the service in a timely manner and made preventative suggestions to enhance the life span of my furnace.

Sarah was great! Friendly,professional corrected the problem quickly.

Kaylin did a great job and was friendly and professional. She cleaned up when she was finished.

Have used Pacific Heating many years. Always provide excellent service. Dora came today. She was delightful, professional and vey knowledgeable.

Mike was terrific! Very knowledgeable and took his time to explain the condition of our system. Detai-oriented and thorough in his inspection and cleaning. I am very satisfied with the services provided today and look forward to a long relationship with Pacific Heating and Cooling.

Great company! Very responsive, professional and knowledgeable. Highly recommend!

Great communication about the appointment. The technicians, Sara and Matthew, were very professional. They explained everything in detail so that I could understand and take additional actions to protect and optimize my heating system.

All the techs that have come out are very efficient, informative and very knowledgeable!! pleasant and helpful!!! 100% Happy with this company!!!

Very thorough!

The team was timely, friendly, kind, transparent, generous, knowledgeable, and professional. Pacific was able to schedule my appt in a reasonable time and prices were respectable. Joining Pacific’s heating club has helped me so much as a newer/younger homeowner without a lot of family nearby. I know I can call them.… Read full review

The customer service was excellent, the work performance was great, the knowledge of the system in my house was great , gave me all the information I needed to stay proactive as a homeowner with this unit. Thank you service technician ( Rickie ) and Pacific Heating Cooling.

personable, efficient and informative. went above and beyond to give us options, and even helped make a second appointment right here on the spot

Team Angel was professional and respectful. They did my yearly furnace tune-up making sure everything was working at correct levels. After that task was completed went over a report of the operating system. Thanks Pacific!

Mike arrived on time, was respectful of our home, explained everything clearly and gave us options with no pressure. He completed the necessary repairs quickly and was very pleasant.

Update over one year later: not a thing has changed. This company continues to meet and exceed every expectation; each person I speak to is absolutely wonderful. My technician today, Josh, had all the qualities I’ve come to expect from this team - kind, genuine, and a pleasure to interact with. He was on time, took… Read full review

Prompt and courteous service.

This makes two years Pacific has serviced our home. The level of service and professionalism have been unmatched! They are on time, efficient, and don’t try sell me on unnecessary products.

My first time scheduling a furnace tune up and it was a breeze. My tech was very professional and educational. I feel I made the right choice and will continue to use pacific heating and cooling.

Great local family owned company! Very pleased with their service and with all employees I’ve encountered! I can’t say enough great things about Liam! He was very conscientious, extremely knowledgeable, and patient with explaining any issues our furnace was having. Truly appreciated him taking the time to explain… Read full review

Very knowledgeable.

I have used Pacific Air for the past thirteen years. When we bought our first home, I knew it was important to keep our furnace and a/c systems maintained. We chose Pacific and they have been coming by every six months to make sure everything was running smoothly for us. A few years ago, our furnace gave up and… Read full review

Very satisfied with the customer service from representative. Explained everything done including showing pictures. Thanks!!

I have always had great experience with Pacific Heating and cooling. We bought a new heat pump from them a few years ago and they still do the maintenance! Recently we had our ducts cleaned and the cost was $740 after tax for our large home this was $300 less than another quote. The heat pump was $3,000 less than… Read full review

The technician was professional, helpful and did a great job servicing our furnace. I'd recommend Pacific Heating and Cooling to anyone who needs a great team keeping their home comfortable.

Excellent service! The HVAC tech answered all of my questions. Will definitely continue to use Pacific going forward.

Gabriel, our technician was very friendly and polite on top of being professional and very knowledgeable. He answered our questions and provided relevant information. It was a great experience.

They are friendly, accommodated my work schedule, did a great job, are competitively priced and are definitely worth the money. I recommend them to everyone I know and will continue to use their services.

Very thorough and gave me ample time to ask questions. The electrician came mid way thru the install and also walked me thru the new sockets and wiring needed and even added a light to my furnace space so it is easier to work in the area. The furnace and AC unit were both tested before the crew left, and they… Read full review

Zach Miller explained every step he went through inspecting the furnace and ac unit. Providing tips on what he looked for to determine the health of the equipment and how to maintain the equipment. Because of his approach to providing service we felt confident in starting a maintenance program with Pacific Heating & Cooling.

