How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPacific Heating, Cooling, Plumbing & Electrical
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 7,256 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pacific Heating, Cooling, Plumbing & Electrical for 8 kinds of job.
Pacific Heating, Cooling, Plumbing & Electrical for heating system maintenance
Clear ✕All 955 Google reviews tagged “Heating system maintenance” · showing 40
Tech was efficient and professional
Arrived early and did a very thorough job. Appreciate having everything completed.
He was very professional and courteous.
William was on time, friendly, and very knowledgeable. He did a thorough job with the furnace and explained everything that he was doing, including pictures of the process. We’re very pleased!
Jacarei was excellent with our furnace maintenance. Thanks
We’ve always gotten great service from them, and the tech was very knowledgeable and recommended some great services that we know we need.
Joseph (Joe) did a great job and was very professional. He explained everything he was doing and was very knowledgeable. Great personality and very friendly.
Excellent service and technician explained everything well.
Pacific heating & cooling was referred to me by our community. And I am very pleased with their service and pricing. Nicholas was fantastic! Walked me through his services and things of his concerns and recommendations. I will say I am one very satisfied customer.
Professional and spent a good deal of time cleaning system. Was very thorough and took documented photos of cleaning and went over findings with recommendations for prevention of future problems.
The service personnel was great, knowledgeable, friendly and professional. Will continue to work with them
The staff members were extremely friendly and explained everything with me.
I was very impressed with Mr.Dworshak🙂. Not only was he very thorough, Taking the time to explain everything what was wrong what I needed.
As always, good service from Pacific Heating And Cooling.
Very codious and respectful the whole time they were in our home
Great job I have been using Pacific Heating and Cooling for the past 3 years and they always do a great job. Have never had a problem with the heat or A/C and this is the reason why
Our technician Tim was fantastic! He delivered great customer service and recommendations for our gas furnace. We feel confident and comfortable in our home thanks to Tim and Pacific Heating and Cooling. Thank you!
Timothy Whyte did an outstanding job for us today. Timothy is very personable and professional. He kept me updated as he worked and pointed out areas to keep an eye on. Timothy was very respectful of our home too.
Liam did a fantastic job. He was very professional and informative in explaining the process and service.
I appreciate the prompt arrival of the technician and the transparent communication about the service provided during the visit.
Cory Fries from Pacific Heating & Cooling, is a very skilled professional that inspected our furnace for efficiency, troubleshooting problem areas with his expertise, cleaning dust and dirt from the inside wiring and motherboard, and serviced our furnace professionally. He also inspected, tested, and cleaned the…
Showed up on time. They installed both the heat pump and furnace. There work was great and they did a great job cleaning up after. Technician explained everything in way I understood.
Super helpful, efficient, clean, professional and kind.
Excellent service again.
Benicio arrived promptly and got right to work. He explained what he would be doing and checked in from time to time to identify for me what he was seeing. There were no issues in our system, which is three years old as I would expect. Benicio was very professional very explanatory and asked if I had any questions…
The team was very helpful - friendly and professional. Pacific Heating & Cooling has been our HVAC pro's for years. We've always been happy with the service provided and their technicians.
Wonderful service as always. Quick, helpful, kind and professional.
Friendly and explained everything.
This was the first time I have had Pacific Heating and Cooling out for maintenance on my heat pump and furnace. Benicio was awesome, he took time to explain to me what he was seeing and not seeing. Very respectful of my time, cleaned up after he was done. I highly recommend Pacific Heating and Cooling
Nice job
Isaiah B. arrived early and was already waiting for me when I arrived. He introduced himself and was very polite and professional. His uniform was clean, with his name and company logo clearly visible. He explained exactly what he would be doing and demonstrated that he was very knowledgeable about his work. After…
Isaiah came today for our biannual HV/AC maintenance and he was such a pleasant young man and was helpful in explaining things we had questions about. He was very polite and I would definitely recommend Pacific for their services and maintenance program. I’ve met many technicians over the years and Isaiah was one of the best!
We have had Andrew out prior to today and he was just as amazing this time as our experience in the past. He is professional, knowledgeable, and very kind. Our service today was top quality.
We have used Pacific Heating & Cooling for over 30 years. The technicians are always professional and helpful. We've used them for many years and love how they take care of our heating and cooling system. They put in our hot water heater too!
Perfect service today with Nick. Very nice and capable man.
Great company with polite, courteous and professional technicians. Dustin did a great job of keeping us informed with his findings & explaining what we need to look at for repairs. Also provided pictures.
Specialist, Isaiah was friendly, professional, very knowledgeable and efficient.
I’m really happy to have a Pacific Heating & Cooling as my new heating /cooling company. They did a thorough job going through my heat pump and gas furnace. I would definitely recommend them to family and friends.
He was on time, very professional, explains what has been done. All around good guy.😊
Courteous and professional
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1499 | $114–$453 |
| Heating system maintenance | 951 | $78–$293 |
| A/C system maintenance | 540 | $78–$351 |
| Heating system repair | 395 | $188–$867 |
| HVAC system repair | 289 | $209–$1.2k |
| Cleaning | 261 | $172–$340 |
| Heating system installation | 260 | $1.4k–$2.4k |
| Install AC | 239 | $1.6k–$3.7k |
