Pacific Heating, Cooling, Plumbing & Electrical

Very clear and knowledgeable team and they came in corrected the problem quickly and efficiently. Extremely professional. Heat restored to the house.

Pacific got out tech scheduled and when a board in our furnace needed to be replaced the tech went out of his way to get this done in one visit. The price was beyond fair for the amount of time spent and the part was expensive and those parts are expensive

The heating system wasn’t behaving as we expected. The Pacific Heating and Cooling team carefully evaluated the entire system (furnace and heat pump) and made adjustments to bring the component parts more into sync. Their explanations of were very helpful. Courteous, thorough, knowledgeable. We were very satisfied.

Josh was professional, knowledgeable and personable. He was efficient in going through our system and informed us what needed to be done and why. Very pleased with the service he provided.

Great to see Brandon again! He quickly did a thorough checkup, gave a factual summary, didn’t try to upsell me expensive new stuff. He ID’d required blower wheel clean. Thanks!

Very knowledgeable quick and efficient. I would recommend them if you need a furnace serviced.

Perfect service today with Nick. Very nice and capable man.

Pacific heating and air has replaced two heating systems for me in two homes. Their service is unparalleled, and the technicians are always punctual, polite and friendly. Malcolm Edwards came to service my system on 1/28/23 and did a thorough and professional job. I have a service membership and the customer… Read full review

Xavier is AWESOME, he is a good representative of Pacific Heating and Cooling. Have been a Pacific Heating & Cooling customer for over 20 years (since they were Pacific Air Systems). We are Very Satisfied. You can find less expensive, but not 'better'.

Prompt, professional, thorough. Brought the equipment up to 100% and couldnt be happier

Malachi arrived a bit early and figured out issue quickly. Appreciate having heat again.

The team is always professional and takes real good care of our equipment.

We are so happy with the service provided by Pacific Heating and Cooling! Our tech was very informative and kept us updated along the way while installing our AC unit. He corrected multiple issues with our furnace that were made by previous owners and even went the extra mile to clean it out when he was under no… Read full review

Great experience. My technician was able to quickly and easily address my furnace trouble. Very professional and the dispatch center was super responsive. Will use again!

Liam was very professional and polite! He explained everything about what he did and what we should do in the future and we purchased your maintenance plan. He is an asset to Pacific Heating and Cooling👍

Jake was awesome! Took the time to explain to me what was going. Very courteous Finished the job in a timely manner. Would highly recommend!!!!

Our furnace stopped working and Pacific Heating & Cooling came right out the same day. The service teck came out with a mask and provided us with excellent customer service. Got our furnace running !!

Tech said we needed new furnace, at the age of the unit that is a fair assessment. But their quote for replacement was twice that of another established HVAC company. Not sure that's fair.

Absolutely love them. They are always polite and on time.

Professional and seemed to be very thorough and explained things w/o being heavy handed or coming across as a heavy handed salesman. I liked his style.

Great customer service!

Pacific Heating always does a great job. They service providers are professional, friendly, and most importantly know their stuff.

On time and very friendly! Respectful of property and knowledgeable about products.

The technician explained to us what the issues were with our Heating System and what steps were needed to repair the system correctly. Get your heating and air conditioning units serviced yearly. Don’t listen to fly by night businesses stick with the professionals.

Jessie Pippin was sooooo amazing! Helpful. Knowledgable. Experienced. 10 out of 10. VERY satisfied.

As always great service.

The technician was clean-cut, professionally dressed, punctual, professional, courteous, knowledgeable, friendly, helpful and efficient. My only complaint is that I was charged $219 for a repair that took less than thirty minutes.

Bill was friendly and communicated what was going to be needed after a thorough analysis of the problem. He complied with all Covid-19 requirements.

My furnace technician arrived on time to clean and check my heating system. The office confirmed the appointment and told me when the technician was on the way. I needed new air filters. Jake explained the installation and function of these. He was efficient and thorough. Thank you!

For our tech to come out Saturday night and repair what was needed was great. The response was extremely fast and went over everything needed plus future recommendations.

Jake was amazing. On time, very respectful of our property, and thorough. He knew exactly what was wrong right away, but took time to run a complete evaluation on the system to make sure everything was running properly.

Great visit from Isaiah B. this morning for our annual furnace service. Polite, professional and pleasant. We had Pacific Heating and Cooling install a new furnace for us a few years back. Whole process went smoothly and all of my interactions with these guys since have been positive. Happy customer here in Parkland, Wa. 👍

Pacific Air was great. They took their time, explained what they saw and gave me 3 recommendations for potential next steps!

