Pacific Heating, Cooling, Plumbing & Electrical

Very clear and knowledgeable team and they came in corrected the problem quickly and efficiently. Extremely professional. Heat restored to the house.

Pacific got out tech scheduled and when a board in our furnace needed to be replaced the tech went out of his way to get this done in one visit. The price was beyond fair for the amount of time spent and the part was expensive and those parts are expensive

The heating system wasn’t behaving as we expected. The Pacific Heating and Cooling team carefully evaluated the entire system (furnace and heat pump) and made adjustments to bring the component parts more into sync. Their explanations of were very helpful. Courteous, thorough, knowledgeable. We were very satisfied.

Josh was professional, knowledgeable and personable. He was efficient in going through our system and informed us what needed to be done and why. Very pleased with the service he provided.

Great to see Brandon again! He quickly did a thorough checkup, gave a factual summary, didn’t try to upsell me expensive new stuff. He ID’d required blower wheel clean. Thanks!

Very knowledgeable quick and efficient. I would recommend them if you need a furnace serviced.

Perfect service today with Nick. Very nice and capable man.

Pacific heating and air has replaced two heating systems for me in two homes. Their service is unparalleled, and the technicians are always punctual, polite and friendly. Malcolm Edwards came to service my system on 1/28/23 and did a thorough and professional job. I have a service membership and the customer… Read full review

Xavier is AWESOME, he is a good representative of Pacific Heating and Cooling. Have been a Pacific Heating & Cooling customer for over 20 years (since they were Pacific Air Systems). We are Very Satisfied. You can find less expensive, but not 'better'.

Prompt, professional, thorough. Brought the equipment up to 100% and couldnt be happier

Malachi arrived a bit early and figured out issue quickly. Appreciate having heat again.

The team is always professional and takes real good care of our equipment.

We are so happy with the service provided by Pacific Heating and Cooling! Our tech was very informative and kept us updated along the way while installing our AC unit. He corrected multiple issues with our furnace that were made by previous owners and even went the extra mile to clean it out when he was under no… Read full review

Great experience. My technician was able to quickly and easily address my furnace trouble. Very professional and the dispatch center was super responsive. Will use again!

Liam was very professional and polite! He explained everything about what he did and what we should do in the future and we purchased your maintenance plan. He is an asset to Pacific Heating and Cooling👍

Jake was awesome! Took the time to explain to me what was going. Very courteous Finished the job in a timely manner. Would highly recommend!!!!

Our furnace stopped working and Pacific Heating & Cooling came right out the same day. The service teck came out with a mask and provided us with excellent customer service. Got our furnace running !!

Tech said we needed new furnace, at the age of the unit that is a fair assessment. But their quote for replacement was twice that of another established HVAC company. Not sure that's fair.

Absolutely love them. They are always polite and on time.

Professional and seemed to be very thorough and explained things w/o being heavy handed or coming across as a heavy handed salesman. I liked his style.

Great customer service!

Pacific Heating always does a great job. They service providers are professional, friendly, and most importantly know their stuff.

On time and very friendly! Respectful of property and knowledgeable about products.

The technician explained to us what the issues were with our Heating System and what steps were needed to repair the system correctly. Get your heating and air conditioning units serviced yearly. Don’t listen to fly by night businesses stick with the professionals.

Jessie Pippin was sooooo amazing! Helpful. Knowledgable. Experienced. 10 out of 10. VERY satisfied.

As always great service.

The technician was clean-cut, professionally dressed, punctual, professional, courteous, knowledgeable, friendly, helpful and efficient. My only complaint is that I was charged $219 for a repair that took less than thirty minutes.

Bill was friendly and communicated what was going to be needed after a thorough analysis of the problem. He complied with all Covid-19 requirements.

My furnace technician arrived on time to clean and check my heating system. The office confirmed the appointment and told me when the technician was on the way. I needed new air filters. Jake explained the installation and function of these. He was efficient and thorough. Thank you!

For our tech to come out Saturday night and repair what was needed was great. The response was extremely fast and went over everything needed plus future recommendations.

Jake was amazing. On time, very respectful of our property, and thorough. He knew exactly what was wrong right away, but took time to run a complete evaluation on the system to make sure everything was running properly.

Great visit from Isaiah B. this morning for our annual furnace service. Polite, professional and pleasant. We had Pacific Heating and Cooling install a new furnace for us a few years back. Whole process went smoothly and all of my interactions with these guys since have been positive. Happy customer here in Parkland, Wa. 👍

Pacific Air was great. They took their time, explained what they saw and gave me 3 recommendations for potential next steps!

They came out quickly and explained everything along the way. I appreciated their handling of my system and their time taken with me to understand my options were. I would recommend them highly.

Mark McCabe was very thorough and professional. He took his time in answering any questions and very thorough with explaining the process to us.

Tanner was very professional, Hopefully it will be resolved quickly

Xavier was the technician we had. He was Friendly, answered questions when I had them. Through with the service and inspection, and was respectful of our home. Would highly recommend!

Mark came out today, driving all the way here despite road closures and traffic from all the flooding lately. He was a few minutes early and got right to work on our furnace tune-up. Mark was very friendly and professional and honest about the state of our aging furnace, but did not push us to buy a replacement… Read full review

Tech was great. Very considerate of our house and professional. I already knew this was going to be a diagnosis rather than getting the heat back on. Obviously, they can't carry parts to fix thousands of heating systems on their vehicle. I already had a good idea the problem, but spending $130 for him to get me… Read full review

I would highly recommend Pacific Heating and Cooling. Liam came out to our house to do a diagnostic on my furnace. He took the time to explain what the issue was and the various options along with there cost.

