How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPacific Heating, Cooling, Plumbing & Electrical
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 7,256 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pacific Heating, Cooling, Plumbing & Electrical for 8 kinds of job.
Pacific Heating, Cooling, Plumbing & Electrical for install AC
Clear ✕All 239 Google reviews tagged “Install AC” · showing 220
Pacific did an amazing job installing a Trane heat pump and air handler link system to replace my old heating oil furnace. It’s amazing how much more advanced modern equipment is compared to my old system. Super quiet with variable speed motors. No more paying $6-7/gallon for heat! Their installers were great at…
Pacific Heating and Cooling was amazing to work with. They were professional and courteous. The installers were polite and answered all of my questions. I would definitely recommend them to anyone needing a new furnace or AC unit.
As has always been our experience, Pacific Heating and Cooling has provided superb customer focused service delivery from scheduling staff to maintenance technicians. PH&C has provided courteous, knowledgeable, informed process with timely and excellent results. This is my third total HVAC installation with…
Xavier is AWESOME, he is a good representative of Pacific Heating and Cooling. Have been a Pacific Heating & Cooling customer for over 20 years (since they were Pacific Air Systems). We are Very Satisfied. You can find less expensive, but not 'better'.
The installation team was very professional and respectful to my home and property!
We are Pacific and Heating customers for life. Impeccable service. Professional team. Flawless install. Incredible attention to detail. Fantastic value. Could not be more pleased.
Very happy with this whole project. My technicians arrived early and proceeded in giving me the full breakdown on what they were going to do. They were also appreciated that I had earlier given them enough work space for this project. Fast and friendly and knowledgeable on and questions I had for future maintenance…
Ikanasio and Erin where awesome and hard workers. They were on timely, polite, informative, and knowledgeable.
We are so happy with the service provided by Pacific Heating and Cooling! Our tech was very informative and kept us updated along the way while installing our AC unit. He corrected multiple issues with our furnace that were made by previous owners and even went the extra mile to clean it out when he was under no…
Guys were professional and respectful. Looks like they did very good work. Haven’t got to really test the system yet with a bit of a cold front but the installation went smoothly.
Had a great team install a new furnace and heat pump for a great price and had outstanding service. Will be recommending to all friends and family who need HVAC work to be done. Thanks again for the great service.
Bubba and Nuko is an awesome team. Very professional and are very good in what they do. Give them a chance and you won't be disappointed! The electrical team was as good and thorough , very good in what they do. I give them 5 stars plus for their quality of work and professionalism.
Ryan and Malachi were the two heating and cooling guys that came to replace my furnace last Friday and install a new air conditioner unit outside. They did an awesome job very professional. Easy to communicate with and got the job done quickly. We've been using it for the last few days and it works great! We also…
JJ did a great job completing the cooling inspection and explaining the resluts.
We just got our new heat pump and air handler replaced. Everyone we dealt with was extremely professional and personable. Today our installers Ryan and Malachi went above and beyond to do everything perfectly and keep us informed on any details. All were great to deal with from phone dispatchers, sales, and techs. Highly recommend.
"I couldn't be more pleased with the exceptional service provided by Pacific Heating during their recent furnace tune-up and yearly maintenance check. From start to finish, the experience was nothing short of outstanding. What truly impressed me was the transparency and honesty displayed by Pacific Heating. They…
Pacific Heating and Cooling installed a new furnace and air conditioning compressor Yev and Wes were the installers, they were courteous, efficient and thorough. They worked tirelessly until they completed their task. I found them to be the epitome of professional excellence CB
Competent and friendly installers!
Gordazo Harris Team was Very good Service I am highly recommended to anybody their company in this team. I am hundred percent satisfied what they put system in my house.
Great company, would definitely recommend. All the techs that have serviced my house and the crews that installed my ac, were very good. Fast and clean work. Very informative and helpful towards any questions or concerns I've had. Always take care of any service tech that comes to your house, regardless of trade.…
Everything went great. They followed through with what the sales guy said they were gonna do. Everyone was professional during install, they didn’t take any shortcuts and it came out looking really good across the board. They did a great job of communicating as they were doing the install and the system works without any issues at all.
