Experts Reviews · Company report
Pacific Plumbing Team logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Pacific Plumbing Team

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 56 gas contractors · 4.9★ from 356 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Plumbing Team is better than 93% of gas contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Plumbing Team is better than 94% of gas contractors.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Plumbing Team is better than 100% of gas contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Plumbing Team is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Plumbing Team is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Plumbing Team is better than 100% of gas contractors.A
100

Reviews for your job

Customers hired Pacific Plumbing Team for 8 kinds of job.

Pacific Plumbing Team for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$900–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$956
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Plumbing leak repair”

Gretchen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Fantastic service. We have used Pacific Plumbing for years, and every team member is extremely knowledgeable and thorough. Great people!

Reasonable priceToilet repairPlumbing leak detectionSewer cleaning
Grant1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ilya came out and helped us replace our leaking main water shutoff valve on a Sunday. Fantastic work! Highly recommend!

Outdoor plumbing system repairPlumbing leak repair
Deena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Called for leak detection. Emmanuel was courteous and professional and able to dispatch a plumber within the hour, on a Sunday no less. Gleb was quickly able to identify the problem and guide strategies to approach the solution. Ultimately the issue required a separate service for AC (so no before / after pics here)…

Reasonable pricePlumbing leak repairService not listed
TinaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Gleb was so kind, respectful and did a great job. The whole team-from the first phone call was fantastic.

Paid $900–1,000Great priceFaucet installationPlumbing leak repairService not listed
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Gleb was the best! Even on a Sunday he came, had a great attitude, worked fast, and did an excellent job. Highest marks!

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
TEO1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very fast. Reliable. Gleb who did our emergency job. He is the best man ever i met. Very nice

Plumbing leak repair
ShaneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Roman came out to deal with an external leak around our house coming from the main line. A quick diagnostic that he immediately had a fix for, took a few hours of work and a trip to get parts but he got it done and at a great price.

Paid $700–800Reasonable pricePlumbing leak repair
Nicholas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent and timely work from scheduling to execution. Making an appointment was a breeze (next day availability). Ben the plumber was efficient, pleasant, and professional. He quickly identified the problem, walked me through the steps to fix it, and then completed the job. Coming back if I ever need to for sure

Plumbing leak detectionPlumbing leak repair
Cory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Arthur was on time and fixed the issue promptly. Would use again!

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Quality+ Professionalism
Shelby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cannot recommend this team enough! They have come out last minute several times to replace and hydrojet multiple pipes. Always super professional and fair prices. They are also just a genuinely kind team. They spend extra time explaining issues and help to understand options and costs.

Plumbing leak repairPlumbing pipe repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Doug3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called in about a leaky dishwasher and their tech Artur was able to come in next day to replace our hose and solve the issue elegantly. Will definitely use Pacific Plumbing again for my future plumbing needs!

Plumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arthur was knowledgeable, friendly, professional, and provided exceptional service. I will use Pacific Plumbing again in the near future and I recommend them to anyone in need of plumbing services.

Faucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak repairFaucet repairPlumbing pipe repair+ Punctuality+ Quality+ Professionalism

Price

$585+60% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair23$135–$554
Plumbing pipe repair20$251–$1.4k
Drain cleaning15$57–$429
Plumbing leak detection14$57–$554
Faucet repair14$216–$655
Plumbing leak repair13$251–$956
Water heater installation13$1.2k–$2.5k
Shower repair8$114–$478

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