Experts Reviews · Company report
Pacific Patio logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Pacific Patio

National City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 48 pergola contractors · 4.9★ from 188 Google reviews

Report card

Percentile vs other pergola contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Patio is better than 94% of pergola contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Patio is better than 99% of pergola contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Patio is better than 99% of pergola contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Patio is better than 100% of pergola contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Patio is better than 100% of pergola contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Patio is better than 100% of pergola contractors.A
100

Reviews for your job

Customers hired Pacific Patio for 8 kinds of job.

Pacific Patio for patio construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Patio construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Patio construction” · showing 20

Send11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Pacific Patio and their team of professionals are very good. It starts with Tim, he maps out the plan. Then Tamara doing all necessary things behind the scenes (document, finance, communication etc). She’s by far the best costumer service I have dealt with. She will follow up on everything about the project.…

Reasonable priceHome renovationsPatio construction
DiGiovanniLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We waited ten years to have a new patio cover installed. Pacific Patio far exceeded our expectations!! We are so happy with the work they did. They were very efficient and completed the job in 2-3 days. The new Patio Cover really upgraded the look of our back yard and we are so happy that we chose Pacifica Patio.

Reasonable priceFan installationPatio construction
LanceLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

After getting bids from four contractors to replace our old, wood pergola at our front entrance with a new, aluminum patio cover, we decided to go with Pacific Patio. Steve, the co-owner, was most patient and thorough in accommodating our needs, including drainage and lighting, and helping us think through the…

Reasonable pricePorch constructionPatio construction
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our new patio covers are great! Timing was good, workers were great to deal with and cleaned up after themselves. We hope to use Pacific Patio for our next project.

Great pricePatio construction
Gary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent Company to work with from start to finish, expectations were set and exceeded, timelines were set, updates provided, outdoor roof exceeded all of my expectations and it looks awesome. I would highly recommend this company....

Great pricePatio construction
Quynh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is the fourth patio project that Pacific Patio has completed for me, and from start to finish, I have been beyond happy with their work. They are extremely organized, flexible with scheduling, and very clear in communicating expectations throughout the entire process. I especially appreciate that the CEO…

Great pricePatio construction
Peggy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Wonderful professional and courteous company. Everyone went smoothly. I would highly recommend Pacific Patio!

Reasonable pricePatio construction
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They transformed our unusable upstairs patio space into a sanctuary.

Reasonable pricePatio construction
MattLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had Pacific Patio replace our outdoor patio cover. Everyone we worked with was professional and friendly, Jesse the main installer was great. We are really happy with the results and would definitely recommend Pacific Patio!

Reasonable pricePatio construction
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Pacific Patio removed an old pergola and installed a new solid patio cover with fan/light From starting with sales rep thru the crew that did install the service was fantastic as well As all communication I would use and recommend this company for the quality of work and the people on their team

Great pricePatio construction
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This is our second experience with Pacific Patio. A few years back, we had a patio cover installed for an investment property and we were happy with that. We recently added an upgraded version to our home. We are very happy with our new cathedral roof patio cover. All of our interactions from the initial…

Patio construction
H2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had Pacific Patio designed and built our patio cover and from the sales design consultant Jon to their admin staff Tamara and installers Steve assisted by Moises did an outstanding job. The patio looks so stunning and it added beauty and sun protection to our backyard. We now spend more time in our backyard as we…

Patio construction
Terri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Our Pergola looks perfect. The Customer Service was amazing. It was done quickly and professionally. I would highly recommend Pacific Patio to all my family and friends.

General building constructionPatio construction
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our patio cover was installed 10yrs ago and it still looks great. We just changed from concrete to pavers and needed help with a change of downspout. They had it in stock and didn’t charge me for it! Also some “plugs”. Thanks!

Great pricePatio construction
MarvinLocal Guide · 169 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This was a great experience, from the initial quote, to measurements, to choice of product to completion. We now have a great looking aluminum pergola that replaced an older wood structure, and never have to worry about costly maintenance or termites again! I recommend a visit to the showroom to look at the products.

Reasonable pricePatio construction
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We love our new patio cover! The addition has given us a beautiful outside living space. The installation crew was professional and the work is clean.

Reasonable pricePatio construction
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Pacific Patio initially installed our patio cover several years ago. Since then, it had damaged during house painting and then during termite tenting. Pacific Patio completed repairs and the patio cover looks like new. Pacific Patio has always been easy to work with, responsive and produced quality work!

Reasonable pricePatio construction+ Responsiveness+ Punctuality+ Quality
Douglas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Pacific Patio installed a 16'x18' operable pergola. All aspects of the project were completed professionally and with a willingness to accommodate our wishes. Good communications.

Reasonable pricePatio constructionService not listed
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It is with my pleasure to have chosen one of the best in patio cover company's. Customer service is why I commend Pacific Patio. Great product, scheduling on time and live operator with any ongoing questions. In today industry, I'd say WOW! Way beyond expected. Do not doubt your decision and consider this company one of the best!

Reasonable pricePatio construction
EugenioLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pacific Patio constructed a screen room in our covered patio. It consisted of 3 separate types of screen jobs that, sometimes, required 3 or 2 diffrent contractors: (1) powered roll-up screen, (2) a fixed screen wall product with door and (3) custom shaped fixed screen wall on the roofline, and even installed a pet…

Not surePatio construction

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 64%Overpriced 2%Not sure 5%

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