We just had a complete HVAC and water heater installation done on our 1970s home — a house that had absolutely no existing AC setup and needed everything brought up to modern code. They did complete retrofit in 2.5 days! Permits and all. The most amazing part was not one corner was cut during the whole process.…
We’ve had a service contract with Pacific Heating & Cooling for many years. Our experiences have always been positive and all the technicians have been professional and friendly. Our technician today was Nicholas Bell who represented the company very well.
Yevgeniy is an excellent install tech. He's thorough and patient in explaining your new system. I'm pleased with the clean installation.
Landon did a wonderful job of explaining how my heat pump works and was very profesional in doing his job.
So far so good with my Furnace and Heat Pump. The crew was fast, cleaned up everything when done, explained everything, and I’m very happy.
Justin was just the technician we needed. He not only was able to quickly diagnose the issue with our furnace but when we realized what the extensive repair required, he was able to knowledgeably assist us with selection of a new furnace/AC unit. Justin supported us professionally and efficiently with helping us…
Matthew arrived on time for a duct cleaning. They walked through the plan, gave us a time line and got to work!
Hunter installed a new Ecobee thermostat because Nest no longer supports it. Absolutely professional and on time for installation. Answered all my questions and patience with us! I do not know if I could get a lower price or not but they know what they are doing and would highly recommend them for all,of your heating and cooling in your 🏡!,
Everything was great!!
We had a new furnace and heat pump installed. The whole team worked was competent and professional. They were easy to talk to, and answered all of our questions. I was also impressed that Pacific Heating and Cooling could install the whole system the day after our initial appointment.
Yev, Jareth, and Aaron were my installers and they did an excellent job installing my new gas furnace and AC unit. They arrived on time and were very professional throughout. After the installation was complete, Yev did a great job explaining the components of the new systems, how to operate both systems, and ways…
I would highly recommend Pacific Heating and Cooling. From the sales experience to the installation experience, this was truly top notch. Thank you!
Very happy with level of professionalism and competitive rates.
Incredibly happy with the decision to go with Pacific heating and cooling for our new furnace and heat pump. From the Informative sales team to the professional and thoughtful installation crew it was a great experience! We got all the information needed, a great price and everyone we worked with was kind, knowledgeable, and helpful!
My team did an excellent job of maintenance on my HVAC. They were professional, polite, clean, and efficient.
Excellent, courteous and took time to explain how everything worked.
Excellent experience from start to finish. Skilled and professional staff.
We were recommended to Pacific Heating and Cooling by friends, and they didn’t lead us astray. We felt like our installers were very communicative, extremely knowledgeable and professional, and so efficient with the new furnace and installation of A/C in the house. I would highly recommend this company if you want…
Pacific Heating and Cooling did a fantastic job with my new heat pump + furnace install. Not only was each employee very professional, but they were also on time and worked efficiently throughout the day. 100% satisfaction and would highly recommend to anyone with heating and cooling needs.
We chose Pacific based on reviews, word of mouth, and a good experience with TJ and Audra in sales. We received quotes from two other local companies one with same products and one with a different manufacturer. The quotes were all similar in price and recommended equipment. Jeremy led our installation process and…
Requested a quote for AC Unit or heat pump, guy showed up with very negative attitude, very dismissive and he did not even review the whole house before saying “we are not the company for you” very wierd, never have I experienced that before. Not recommended if looking for someone to give your details of what your need and what’s best.
Cecil, David and Brent were very professional and courteous. We were able to get our install the next day after our home visit consultation
They notified me several days before as well as the day of install. Team were there on time and diligently completed the work. Happily answered all my questions and concerns Took extra care when entering our house .Very satisfied with thier work and the fact they cleaned up after they were done. Recommend unequivially.