They came out quickly and explained everything along the way. I appreciated their handling of my system and their time taken with me to understand my options were. I would recommend them highly.

Mark McCabe was very thorough and professional. He took his time in answering any questions and very thorough with explaining the process to us.

Tanner was very professional, Hopefully it will be resolved quickly

Xavier was the technician we had. He was Friendly, answered questions when I had them. Through with the service and inspection, and was respectful of our home. Would highly recommend!

Mark came out today, driving all the way here despite road closures and traffic from all the flooding lately. He was a few minutes early and got right to work on our furnace tune-up. Mark was very friendly and professional and honest about the state of our aging furnace, but did not push us to buy a replacement… Read full review

Tech was great. Very considerate of our house and professional. I already knew this was going to be a diagnosis rather than getting the heat back on. Obviously, they can't carry parts to fix thousands of heating systems on their vehicle. I already had a good idea the problem, but spending $130 for him to get me… Read full review

I would highly recommend Pacific Heating and Cooling. Liam came out to our house to do a diagnostic on my furnace. He took the time to explain what the issue was and the various options along with there cost.

Was able to schedule service that worked well with my schedule, and the technician was friendly, knowledgeable, and got the bad igniter changed out and the system cleaned so our heater is in fine working shape again.

Technician is informative, professional, and respectful.

Brandon is great!

How does one rate ABOVE "five stars"? What an incredible team Pacific has!

I really enjoyed the visit and the knowledge that they have as to help diagnose the issue I have. I feel they did not gouge me on pricing. I felt comfortable in signing up for their yearly maintenance plan.

Scheduling and arrival of technician where spot on. Tune up was done in a professional manor. As I always find, not just this company but all are not repair minded any more it is get a new one..... they did give an estimate for repair that was ridiculous I can get parts they wanted to replace for well let's be… Read full review

If you need heat/AC/furnace repair or maintenance, don't waste your time calling around to a bunch of people, Pacific Heating & Cooling is the best in the NW. I needed quick service, they were able to get me scheduled immediately and they cared about what I was experiencing. Every part of the process from scheduling… Read full review

Polite, knowledgeable, efficient, explained our problem, had to walk to house in icy conditions, cheerful

5 stars all the way around! The customer service folks called the same day with next day service, and continued to keep us apprised of the technician’s ETA. Matt, the tech who responded, could not have been better: courteous , conscientious, kind, listened well, friendly, and made absolutely sure we understood what was needed. New customers for life!

Good company. Nice technicians, good customer service. I recommend this place.

Technician is highly professional and knowledgeable in solving the problem.

Very professional, knew what they were doing. Had new furnace and ac unit installed and the work performed was top notch. Looks awesome. Whole experience from estimate to install completion was absolutely terrific. Answered all my questions as well and I had a lot. Chris, Jared and Luke were great!!!!

Luis arrived right on time and was very professional, thorough and courteous!

Excellent service!!! Zach was amazing! Very comfortable with the services and prices!

Pacific Air rep Tyler and Noah were respectful for our home, explained the details of the service today and demonstrated professionalism. Would recommend this company

This organization continues to be very professional. They installed my dual fuel system 23 years ago and continue to provide first class service. Today, this service repaired an issue with my system and Andrew and his trainee were very helpful and extremely knowledgeable about my gear and checked my entire system to… Read full review

My technician was on time,professional, personable, informative, respectful, and I feel he did a very thorough job!!

Joseph showed up on time did a very thorough and quick estimate and that was it

Brandon was so helpful and explained so much. The company's communication was wonderful which made me feel safe. The club program is affordable and gives lots of benefits that make the price worth it. Customer for life!

Great service from Pacific Heating & Cooling again!!

He was good. Professional on timeand very nice and very nice to deal with

Highly recommend this company, excellent is every aspect of business performance.

My Tech showed up 15 minutes early and introduced himself. He went right to work and had the problem solved almost immediately. He told me my options. He was honest and I could have went a less expensive way, but I went ahead and put the new thermostat in and signed on with Pacific heating and cooling with an… Read full review

Diagnosed my problem very quickly and fixed the issue

Kaylin did a good job of checking out all the posabilities. She let me know what she was doing and called her manager when she needed help. Kaylin did a good job on a tough problem. This was really diagnostics. The gentleman that performed the service did a fantastic job of systematiclly going through the system and figuring out the problem.

