How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%77+10.9Replies to reviews 7%19+1.3Craft & service penalty96−0.4Momentum penalty71−2.9Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREPacific Rim Automotive, Inc.
Seattle, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #530Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.9★ from 684 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Rim Automotive, Inc. for 8 kinds of job.
Pacific Rim Automotive, Inc. for battery
Clear ✕All 30 Google reviews tagged “Battery”
Pacific Rim has been maintaining my vehicles for over 20 years - and extended family the past 14 years. They’re the BEST shop in Seattle in my opinion- honest, fair, professional and competent. And if anything goes wrong they go above and beyond to address. Simply the BEST!
Always prompt, polite and precise. When I take my car to pac rim I can be utterly confident that I’ll get the best service at a reasonable price. And I get my car back super clean. Thanks!
Excellent service. They were professional, personable and all work was explained clearly. Highly recommend.
I reached out via email and Jeremy was so prompt to reply & get me scheduled for the next day. Service was excellent, beyond my expectations. They gave estimates up front & did not make me feel like I was rushed or pushed into any decision. Jeremy made it a stress free experience & I would highly recommend Pacific…
Incredible service! I had to have my car towed there to get some major repairs. They communicated with me every step of the way and fixed my car in just a few hours. It’s a little far from where I live, but absolutely worth coming back.
These guys are great. They only use OEM parts so they are a little bit more expensive than a regular shop, but way cheaper and just as good or better than going to a dealer.
The folks at Pacific Rim Auto are honest, reliable and skilled. They have kept my old Honda and newer Subaru running for many years. Highly recommended.
During the past thirty years, the staff of Pacific Rim serviced 4 of our cars with exceptional knowledge, skill and reliability.
Needed a ball joint and bushings replaced, as well as an oil change on my Subaru. They did it in less than six hours. People who work there are kind. I didn’t do price comparisons but I assume it’s fair for a reputable shop in Seattle. The car was returned vacuumed. I will come here again.
The staff are helpful, courteous, responsive, and respectful. I’ve long since sworn off going to dealerships for service after so many negative experience. I love Pacific Rim.
I have been incredibly pleased with the service at Pacific Rim. They go above and beyond to ensure reliability in the cars I have taken to them. I really appreciate the knowledge they share and trust they can help me in maintaining my car for the long run.
I have been using Pacific Rim. for over twenty years. I buy old off road SUVs that still have a couple hundred thousand miles left on them if taken care of. Pacific Rim has helped me do that. I live and spend most of my time in the middle of nowhere. The folks at pac.rim know that I do not want to get stranded, and…
Pacific Rim has been reliable and proactive, plus their location is super convenient. We’ve had 3 types of cars serviced by them and each car is still running strong after 8 years.
They always take great care of our Acura!
Honest and Superior Service.
Knowledgeable, honest, speedy, and friendly
Love Pacific Rim. They always give straightforward advice. We’ve been servicing our car there for years.
Great customer service and very knowledgeable staff
Both my mother and I have been going to Pacific Rim for years and they always take great care of us. They are one of the few places that will be honest about your car. I’ve never had unnecessary services added to my bill. The service is quick and the staff is friendly. I love that they will wash my car after every…
I’ve done business with Pacific Rim for more than 20 years. They’ve always been thorough and completed their work in a timely manner. I have appreciated their recommendations for vehicle service issues that I might not have been aware of.
I have great confidence in Pacific Rim. They have done a fair amount of work in my 10 -year old Outback and it has all gone well. Two thumbs up
These folks were ultra communicative, super fast work and very accommodating. They went above and beyond to help me repair my Subaru and I will absolutely recommend them to everyone I know.
I've been going here for almost 4 years, they've always done a great job for the two cars I've brought in. Friendly and responsive team and fantastic service. Will continue to come here for all car needs going forward.
This is my go-to shop for all three of my cars. Years of professional service.
Love the guys at Pacific Rim. They have been my mechanics for 25 years because they’re skilled and ethical. The fact that they provide loaner vehicles is a wonderful bonus.
I’ve been taking my car to these guys since I got it in 2020 and I’ve never had a single issue. They’re always direct with their communication, fast and efficient with their work, and always let me know before doing any major repairs in case they’re outside my budget. I can’t recommend highly enough, especially…
Really happy with the service here! Very throughout and are really upfront with the cost of their services. They helped explain the issues and cost completely, making me feel very comfortable working with them. Shouts out to Jeremy he has been great to work with.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 108 | — |
| Oil change | 92 | — |
| Brakes | 50 | — |
| Steering & suspension repair | 41 | — |
| Brake service & repair | 39 | — |
| Wheel alignment | 31 | — |
| Air & cabin filter replacement | 31 | — |
| Battery | 30 | — |