Update Feb 2025. Shay is awesome. Candidly she did some things that apparently the others were supposed to do but didn’t. I’ll be requesting her from here on out. Update Feb 2024. Xavier helped me out with a 6 month check. Great counsel, fast and friendly. Good with my dogs. Update August 2023. Isaiah just came…
Joseph showed up on time did a very thorough and quick estimate and that was it
PH&C furnace technician was polite & informative. Did excellent job explaining problem & fix. Very professional.
Great service!!!!! The staff and expertise is wonderful. I've used their services for many years.
Fantastic company. Would recommend them to anyone.
I recommend this company for anybody. And I hope all of the technicians gets a raise.
Professional and courteous. When I asked for an estimate for mini-ductless units, they came on site and did a thorough breakdown of all the options and possible issues, as well as solutions -- where the power might need to be run for the units, where they might be mounted, etc. Consulted over the phone with their…
I cannot say enough wonderful things about all the crew at Pacific Heating & Cooling. From scheduling, to quoting and installation + maintenance - they are the best of class company out there when it comes to all of your heating and cooling needs, as well as air purification. We’ve had them install a new furnace,…
Jeremy, Austin and their crew were amazing! Knowledgeable, polite, super fast, but efficient and detail oriented. The little details ensured perfection in the set up, design and function of our new system. I'll never go anywhere except Pacific for heating and cooling 😎
There is a reason why this business have so many good reviews. We initially called another company that installed hvac in our before we got it, hoping they could install ac for us too. They told us that we will have to get a new furnace (our furnace is 5 years old) as well if we want to get ac. We decided to get…
Diagnosed my problem very quickly and fixed the issue
We have had a great experience from our purchase of our new furnace and ac unit to our seasonal check ups. All the technicians and the office staff are super professional.
Professional and quality service. They were informative and had excellent comunication.
The team was timely, friendly, kind, transparent, generous, knowledgeable, and professional. Pacific was able to schedule my appt in a reasonable time and prices were respectable. Joining Pacific’s heating club has helped me so much as a newer/younger homeowner without a lot of family nearby. I know I can call them.…
This service from Pacific Heating and Cooling was top notch! The whole team was super friendly and ready to answer any questions I had. They were also super helpful; they even removed the enormous window a/c units I had after they installed my bee heat pump! I'd absolutely recommend them!
We got a new furnace a year ago and AC this year from Pacific. Really impressed with their install and customer service!
Cecil and his team arrived on time, were friendly, polite, courteous and professional! All team members answered any questions we had throughout the installation, and Cecil gave a thorough summary of the process, invoice, warranty and even a tutorial on how to use the new thermostat before leaving. We are very…
Good price on new heater and air conditioner, Justin did an actual heating and cooling load calculation, other company did a guesstimate. Install crew went above and beyond, there were several issues from the previous install they had to correct. They did a good job of fixing the problems and it looks great.
Very thorough and gave me ample time to ask questions. The electrician came mid way thru the install and also walked me thru the new sockets and wiring needed and even added a light to my furnace space so it is easier to work in the area. The furnace and AC unit were both tested before the crew left, and they…
Absolutely professional both in the sales (timely and thorough quote process) and installation. I was able to schedule it quickly and the crew was knowledgeable, polite, and did not cut any corners. The experience was much less painful than I expected it to be, and we are very happy with our new system.
The installers wet friendly and polite. They protected my hardwood floors and cleaned up everything upon fishing the job. Answered all of my questions and made me feel comfortable. They always wore masks inside and outside my home. I would highly recommend Pacific heating and cooling.
Service representatives have always very polite and professional. Technical knowledge is high. Would recommend to others.
We have used Pacific H&C for many years. They have always been top notch!
We’re so pleased with the installation of our AC system!
They did a great job despite the task being much more difficult than any of us thought. Very friendly, professional, and caring (we had a baby and a toddler running around the house while they were here). Glad we chose Pacific Heating and Cooling!
They were efficient and respectful. They finished early.
The whole team at Pacific Heating & Cooling are very professional. From our consultation to the installation their team get an A+ from me.
Andrew and David were extremely friendly, professional, and informative during their appointment with us :).
The entire crew were professional and worked all day to complete the installation.
