Experts Reviews · Company report
Pacific Plumbing Team logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Pacific Plumbing Team

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 56 gas contractors · 4.9★ from 356 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Plumbing Team is better than 93% of gas contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Plumbing Team is better than 94% of gas contractors.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Plumbing Team is better than 100% of gas contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Plumbing Team is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Plumbing Team is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Plumbing Team is better than 100% of gas contractors.A
100

Reviews for your job

Customers hired Pacific Plumbing Team for 8 kinds of job.

Pacific Plumbing Team for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$554
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Toilet repair” · showing 20

Gretchen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Fantastic service. We have used Pacific Plumbing for years, and every team member is extremely knowledgeable and thorough. Great people!

Reasonable priceToilet repairPlumbing leak detectionSewer cleaning
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I would absolutely recommend Pacific Plumbing Team! Orlando came & worked his magic. He was prompt with the appointment time, friendly & very professional. Hopefully, I won't need a plumber anytime soon, but if I do, I'll be calling Orlando! ⭐️⭐️⭐️⭐️⭐️

Toilet repairShower repair
Shannon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m a single mom with no plumbing aptitude, Pavel was great! Super polite, respectful of the property, and quick. I got these guys as a fav in my phone!

Paid $1–200Great priceToilet repairShower installation
RobertLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very easy to set up a service appointment. They were super professional and simply outstanding. I’m very happy to have located them and recommend them extremely highly.

Paid $400–600Great priceToilet repair
Victoria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great fast service! Had clogged drain and running toilet repaired.

Paid $300–400Reasonable priceToilet repairFaucet repair
Manny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Highly recommend! Came out and got everything done in a single day. No dragging it out over multiple visits. The work was done professionally, and he left everything spotless when he was finished. Very happy with the service overall.

Reasonable priceToilet repairShower installation
Tanny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Gleb was great, showed up on time, diagnosed and fixed the problems swiftly and efficiently. He was professional and honest throughout the process, I recommend him highly.

Reasonable priceToilet repairPlumbing leak detectionFaucet repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

On time was good with his job handle the job quickly.

Paid $200–300Great priceToilet repair
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service, fair and thorough. Highly recommend

Reasonable priceToilet repairGarbage disposal installation
Beibei6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a plumbing emergency and had called a few different plumbers on a Saturday; most were not open, and some with emergency after-hours hotlines promised a call back but never did. Sam, one of the managers I spoke with was able to assign Dimitri and helped make the problem go away in a timely fashion. I hope for…

Toilet repair
Natasha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Akmal was great! He fixed my sink and toilet. He was able to do the repairs quickly and explained what was going on which was very helpful

Toilet repair
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This is my second review of Pacific Plumbing Team. I feel lucky I found these guys. This time I made an appointment. Gleb was on time. He's the nicest guy, and his expertise shines through. It was genuinely a kindness to have a trusted plumber. He ended up replacing two toilets and fixing the faulty knob on…

Reasonable priceToilet repairShower repair
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The servicemen were very efficient, polite, and did a great job getting things done

Paid $400–500Reasonable priceToilet repairFaucet repair
Alexander3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Andrew was amazing. Timely, always in contact, honest, did well with my dog, and kept everything within budget. He kept all his workspaces tidy and was very friendly. I highly recommend requesting Andrew when contacting Pacific Plumbing Team.

Paid $400–500Reasonable priceToilet repairDrain cleaningFaucet installation
SneerLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Andrew was great. Showed up and handled the leak I had in my toilet quickly. Great price. Will be calling back!

Paid $200–300Great priceToilet repair
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pacific Plumbing Team was amazing!!! Gabriel was the best! Great communication, fast, and clean! Hopefully we don't have to book again but if we do we will definitely call and request him! :D

Paid $200–300Great priceToilet repair
Tanner2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jim was very nice and efficient fixing my toilet, and the Pacific Plumbing Team was quick to respond and set up an appointment for me.

Toilet repair
Anne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Timely and helpful service!

Great priceToilet repair
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They had a technician out the same day, he was efficient and quick!

Toilet repair
Samuel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arthur came to work on our backed up drain. He was professional, respectful, and kind in our home. He also worked very hard on the problem and gave us a lot of information about the issue. We would highly recommend him!

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality

Show more toilet repair reviews (3 more) →

Price

$585+60% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair23$135–$554
Plumbing pipe repair20$251–$1.4k
Drain cleaning15$57–$429
Plumbing leak detection14$57–$554
Faucet repair14$216–$655
Plumbing leak repair13$251–$956
Water heater installation13$1.2k–$2.5k
Shower repair8$114–$478

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