The team was timely, friendly, kind, transparent, generous, knowledgeable, and professional. Pacific was able to schedule my appt in a reasonable time and prices were respectable. Joining Pacific’s heating club has helped me so much as a newer/younger homeowner without a lot of family nearby. I know I can call them.… Read full review

personable, efficient and informative. went above and beyond to give us options, and even helped make a second appointment right here on the spot

Update over one year later: not a thing has changed. This company continues to meet and exceed every expectation; each person I speak to is absolutely wonderful. My technician today, Josh, had all the qualities I’ve come to expect from this team - kind, genuine, and a pleasure to interact with. He was on time, took… Read full review

Today when Michael came out he explained to us step by step what the process to locate the problem. Then he once he found the problem he went to fix it. Because of joining the club our problem was not as expensive as we thought it was. I am so glad he found the wire and coils that were causing the problem. I so was… Read full review

This makes two years Pacific has serviced our home. The level of service and professionalism have been unmatched! They are on time, efficient, and don’t try sell me on unnecessary products.

Excellent service and right on time Pleasant to work with and I feel like it was a good value

Was able to be serviced quickly when I lost heat to the house. Professional & very informative. Taught me about my own home furnace & how to keep up with the maintenance.

On site techs are always friendly and professional.

Steve was very nice and respected my home! And did a good job at explaining everything to me! Will definitely keep going through them! Thanks Steve and pacific heating and cooling!!

I was so impressed with Pacific Heating and Cooling and Zack. He was so great and answered all my questions and then some I didn't even know to ask. He was very professional and nice. He showed me all my options and took care of my problem. I will tell everybody about this company and how great they are especially Zach.

Update: May, 2023 We have been using Pacific Heating and Cooling for 7 years now. They service our furnace and heat pump twice annually for a flat membership fee. Each and every time they have visited they have been professional, pleasant and efficient. Our equipment stays working in top notch condition. A few… Read full review

Great experience with Michael P. from Pacific Heating and Cooling. Our heat pump/mini split wasn’t working and he quickly diagnosed and fixed the issue and was very knowledgeable on system.

The installers wet friendly and polite. They protected my hardwood floors and cleaned up everything upon fishing the job. Answered all of my questions and made me feel comfortable. They always wore masks inside and outside my home. I would highly recommend Pacific heating and cooling.

Nick is a really nice person and he explained what was going on that caused my furnace to stop heating. He is very respectful and did a great job.

As always, friendly, caring team!!

They are friendly, professional, and honest! Mark, my tech was knowledgeable and very meticulous. I’m a club member, and it truly is the best deal in town!

I woke up this morning to it being 60 in the house and immediately called pacific heating and cooling. They got me scheduled same day and Justin got heat back to the house in only a couple of hours.

Called Pacific after another company failed to diagnose the problem and wanted to charge $1600 to “maybe” solve the issue. Malachi showed up and within 5 minutes had figured out the issue and performed an inspection and fixed the problem. He provided recommendation and explained everything in detail. Charged for… Read full review

Used them twice during an issue and both technicians were great! Identified and fixed the problem right away. Signed up for the membership for maintenance!

Brain came out to look at our old furnace heater. He was knowledgeable about the unit even though it was installed in 1996. He was through. He was able to give best guess solution. We are deciding what make sense to do next.

These guys are super professional and always take the time to explain your repairs needed.

Angel our tech was the best we ever had. He was the only one who ever clean our heat pump and we have been a customer for a long time and we want he everytime we have to have our heat pump serviced. You have one great employee in Angel.

Very professional

Professional and competent staff. Always on time and we appreciate the explanation of the repair.

Our heat went out in this freezing weather and they can the next day ASAP to get it running again. Great employees, great help in fixing our heat! Will be continuing with them with all heat and AC.

The service was completed in a timely and professional manner

The technician who came to our home was great! Didn’t feel pressured to buy any additional items but felt like we were given a very detailed review of where our systems are currently at and what to expect over the next couple years.

Came home to no heat and called Pacific. Sean showed up within 2 hours of our call. Got us on the right track in no time! Thanks Sean!!

So thankful for you guys and bless you. Same day service actually opened the heater to see what was wrong with it unlike another company. And was fair price. Thank you for finding the issue vs just charging us to replace it without finding the issue.

Tanner was very professional and personable during his furnace diagnostic visit and entertained all my questions while explaining everything he was doing. Seemed very confident he’d isolated the problem. Regrettably the faulty sensor has to be ordered but that’s hardly his fault.

Had a problem with our furnace in the morning. It wasn't working correctly. They had a service technician come out in the evening. When the technician checked out our furnace it was working fine. He told us what could have been wrong with it. If it goes bad again I'll call them back.

Matt was very professional and informative. Nice person, seem very knowledgeable.