Pacific came out to clean our ducts on Friday. They were very friendly and professional and I appreciated that they were so considerate while moving from room to room. They didn't leave a mess behind them and even were able to let us know about areas that may be a problem for us that we can address ourselves. On…
I appreciate they came on time. Everyone was friendly and professional. They put drop cloths down and cleaned up when they left. They got everything done in one day. I’m excited for the ac for this summer.
We had our 18 year old furnace replaced and added AC. Prior to the install, the consultation of our home showed how inefficient our old furnace was and the ducting too small for the oversized furnace. The replacement is much more efficient and fits existing ducting (which is the correct size for the home). The…
We used them to install AC in my home. They were knowledgeable and I felt like I could trust them. They did not try to sell me a bunch of stuff I did not need. Good prices, fast and professional work. My AC system is really nice.
Tyler M, Joe B, Mike B and Austin did a great job installing our HVAC system, we are very pleased. We will recommend to our people. Thanks 👍😊 🔥🌬️❄️
These guys are super professional and always take the time to explain your repairs needed.
From the first visit through completion of install, Pacific was phenomenal. They replaced our ageing gas furnace with an electric heat pump and replaced our entire electrical distribution panel preparing our house for the future. I'd recommend them again and again.
Furnace (parts) break down once a year
Full HVAC replacement post fire. Great team, great information and great service. So glad I chose them over other companies that play games and tell stories. They have been wonderful!👍😊🥰
Very professional and great customer service!
Knowledgeable and friendly. Straight shooters and didn’t feel I was being up sold. Edit: we went with there solution after getting some other quotes. Very professional crew who did a great job. Cleanly installed and no haste’s at all well within the estimated timeframe.
Don't normally leave reviews, but felt our experience justified one! We are soo happy with the service we received for our AC installation. From the beginning with the sales rep TJ to the end with our installers Brent and Brenden and the electrician (didn't get his name). We felt that the company and their workers…
Exceptionally professional, competent, pleasant service from Zach Miller's diagnosis/ recommendations and the installation crew ( Hirvin, Mickey, Bubba). They represent their company and their craft well. Highly recommend them.
Pacific Heating & Cooling performed a thorough evaluation, answered all my questions and recommended a solution to my two-story heating issues. They installed a new furnace with some duct work and we added A/C at the same time. Installers were professional and had extremely good communication to go the extra mile…
Was super impressed at how fast they got our installation scheduled. That's pretty important when you're without heat!
Very happy with the installation, the team they sent here were terrific,and fast. Five star rating.
We have used Pacific Heating & Cooling for many years and for many projects in various residential real estate properties. Their employees are always professional, competent, prompt, great communicators and trustworthy. We give them our highest recommendation and would never use another company!!!
This is a great company from the first meeting with Justin that helped us choose a new furnace and air conditioner unit as my furnace just quit working. The technicians were able to install very next day. Jarrod and Tony were here the next morning and did the complete install with lots of extras. They were here over…
Service is great and product so far is great but it is expensive
I’m glad to have their services , and the team that installed my unit were so nice and professional.
Absolutely the best. The Pacific Heating personnel are so good, from the receptionist to the service and sales people they treat you with professionalism and respect and the quality of their products and service is top notch.
Everyone involved from the office to the installation crew were great....
This business quoted me one price and then showed up and later found out we had two furnace systems and so wanted to charge a double for a duct cleaning. Just purchased a new furnace and air conditioning system from them a few months ago, which did not go smoothly. You would think after showing up and all the prep…
Outstanding work and high quality people
The team was efficient, professional, friendly. The kept the work space clean and were quick to communicate progress or any issues they came across. It was a pleasure working with Cecil and Carlos!!!
The crew did an awesome replacing our old A/C unit & Furnance. Cleaned up everything thoroughly. Very Professional and friendly. Dan walked us through thermostat set-up & operation. The work was top notch. I would highly recommend Pacific Heating & Cooling to my family & friends
Zach Miller and Cecil were awesome. They helped me and and had all of the information. made everything quick and easy.
