Experts Reviews · Company report
Pacific Plumbing Team logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Pacific Plumbing Team

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 56 gas contractors · 4.9★ from 356 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Plumbing Team is better than 93% of gas contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Plumbing Team is better than 94% of gas contractors.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Plumbing Team is better than 100% of gas contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Plumbing Team is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Plumbing Team is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Plumbing Team is better than 100% of gas contractors.A
100

Reviews for your job

Customers hired Pacific Plumbing Team for 8 kinds of job.

Pacific Plumbing Team for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Plumbing pipe repair”

Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Liked the tech. Well-coordinated scheduling. Tolerable pricing. Would use again.

Paid $600–800Plumbing leak detectionPlumbing pipe repair
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

When I called they were able to send someone out very fast. Omar was sent and even though he wasn't the right person for the repair I needed he gave me all the information I needed on what I actually needed fixed and who I should seek out. Will be using them again for future plumbing needs.

Plumbing pipe repair
Samantha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very happy with PPT! Orlando & Omar did an excellent job repiping our condo. Our experience was smooth, they were communicative, respectful of the space, and reasonably priced. I would highly recommend PPT. They will be doing our whole building’s 12-unit repipe!

Great priceWater heater installationPlumbing pipe repair
Alex10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Polite and competent, pricing probably middle of the road. They did everything quickly and with a high degree of quality. Thanks!

Paid $400–600Reasonable pricePlumbing pipe repairFaucet repair
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Someone was so kind to break off a spout we had outside our business 🤦🏻‍♀️. We called Pacific Plumbing Team and they came out in under an hour! We had the pleasure of working with Brandon who was very knowledgeable and gave us options on fixing the problem with our budget. Within 1.5 hours they inspected the…

Paid $400–600Reasonable pricePlumbing pipe repair
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Outstanding emergency plumbing services. Outstanding regular plumbing services, as well. These guys are total pros. Strongly recommend.

Reasonable pricePlumbing leak detectionPlumbing pipe repairToilet installation
Tak5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Eliad was professional and fixed my plumbing issue efficiently. He kept the area clean as well.

Plumbing pipe repair
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Gleb was the best! Even on a Sunday he came, had a great attitude, worked fast, and did an excellent job. Highest marks!

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
AlanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Andrew came over right on time and set to work putting in a new sump pump. Before he did that, he said he wanted to make sure that the issue was not a clogged pipe line or check valve, but rather the sump pump itself. In fact, he determined that the issue was a clogged line and that I did not need a new sump pump!…

Paid $300–400Great pricePlumbing pipe repairSump pump repair
SkyeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys are awesome. I’ve had two plumbing emergencies this year and both times I called three or four different plumbers. They were the most responsive and came in at the best price. The most recent issue involved calling them on a Saturday evening. A real person answered the phone, not an answering machine.…

Paid $200–300Reasonable priceDrain cleaningPlumbing pipe repair
Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Super professional and knowledgeable

Reasonable pricePlumbing pipe repair
Hordur2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys are our Go-To Plumbing Team. Always been prompt, efficient and delivered quality work every time on our vintage California Bungalow.

Reasonable priceDrain cleaningPlumbing pipe repairFaucet repair
Shelby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cannot recommend this team enough! They have come out last minute several times to replace and hydrojet multiple pipes. Always super professional and fair prices. They are also just a genuinely kind team. They spend extra time explaining issues and help to understand options and costs.

Plumbing leak repairPlumbing pipe repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Inkarose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful service! Professional, quick and friendly. Highly recommend! 👍🏼

Garbage disposal repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everything I expected great work.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
MSLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great guys, great attitudes, great troubleshooting skills. I hired them after losing confidence in another plumber who wasn’t able to fix my knocking pipes. They resolved my problem.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience. Reliable and did great job in a timely manner. Cleaned up afterwards. Very professional.

Plumbing pipe repair+ Punctuality+ Quality+ Professionalism
fumiko3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are very polite and professional plumber! Communication is great, come on time and great service! I used them twice and always do great job. Highly recommend!!

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak repairFaucet repairPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
Irazu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism

Price

$585+60% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair23$135–$554
Plumbing pipe repair20$251–$1.4k
Drain cleaning15$57–$429
Plumbing leak detection14$57–$554
Faucet repair14$216–$655
Plumbing leak repair13$251–$956
Water heater installation13$1.2k–$2.5k
Shower repair8$114–$478

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