How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREPacific Steam Carpet Cleaning
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 383 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Steam Carpet Cleaning for 5 kinds of job.
Pacific Steam Carpet Cleaning for carpet steam cleaning
Clear ✕All 95 Google reviews tagged “Carpet steam cleaning” · showing 20
Andrew was great! He was timely and efficient. He explained the process and the cost of payment. Highly recommend!
First of all I so appreciate the text letting me Andrew was on the way ! Arrived right on schedule! My rugs look fabulous ! I also added another rug while he was here! Reasonable price and quality work! I will definitely be a repeat customer!
Andrew is a very polite and courteous young man. I have used his services several times and he has always done a great job. He goes beyond!
My carpets always look great when Andrew is done. He is so polite and wants to make sure I am satisfied with his work, I always am! Thank you!
Andrew Windsor did an amazing job on my carpet including a difficult stain. He was thorough, efficient, patient, and friendly.
Perfection!
Miracle workers!! I’ve been using Pacific Steam for almost 10 years and they never fail to surprise me with how clean they get my carpets! They are so accommodating, friendly and efficient too- highly recommend!!
Second year in a row I’ve used Pacific Steam to clean my carpets. They are excellent in communicating when on their way and after job is done. Excellent work. Very courteous and prompt service. I will definitely keep using them.
This is my second or third with Pacific Carpet Cleaning. Every time they come, they do an excellent job. My carpets are off-white, so they are difficult to keep clean, especially with pets. When this company comes and does their job, it's like the carpets are new again.
They always do a great job. Very efficient and helpful!
Andrew was right on time as always. My carpets were so bad. I have to say Andrew cleaned them spotless. He is very efficient and very personable.
Andrew did Excellent job! Thank you so much will see you again.
Excellent service, great communication from start to finish. The service tech did an amazing job bringing my carpet back to life!! I am beyond pleased
I have used several carpet cleaning companies. By far Pacific Steam is the best we have ever used. Andrew was courteous and professional. He worked independently and the carpets look amazing. The stains that no one could get out, Andrew got them all out. Our carpet is very light so the stains were very…
Andrew got here on time and did a great job cleaning carpets and getting spots out. He was very personable and knowledgeable. I will definitely use their services again.
We use them for our offices and they are always prompt, professional and do a great job for a reasonable price
They did a very good job with some older and somewhat stained carpet. It looks refreshed now.
Excellent job by Andrew Windsor!! Sofa looks bright and new again. Heavy traffic area on older area rug cleaned up beautifully. Andrew was very professional and took great care while working.
They always do a good job .
Andrew is very professional and a great service provider. We've had him in our home many times and he always does a great job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 94 | $176–$403 |
| General carpet cleaning | 82 | $170–$365 |
| Upholstery cleaning | 41 | $196–$371 |
| Pet stain & odor removal | 40 | $214–$448 |
| Area rug cleaning | 24 | $164–$440 |