I have had this company take care of my heating needs for over ten years. They replaced my furnace and upgraded my home to a complete air conditioning system. I have never been disappointed with their service!
They were very professional technicians. Polite, friendly, kind, informative, and I can’t say enough about them. They cleaned up after themselves once the project was completed. The respected my wife’s no shoes on the carpet policy. I would hire them again in a minute.
There are three young gentlemen that came to install my system took them two days they did the greatest job very clean very professional very neat. Our salesman was very detailed oriented told us everything he was going to do and how it was going to be done. The accounting department helped us with our financing and…
They were professional, informative and on time (they arrived when they said they would!). Yev and Joe were friendly and informative when I had questions, and kept things quiet when I had to work in the next room. They left the inside and outside of my home spotless. I plan on using this company in the future!!
Excellent work! Wes and Yev were great!
The whole process from start to finish has been very professional, organized and streamline. The price was a little higher than other companies around but worth it for the quick install timeline and warranty protection. Our installer was very thorough!
Yev & Wes were amazing! Very professional, punctual & thorough. Would recommend to anyone who is in need of a new heating or cooling system!
They were prompt, nice, and worked diligently. Installer Jeremy went above and beyond to make sure we were happy.
They were great! Would definitely recommend.
I cannot express how impressed we have been with Pacific Heating & Cooling. Whether it was assessing issues with our furnace and heat pump with Joseph, looking over best options for an upgrade with Matt or installation with Alex & Bubba (and amazing team of experts), each experience has been so positive and truly…
Today peformed AC compressor repair Always on time Always professional and friendly Would have entered 5 stars, but office had withdrawn our "membership"
I love this company. They've always taken great care of my family and I for many years. When I call in there's no BS. You talk to a person right away, no robot. Always honest, professional and experienced
Technicians (2) were both very professional but took the time to answer all our questions and explain what they were doing. From the time they arrived they both worked hard to complete their tasks. They did not leave until all questions were answered and we understood the new furnace and AC unit. I would definitely…
The Pacific Heating team was very thorough and hard working. They put in a 10 hour day installing our new furnace, a/c unit, and thermostat. The new furnace is whisper quiet and runs wonderfully. Follow up after the job was great. Nice explanation of how the new units work and general maintenance. Super satisfied!
These folks have been great since day one! I tried with a "cheaper" contractor that i really regret. You get what you pay for, except with pacific you get more than you pay for. This is terrific. I love these guys and the employees do too. THAT is a great sign to me.
Quick and professional! 😊
The company itself is worth the 5-star review, but one particular service tech deserves the most praise I can give the guy. Matt Storset is not only a super nice and super competent tech, but yesterday, while cleaning up from a service call, I "caught" him outside cleaning my gutters! I couldn't believe it! When…
Excellent service!
The team was amazing!! Very Polite and professional
All I can say is WOW! From start to finish, the entire team was super professional. They let you know what to expect, do their homework, and on the day of install, they were on time, efficient, and respectful. This was a great experience!
As a new homeowner, I was nervous about hiring my first contractor ever. I was concerned that I would be ripped off or get a lousy install, and was worried that the techs who came out would be generally unhelpful or otherwise unprofessional. Because I went with Pacific Heating and Cooling, my concerns were all…
The estimate was accurate and reasonable within the median range of the bids I received. Amazingly they were able to install within two weeks of my decision. The installers were right on time and explained all facets of the job. They creatively problem solved the house configuration and spaces involved which was…
Wow! I’m just beyond thrilled with pacific heating & cooling! Our furnace finally saw its last year and this company easily found the problem. They gave me option for repair vs new system. I never felt pressured either way and knew it was time to upgrade. Matt was so great and very nice he gave us an estimate same…
Estimate completed by Luke - very nice and professional. Installation was scheduled quickly for ac! Installation itself went smoothly…except they changed my 16x25x4” filter box to a 16x20x1” box (we told them we did not want a smaller size) AND they left our furnace panel left in our garage. Our furnace would not…
We have always received quality service from knowledgeable employees.