Was able to schedule service that worked well with my schedule, and the technician was friendly, knowledgeable, and got the bad igniter changed out and the system cleaned so our heater is in fine working shape again.

Technician is informative, professional, and respectful.

Brandon is great!

How does one rate ABOVE "five stars"? What an incredible team Pacific has!

I really enjoyed the visit and the knowledge that they have as to help diagnose the issue I have. I feel they did not gouge me on pricing. I felt comfortable in signing up for their yearly maintenance plan.

Scheduling and arrival of technician where spot on. Tune up was done in a professional manor. As I always find, not just this company but all are not repair minded any more it is get a new one..... they did give an estimate for repair that was ridiculous I can get parts they wanted to replace for well let's be… Read full review

If you need heat/AC/furnace repair or maintenance, don't waste your time calling around to a bunch of people, Pacific Heating & Cooling is the best in the NW. I needed quick service, they were able to get me scheduled immediately and they cared about what I was experiencing. Every part of the process from scheduling… Read full review

Polite, knowledgeable, efficient, explained our problem, had to walk to house in icy conditions, cheerful

5 stars all the way around! The customer service folks called the same day with next day service, and continued to keep us apprised of the technician’s ETA. Matt, the tech who responded, could not have been better: courteous , conscientious, kind, listened well, friendly, and made absolutely sure we understood what was needed. New customers for life!

Good company. Nice technicians, good customer service. I recommend this place.

Technician is highly professional and knowledgeable in solving the problem.

Very professional, knew what they were doing. Had new furnace and ac unit installed and the work performed was top notch. Looks awesome. Whole experience from estimate to install completion was absolutely terrific. Answered all my questions as well and I had a lot. Chris, Jared and Luke were great!!!!

Luis arrived right on time and was very professional, thorough and courteous!

Excellent service!!! Zach was amazing! Very comfortable with the services and prices!

Pacific Air rep Tyler and Noah were respectful for our home, explained the details of the service today and demonstrated professionalism. Would recommend this company

This organization continues to be very professional. They installed my dual fuel system 23 years ago and continue to provide first class service. Today, this service repaired an issue with my system and Andrew and his trainee were very helpful and extremely knowledgeable about my gear and checked my entire system to… Read full review

My technician was on time,professional, personable, informative, respectful, and I feel he did a very thorough job!!

Joseph showed up on time did a very thorough and quick estimate and that was it

Brandon was so helpful and explained so much. The company's communication was wonderful which made me feel safe. The club program is affordable and gives lots of benefits that make the price worth it. Customer for life!

Great service from Pacific Heating & Cooling again!!

He was good. Professional on timeand very nice and very nice to deal with

Highly recommend this company, excellent is every aspect of business performance.

My Tech showed up 15 minutes early and introduced himself. He went right to work and had the problem solved almost immediately. He told me my options. He was honest and I could have went a less expensive way, but I went ahead and put the new thermostat in and signed on with Pacific heating and cooling with an… Read full review

Diagnosed my problem very quickly and fixed the issue

Kaylin did a good job of checking out all the posabilities. She let me know what she was doing and called her manager when she needed help. Kaylin did a good job on a tough problem. This was really diagnostics. The gentleman that performed the service did a fantastic job of systematiclly going through the system and figuring out the problem.

The team was timely, friendly, kind, transparent, generous, knowledgeable, and professional. Pacific was able to schedule my appt in a reasonable time and prices were respectable. Joining Pacific’s heating club has helped me so much as a newer/younger homeowner without a lot of family nearby. I know I can call them.… Read full review

personable, efficient and informative. went above and beyond to give us options, and even helped make a second appointment right here on the spot

Update over one year later: not a thing has changed. This company continues to meet and exceed every expectation; each person I speak to is absolutely wonderful. My technician today, Josh, had all the qualities I’ve come to expect from this team - kind, genuine, and a pleasure to interact with. He was on time, took… Read full review

Today when Michael came out he explained to us step by step what the process to locate the problem. Then he once he found the problem he went to fix it. Because of joining the club our problem was not as expensive as we thought it was. I am so glad he found the wire and coils that were causing the problem. I so was… Read full review

This makes two years Pacific has serviced our home. The level of service and professionalism have been unmatched! They are on time, efficient, and don’t try sell me on unnecessary products.

Excellent service and right on time Pleasant to work with and I feel like it was a good value

Was able to be serviced quickly when I lost heat to the house. Professional & very informative. Taught me about my own home furnace & how to keep up with the maintenance.

On site techs are always friendly and professional.

Steve was very nice and respected my home! And did a good job at explaining everything to me! Will definitely keep going through them! Thanks Steve and pacific heating and cooling!!

I was so impressed with Pacific Heating and Cooling and Zack. He was so great and answered all my questions and then some I didn't even know to ask. He was very professional and nice. He showed me all my options and took care of my problem. I will tell everybody about this company and how great they are especially Zach.

Update: May, 2023 We have been using Pacific Heating and Cooling for 7 years now. They service our furnace and heat pump twice annually for a flat membership fee. Each and every time they have visited they have been professional, pleasant and efficient. Our equipment stays working in top notch condition. A few… Read full review

Great experience with Michael P. from Pacific Heating and Cooling. Our heat pump/mini split wasn’t working and he quickly diagnosed and fixed the issue and was very knowledgeable on system.

The installers wet friendly and polite. They protected my hardwood floors and cleaned up everything upon fishing the job. Answered all of my questions and made me feel comfortable. They always wore masks inside and outside my home. I would highly recommend Pacific heating and cooling.

Nick is a really nice person and he explained what was going on that caused my furnace to stop heating. He is very respectful and did a great job.

As always, friendly, caring team!!