Responsive, accurate diagnosis, quick, quality repair.

Our furnace went out on a Friday right before a cold weekend, and though I prefer to get referrals, I was desperate and found Pacific through a quick Google search. They were able to send someone early Saturday. Gabriel was wonderful! Fixed the issue immediately and gave so much excellent information, patiently… Read full review

Control panel burned out

Landon came out and was honest and professional while figuring out what the problem might be. He gave the best ball park figure on a couple of scenarios. Just waiting on the final estimate and we will go from there. I will recommend this company to my family and friends. Malachi arrived on 2/8/23 to repair the fan… Read full review

Furnace (parts) break down once a year

The service is excellent and my repairmen was Larry and he did a great job. I was very pleased with his work and the excellent advise he gave me to keep our furnace working . s.

Landon was great! Professional, clear explanations, and offered options. Thank you!

Have had the same service man for years. So good to have someone who like that to come regularly and be familiar with the service needed. Always a pleasure.

He was real gentleman, explanations were very clear also honest bout situation

Great experience, job well done.

From the moment I called for service, until the moment service was completed, my expectations were exceeded. Everyone was professional and enjoyable to deal with. Repairs were completed and heat was back on, same day. I will use them again.

Very professional and quick diagnostic.

Very professional! Checked everything over. Replaced what needed to be without pressuring me to buy more. Very knowledgeable. I definitely will use them again and be referring them .

They were on time, professional, efficient and very clear about the work. Yay!!

Very professional friendly and responsive. Took the time to look over everything to make sure all was fixed so I could have heat in my house. Answered all my questions with patience.

Zach was awesome. Very informative and helpful. Gave us our options. And helped us understand what we needed to do. Thank you!

Steve did a great job with a review and correction of refrigerant volume and reducing the size of the air intake pipe. Also replaced our thermostat which was not controlling the heat pump correctly. Great work and explanation.

Arrived on time very professional, wonderful service explained well gave great suggestions. Very happy.

They got to us quickly when our furnace wasn't working. Zach was really friendly and professional. He did a thorough job and got things running and explained everything well.

The company was very professional, communicated well throughout the process. I like that they sent a picture of the tech coming out so I knew who to expect. Zach was very informative, professional and walked me though the problem and possible solutions with no pressure tactics. He took his time to figure out what… Read full review

Joe Mcleod was professional communicated well. He fixed the problem. Very satisfied with his service and the company keeping me informed.

We made an appt to have our furnace looked at due to problems with the heat kicking on. Zach with Pacific heating was prompt, super informative, great customer service skills, courteous e.g. making sure to put shoe coverings on when walking through house, and he was just an all around nice person. Pacific heating's… Read full review

Tim was on time and professional. He recommended some things to pay attention to with my furnace be in 15 years old. He did the yearly maintenance on it and told me that they would be calling me to schedule my AC during the spring time. Overall, it was a great experience, I highly recommend them. With over 3000… Read full review

Very knowledgable and experienced. Very helpful and excellent communication.

Most excellent service of our home heating system by Gabriel. Thank you!

Tanner was very professional and informative. Made great recommendations for improvements if we desired. No sales pressure which was much appreciated.

Needed heater unit diagnosis and repair. Both techs (Justin, Tim) as professional, thorough and friendly as can be. Great work.

Very, friendly, professional, and quick.

Pacific Heating continues to impress. They are always so professional and helpful. Josh helped out this time and was absolutely WONDERFUL. He explained everything in simple terms so I could understand and eas very friendly. Best of all he didn't try to push a bunch of unnecessary things on me. Thanks Josh!

We are very happy with the service. Our furnace is working and our questions were answered and helpful.

Great service.

Had problems with a newly installed furnace (2 years old ) from Mountain heating, eventually got frustrated and called Pacific. They were cheaper, much quicker and Kyle was very professional. Will be using them for AC install in the future.

Quick, friendly, knowledgeable, informative, efficient. What more could you ask for?

So impressed with Kyle. He was on time very polite and professional. He helped us understand our system and how it works. I would highly recommend Pacific heating to any and all. If we ever need assistance again we hope they send Kyle

Would highly recommend this company. Our technician was great, showed up on time, was very knowledgeable and explained everything. They will be my first call next time!

Super great service! Technician was friendly, knowledgeable and fast. From the first call to the completion of the repair I couldn't have been more pleased.

Very knowledgeable, and explained what repair was done. However! Upon completing the bill they added a “membership” fee without asking if I was even wanting one. I feel that is very disrespectful to the customer.