Pacific serviced my old system for about 17 years until it recently died. It was the quality of service that they have provided in the past that helped with my decision to have them do the installation of my new heating and A/C systems. Everything about the installation, the systems and their warranties were…
I’m glad I went with Pacific Heating & Cooling for my AC installation. They did very detailed and clean work, were professional, answered all my questions and explained the whole process in a way that was easy to understand. No complaints at all and I’m impressed with the work done.
Pacific heating and air did an excellent job on the installation of a new furnace & AC. They were on time and worked as a team with the installation along with the electricians. They tested the system to make it was working and cleaned up after was completed. They answered all my questions during installations.…
Guys were polite and easy to talk to. They made sure everything was covered so they will not track mud in the house. They are very knowledgeable and professional with their work! Ben explained all the details on the work they did and how the equipment works! Great crew!
Selected Pacific Heating & Cooling for our A/C system after getting quotes from 4 vendors. From the outset, Brent's communication, recommendations, and quote documents were professional and thorough. On installation day, Dylan, Jason & Leo were on time, professional, cordial, and respectful of the property. We…
We called to get a quote on having AC put in our home. Tony arrived and let us know that we have an older unit and it is feasible to have AC hooked up to it. Upon further discussion I asked him about a more energy efficient furnace and he drew up 2 quotes, one for an 85% efficiency and another for the 96%…
The technician was responsive and very efficient. A plus was that he doesn’t mind our very large dog jumping on him. He was patient and gave him extra pets so he would calm down. Update: we just had them install a heat pump for a/c and even though they had to install (unplanned) a new furnace (because they found…
The team from Pacific Heating and Cooling that installed my new hvac system were experienced, efficient and friendly. I recommend this well-established company.
My wife and I had Pacific Heating and Cooling install our Heat Pump/backup furnace two years ago. The whole process was great with all of our questions thoughtfully responded to. I never felt up sold or any pressure and appreciated the experience and expertise the representative shared with us. It was a difficult…
Exceptional service and guidance. Will definitely be working with in the future!
Pacific Heating and Cooling was great! I never felt pressured to buy and Justin was available whenever I had a question. I was given options and never felt like I had to buy a certain product. From the estimate for a new Furnace and AC to the installation, everything went really well. The installers were…
Excellent company, would highly recommend their devices to everyone!
Brent and his team were absolutely professional. Their communication was clear and informative. They completed their job with efficiency, on time, and as promised. Their kindness and attention to detail was most appreciated. Will recommend to all.
Jason and his team did an amazing job installing our new furnace and AC unit. They were friendly, professional, knowledgeable and went above and beyond to satisfy our heating and cooling needs. They also wore shoe covers in our house and masks the whole time they were here and did a great job cleaning up after…
Great customer service from the office staff to the techs in the field.
From the quote To the installation The expiriance Of how professional everyone was allowed for a very hassle free installation.
From start to finish, the entire process was easy. The estimate was explained to me in a way I understood, they were very aware of the need to follow code and do the job right. And they did. The installation crew were great and were very respectful of my time and took great care to treat my house like their own.
The crew was promp, courteous, and very professional. I would highly recommend this company.
Everything was done very efficiently. The installers were great guys who worked very hard with a lot of care. Great job Curtis and Jerred.
We were so impressed with everything. The initial contact from TJ was top notch - he spent a lot of time explaining things and providing a timely estimate. He was friendly, polite and professional. The installation of the system by the technicians was also top notch. Bryan and the crew were fabulous. Again,…
Jeremy was extremely helpful and informative when he did our estimate, installation crew were super user friendly and took the time to walk me through everything when I got home from work even though they had already walked my wife through it all
Pacific Heating and Cooling installed a furnace in my home 22 years ago, today they installed a new furnace and air conditioning into my home. I was pleased that the excellent service from 22 years ago is still the same. From getting my estimate through the work of the installers I was kept informed and all…
Everyone we have dealt with so far has been very professional and friendly. Installed everything quickly and explained everything. Even with inventory being so low they were able to install very quickly. Would highly recommend.
