Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Pacific Patio logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Pacific Patio

National City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 48 pergola contractors · 4.9★ from 188 Google reviews

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Report card

Percentile vs other pergola contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Patio is better than 94% of pergola contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Patio is better than 99% of pergola contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Patio is better than 99% of pergola contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Patio is better than 100% of pergola contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Patio is better than 100% of pergola contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Patio is better than 100% of pergola contractors.A
100

Reviews for your job

Customers hired Pacific Patio for 8 kinds of job.

Pacific Patio for patio enclosure construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Patio enclosure construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4

All 11 Google reviews tagged “Patio enclosure construction”

Leilani5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tamara was very responsive and helpful throughout the entire process. Little Steven and his crew were very nice, efficient and respectful while doing the demo of the old sunroom and building the new one. The new Sunroom is beautiful. I love my new Suroom.

Patio enclosure construction+ Responsiveness+ Quality+ Professionalism
Cindy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've had Pacific Patio build us 3 patio covers now. We love them all. All three have been a bit complex to build as our yard is not square and the covers aren't either. Steve and his crews are very detail oriented and make sure everything looks great.

Patio enclosure construction+ Punctuality+ Quality+ Professionalism
Shaneela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Such a professional company. They came over, sent a contract, scheduled a date to come out and build us a pergola. They finished in two days, before they promised. Such an easy process. I highly recommend this company for a stress-free experience. Our pergola is beautiful.

Patio enclosure construction+ Responsiveness+ Punctuality+ Quality
K.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good process from start to finish. Service was great and work completed timely and done well.

Patio enclosure construction+ Responsiveness+ Quality+ Professionalism
Katharine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

In 2020, I decided to enclose a portion of my second floor deck and came across Pacific Patio. Pacific Patio had comparable prices and stellar reviews, which is why I ultimately decided to contract with them. However, this is not the reason for my five-star review. Due to delays caused by another contractor on an…

Patio enclosure construction+ Quality+ Professionalism
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pacific Patio helped us design and build a wonderful new enclosed patio and pergolas for our house. JD and his crew were professional, courteous, knowledgeable and did quality work. From sales to completion, it was a smooth process and we recommend Pacific Patio to others considering a patio structure.

Patio enclosure construction+ Responsiveness+ Punctuality+ Quality
JeffLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We could not be happier with our new solar-ready patio cover. It's hard to find anyone who even does patio covers which support solar. Jon was very professional with his quote and was kind enough to update it a couple of times at no cost. The installation was smooth and the workers were skilled and thoughtful. Some…

Home addition constructionHome renovationsPatio enclosure construction+ Responsiveness+ Punctuality+ Quality
Janet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I used this company to add a new patio cover! They were great. Everyone is polite and helpful. Steve was really nice and Tamara was pleasant to chat with. I love my patio cover and as It turns out they actually did covers for 2 people I know. I found out after I ordered. Now I am considering adding more, and…

Patio enclosure constructionService not listed
Beryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a patio cover installed and it looks better than I had imagined. The 2 guys were very nice, no loud music, and never seemed to stop working!! Cleaned up everything. Good price too, so don't look any further, this is the company you need.

Patio enclosure construction+ Responsiveness+ Punctuality+ Quality
ChuckLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Pacific Patios was fantastic. I added a complicated 2nd story patio cover. It was designed to match my ground floor large patio cover and it was perfect. The team did wonderful work including all the little details. All the people were great to deal with from the installers to the office staff doing scheduling and…

Patio enclosure construction+ Responsiveness+ Quality+ Professionalism
Marlin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Patio enclosure construction+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 64%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Patio construction23—
General construction13—
Patio enclosure construction11—
Home renovations8—
Home addition construction6—
Fan installation2—
Porch construction2—
Building design2—

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