Same day appt. Attentive customer service. Zack was friendly, knowledgeable and got our heat running again. The price for service was budget friendly.

Zack was very professional, they came earlier that scheduled time but called first. Was able to Diagnose my issue and replace apart the same day

Could not believe the great service. Called, for a non emergency problem with my heat pump and had repair personnel, Matt and Vern, report before noon. The problem was diagnosed that the unit's motor needed to be replaced. They located a new one, picked it up and installed it, all by 3 PM. No one could ask for… Read full review

The tech checked out the system, cleared the error codes and got the furnace up and running. The tech was great - knowledgeable, polite and a good communicator.

Zach arrived right on time, was courteous, professional, and explained everything very thoroughly. However the mark up on the sequencer he installed was super high.

We had no real heat since Sunday. Apparently our thermostat blew a fuse as well as our furnace. Malachi was able to come early - office called first to see if it was okay- immediately diagnosed the problem and was able to fix everything in less than an hour. He took the time to set our new thermostat up for the… Read full review

Heat went out during the night and needed to get someone out to fix. Decided to use Pacific Heating &Cooling who came out to fix this morning. Punctual and professional. We appreciated Larry coming out to get the heat working again. Thank you Larry!

Second time i have had PACIFIC H/C, at my house. DEFINATELY STILL IMPRESSED. ZACH WAS AN ABSOLUTE PROFESIONAL!!! COMPLETE CONFIDENCE IN WHAT HE SAID, AND HIS WORK. . I ACTUALLY SIGNED UP FOR YEAY MAINTENANCE . BEACAUSE BOTH TIMES PACIFIC SENT A TECHNICIAN TO MY HOUSE I WAS IMPRESSED.WITH THE EASE, KNOWLEDGE, AND… Read full review

Knowledgeable technician Jake answered all my questions and walked me through everything they were doing during the service appointment . Made good recommendations on how to best maintain the system going forward.

Very professional and on schedule.

We have used Pacific Heating & Cooling for many years and for many projects in various residential real estate properties. Their employees are always professional, competent, prompt, great communicators and trustworthy. We give them our highest recommendation and would never use another company!!!

Fast friendly service!

Steve did a great job! Will be looking forward to contacting Pacific heating for future services. Thankyou Steve!

Have to buy a new furnace at a cost of $5,000 LOL the cost of owning a home.

On time, knowledgeable technician, was able to schedule same day appointment, had the part on the van, great value. Did I miss anything? I think not. They're my one call source for future service.

Professional and courteous, both on the phone and in person. Got my heat back on same day.

Malachi, is polite, experienced, and wastes no time. He is verbally acute and explains the situation well, so there are very few questions needed. Thank you for asking.

They fixed my gas heater that is over 25 years old when other companies turned us down because of the age. They had next day appointments too. Great experience and I will use them again.

We started using this company because the previous owner of our house had them out and they left a sticker. We had them come out for maintenance. The representative was very helpful. The gentleman that came today was awesome. Super friendly, very knowledgeable, and he actually listened to what a girl was telling him… Read full review

I have had this company take care of my heating needs for over ten years. They replaced my furnace and upgraded my home to a complete air conditioning system. I have never been disappointed with their service!

Had the pleasure of working with Joe and Harvin! Both were super professional, on time, and quick with their installation. The only lag time was waiting for the electrical team but even then they showed up and knocked everything out quickly (within the hour). Harvin answered all and any questions I had and was… Read full review

This was the first time I had Steve M at my home, He was the most professional and knowledgeable technician I've ever met. I Highly recommend. He even went out of his way to make sure my system was up and running the day he came out! 1000 out of 1000 stars!! He definitely deserves multiple awards, a huge raise, and… Read full review

Today peformed AC compressor repair Always on time Always professional and friendly Would have entered 5 stars, but office had withdrawn our "membership"

Sidney was an awsome tech,friendly,informative,and very qualified. Sidney explained everything she did and showed me exactly what she was doing and why. She also found an issue with my thermostat wiring which was a great find a grounded wire to the thermostat. Thanks again great employee

Very professional. Arrived right on time. Steve quickly diagnosed the issue and repaired/replaced a sequencer that had gone bad. He also discovered some wiring I had miss wired when I installed the smart thermostat and fixed that as well. I highly recommend Pacific Heating and Cooling for all your HVAC needs.

Had an emergency with our furnace after 5pm on a Thursday. Called Pacific Heating and Cooling because they are open 24/7. The receptionist was friendly and efficient. We were able to get an appointment first thing Friday morning. Steve came and looked it over. Explained what he was doing and discovered the issue… Read full review