We were looking for a new AC installation and called these guys, they are very professional and did fantastic job from initial inspection/quote to final installation.
Great job happy with the job they did!
Amazing experience! Bryan and Hirvin installed our new air conditioner in one day. The electrician Luke got the new circuit installed quickly and made sure all the conduit was level and plumb.. Wife and kids are super happy. The temperature dropped from 83 to 78 before they even left. We will be sleeping comfortably…
I've done a lot of business with Pacific Heating & Cooling this year and I have been extremely happy with them. They have been very professional and thorough. They have honored their quotes, even when the work turned out to be more for them than originally expected.
Andrew was great! Explained ever detail of what he was going to do. Gave us a clear picture of the cost and risks before beginning the work. Best of all, they arrived with only an hours notice. Do yourself a favor: sign up for the maintenance club membership. They did not disappoint. Update: We had our ancient POS…
I don’t have time to cover every awesome thing they did to upgrade our home’s heating and cooling. Amazing service, totally worth the price, top of the line hardware. They really went above and beyond, would recommend to anyone.
My opinion of the company changed after they 'sold' me on a new furnace and AC system (14k). First of all, it DID NOT pass inspection. Then they stopped returning my calls even though they always say they will be sure to have someone call me back ASAP. It's been another week and I am pretty fed up with this company…
I called several folks for quotes, Pacific was one of the best prices overall for a new Heat Pump with AC. I choose the American Standard Heat Pump. my sales guy was great and explained everything for me. The install date everyone was on time and they completed the job in a timely manor. I had an issue a few days…
They were super efficient and very professional. I knew what they were doing around the house. They left the areas they worked in better than they found them.
Here’s the thing I really liked the salesman and the installers, they were super nice, it was just that there were all these things that just kept popping up. The salesman did a walk through, assured us what we wanted was absolutely doable. We wanted to 2 ductless units, one in the front room and one in the rec…
Professional, knowledgeable and patient from the start. From the Service Advisor Will, to Brian and his crew of install guys, they were all great! I really couldn't have asked for a better experience!
Great communication, professionalism, and craftsmanship. I would definitely recommend this company to a friend and will absolutely be working with Pacific again in the future.
The guys came on time when they said they would, were very knowledgeable and cared about their work. They communicated well and asked for my input when needed. I would recommend them anytime service or install work is needed.
The best customer service every time! I would and have recommended this company several times. The service techs are always very professional and thorough and friendly
We have been using Pacific Heating and Cooling for 15 years. Prompt service. Expert, professional, and personable technicians.
Cons: Sky high prices. Pro’s: The BEST installers, office staff, customer service and carry only the best equipment. Very clean and detailed installation.
My family’s experience with this company spans over 15 years and 4 houses. They are always price competitive and deliver excellent service from scheduling and follow-up to the actual techs performing the work.
Installed a new ac system for my home. They were on time, very professional used shoe covers drop cloths and explained entire process. I’ve worked with many contractors before and this company was extremely impressive. I highly recommend using this company.
They have always been very helpful and came as soon as possible. During this outbrake of pandemics, they come full masked and safe.
This is a copy of the email I sent Pacific Heating Cooling. Needless to say, I was profoundly impressed. Turns out my worries were completely unfounded with them. "to the owner(s) and managers of Pacific Heating Cooling, Last Friday (9/18), I called about a problem with my 17-year-old furnace. By Monday morning…
Tony was early for his appointment with me and was very professional in his manner. He listened to what I wanted and explained what their service entailed. I am extremely satisfied with Pacific Heating and Cooling.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1499 | $114–$453 |
| Heating system maintenance | 951 | $78–$293 |
| A/C system maintenance | 540 | $78–$351 |
| Heating system repair | 395 | $188–$867 |
| HVAC system repair | 289 | $209–$1.2k |
| Cleaning | 261 | $172–$340 |
| Heating system installation | 260 | $1.4k–$2.4k |
| Install AC | 239 | $1.6k–$3.7k |