The guys showed up on time, we’re very respectful and professional. The inspection was thorough and informative. They didn’t pressure me to have any work done, and answered all my questions in a way I understood.

I was soo grateful that we got service on a holiday. And Joe the repairman was so knowledgeable and nice and made sure we would be fine until next week for schedule repair . Happy Thanksgiving and take care 😀

If you need a technician ask for Gabe. He's awesome! Friendly, honest and knowledgeable.

Update: May, 2023 We have been using Pacific Heating and Cooling for 7 years now. They service our furnace and heat pump twice annually for a flat membership fee. Each and every time they have visited they have been professional, pleasant and efficient. Our equipment stays working in top notch condition. A few… Read full review

The technician arrived on time and was very pleasant and professional. Before leaving he explained everything he did. We've always had a great experience with the company.

Service Tech Kaylin showed up on time and was very curteous. Wasted no time and started servicing the AC promptly. Discovered a failing capacitor and explained the issue clearly and gave me options for replacement. Excellent Tech A++. I am an electronics and maintenance tech so am speaking from experience.

The technician (Jess Reed) did a great job servicing our units. It was the first time that we had the system soft pressure cleaning and we’re very happy with the overall experience.

Always happy with the service from Pacific Heating and Cooling. On time. Friendly, knowledgeable technicians. Highly recommend.

Great experience from beginning to end! Jess was friendly and wonderful. Thank you!

Mark was very articulate and professional and kind. He worked very hard for several hours. He did not leave a stone unturned. He explained what needed to be repaired very well! He was very patient and very pleasant!

No complaints - great service provider, always great. Will always use them.

Sarah checked the equipment thoroughly and was very informative! I was so pleased to have any concerns I had regarding keeping my heating and air working and in good shape. I signed up for the contract with Pacific Heating because I don’t have to worry about getting service anytime I need it! Written by D Madsen

They double check the initial assessment to make sure the work was really needed. I was refunded money because they determined the work was not necessary. Very honest and up front with explanations of the service and repairs with which ones are critical vs those that would be a good idea. I have used this company… Read full review

We have used Pacific H&C for many years. They have always been top notch!

Joe McLeod was awesome, kind, super-friendly, detail-oriented, and so helpful in explaining short-term fix vs. long-term, so that I can assess and make an educated decision that best suits my needs. My 3 pups always bark at anyone new in our home, but they loved him and didn't bark at him at all. Always welcome back and thank you, Joe!

Bobby and Pacific Heating are extremely professional and provide the best customer service in the industry.

Pacific always takes great care of our comfort needs ! Matt S did great and I highly recommend him !

Kudos and a big thanks to Mike S. of Pacific Heating and Cooling for taking the time show us pictures of imminent issues & explaining it all. Great job! 👍

Mike was very helpful and informative.

Professional and knowledgeable of system. Quick and easy maintenance

Malcom was amazing. He was thorough, didn't try to upsell me on anything, & gave me detailed information on my system. I can't recommend him & Pacific enough.

Love this company!

Technician was very professional and knowledgeable. Very satisfiedu with service

The two techs were super friendly and professional! I’ve never had a bad experience with the company! Thank you.

Always a top notch service and Derek was very professional and informative throughout the procedure. Thanks.

Complete and thorough maintenance.

Showed up on time and was very thorough with the explanation of the services conducted.

Angel was very knowledgeable and thorough with the maintenance. He explained everything that was done.

Prompt arrival. Explained everything to my understanding. Very professional and respectful to both my home and me.

Quick and easy

Joshua did an awesome job, made sure my system was running in tip top shape. Didn't pressure me into buying anything, even though I did. Was on time and professional. See you guys next year.

Malcolm was excellent. Lots of communication ahead from the company about when he would arrive; he was super respectful and professional. Wonderful service.

Called Pacific after another company failed to diagnose the problem and wanted to charge $1600 to “maybe” solve the issue. Malachi showed up and within 5 minutes had figured out the issue and performed an inspection and fixed the problem. He provided recommendation and explained everything in detail. Charged for… Read full review