How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%77+10.9Replies to reviews 7%19+1.3Craft & service penalty96−0.4Momentum penalty71−2.9Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREPacific Rim Automotive, Inc.
Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #530Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.9★ from 684 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Rim Automotive, Inc. for 8 kinds of job.
Pacific Rim Automotive, Inc. for auto engine diagnostic
Clear ✕All 27 Google reviews tagged “Auto engine diagnostic”
2011 Audi Q5 diagnosed and replaced a faulty steering knuckle installation. Previous shop had done a job that any amateur mechanic would have been ashamed of.
Pacific Rim has been maintaining my vehicles for over 20 years - and extended family the past 14 years. They’re the BEST shop in Seattle in my opinion- honest, fair, professional and competent. And if anything goes wrong they go above and beyond to address. Simply the BEST!
Our family has used Pacific Rim Auto for 20 years now. I am very glad to have found them and value their honesty, integrity, and commitment to service. They’re the best.
Excellent service. They were professional, personable and all work was explained clearly. Highly recommend.
I always have a smooth and pleasant experience when I have work done on my car at Pacific Rim. The staff are friendly, knowledgeable, and do great work. Stopped going to the stealership a while ago and won't be going back anytime soon! Highly recommend Pacific Rim Automotive.
Great job and followup advice for what we will soon need.
These guys are great. They only use OEM parts so they are a little bit more expensive than a regular shop, but way cheaper and just as good or better than going to a dealer.
I took my car into Pacific Rim to get it repaired. Had a few issues. The price I was quoted is what I paid. They did a terrific job. I’m very pleased. Definitely will return to them for all my future car repairs.
During the past thirty years, the staff of Pacific Rim serviced 4 of our cars with exceptional knowledge, skill and reliability.
Excellent service as always! They were able to diagnose my car's issues right away and they were able to keep the cost affordable. Work was done in one day. Very satisfied!
What a great group of honest, professional mechanics! I knew my pickup was going to down for a while. These folks had a car ready for me to use while they quickly and professionally repaired my truck. Great communication throughout the process! I'm already recommending them and I've found a great garage!
Pacific Rim Automotive has always given our cars the best service, even our 30 year old Type I Montero. The staff is professional, friendly and don't give any you kind of runaround. Whether it's a major issue or something minor, they give a complete breakdown of what needs to be done, what the estimated cost will be…
Had a great experience here! Jeremy and his team diagnosed and fixed many of my car's issues (has 200k miles on it). He addressed a windshield leak, bad brakes, heat shield, and an EVAP leak. He does not do that thing that so many auto-shop chains do: apply pressure to do unnecessary things and leave you…
I have been using Pacific Rim. for over twenty years. I buy old off road SUVs that still have a couple hundred thousand miles left on them if taken care of. Pacific Rim has helped me do that. I live and spend most of my time in the middle of nowhere. The folks at pac.rim know that I do not want to get stranded, and…
Pacific Rim has been reliable and proactive, plus their location is super convenient. We’ve had 3 types of cars serviced by them and each car is still running strong after 8 years.
Over many years Pacific Rim has kept our cars in good running order. We really trust in this company.
Honest and Superior Service.
Knowledgeable, honest, speedy, and friendly
Great customer service and very knowledgeable staff
Both my mother and I have been going to Pacific Rim for years and they always take great care of us. They are one of the few places that will be honest about your car. I’ve never had unnecessary services added to my bill. The service is quick and the staff is friendly. I love that they will wash my car after every…
I've been going here for almost 4 years, they've always done a great job for the two cars I've brought in. Friendly and responsive team and fantastic service. Will continue to come here for all car needs going forward.
Very pleased with staff and services at Pacific Rim.
Really happy with the service here! Very throughout and are really upfront with the cost of their services. They helped explain the issues and cost completely, making me feel very comfortable working with them. Shouts out to Jeremy he has been great to work with.
Great automotive repair place with quick and kind service! I was stuck in Seattle when my check engine light in my Subaru turned on and they were able to take my car in the same day and send me on my way back over the pass the next afternoon.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 108 | — |
| Oil change | 92 | — |
| Brakes | 50 | — |
| Steering & suspension repair | 41 | — |
| Brake service & repair | 39 | — |
| Wheel alignment | 31 | — |
| Air & cabin filter replacement | 31 | — |
| Battery | 30 | — |