How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREPacific Steam Carpet Cleaning
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 383 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Steam Carpet Cleaning for 5 kinds of job.
Pacific Steam Carpet Cleaning for carpet steam cleaning
Clear ✕All 95 Google reviews tagged “Carpet steam cleaning” · showing 60
Andrew was great! He was timely and efficient. He explained the process and the cost of payment. Highly recommend!
First of all I so appreciate the text letting me Andrew was on the way ! Arrived right on schedule! My rugs look fabulous ! I also added another rug while he was here! Reasonable price and quality work! I will definitely be a repeat customer!
Andrew is a very polite and courteous young man. I have used his services several times and he has always done a great job. He goes beyond!
My carpets always look great when Andrew is done. He is so polite and wants to make sure I am satisfied with his work, I always am! Thank you!
Andrew Windsor did an amazing job on my carpet including a difficult stain. He was thorough, efficient, patient, and friendly.
Perfection!
Miracle workers!! I’ve been using Pacific Steam for almost 10 years and they never fail to surprise me with how clean they get my carpets! They are so accommodating, friendly and efficient too- highly recommend!!
Second year in a row I’ve used Pacific Steam to clean my carpets. They are excellent in communicating when on their way and after job is done. Excellent work. Very courteous and prompt service. I will definitely keep using them.
This is my second or third with Pacific Carpet Cleaning. Every time they come, they do an excellent job. My carpets are off-white, so they are difficult to keep clean, especially with pets. When this company comes and does their job, it's like the carpets are new again.
They always do a great job. Very efficient and helpful!
Andrew was right on time as always. My carpets were so bad. I have to say Andrew cleaned them spotless. He is very efficient and very personable.
Andrew did Excellent job! Thank you so much will see you again.
Excellent service, great communication from start to finish. The service tech did an amazing job bringing my carpet back to life!! I am beyond pleased
I have used several carpet cleaning companies. By far Pacific Steam is the best we have ever used. Andrew was courteous and professional. He worked independently and the carpets look amazing. The stains that no one could get out, Andrew got them all out. Our carpet is very light so the stains were very…
Andrew got here on time and did a great job cleaning carpets and getting spots out. He was very personable and knowledgeable. I will definitely use their services again.
We use them for our offices and they are always prompt, professional and do a great job for a reasonable price
They did a very good job with some older and somewhat stained carpet. It looks refreshed now.
Excellent job by Andrew Windsor!! Sofa looks bright and new again. Heavy traffic area on older area rug cleaned up beautifully. Andrew was very professional and took great care while working.
They always do a good job .
Andrew is very professional and a great service provider. We've had him in our home many times and he always does a great job.
Andrew is professional, detailed and efficient! We are very happy the results.
Coffee spills and grandkids tracking in dirt, it was time. Andrew did an efficient awesome job.
One of our late cats (an in-door cat) had bladder infections. She could not control where she would pee. Andrew did a meticulous job of cleaning the carpets, including using an enzyme cleaner as well as treating the heavily-soiled areas with an additional cleaning using a subsurface extraction method. The total cost was $680 for 460 sq. feet.
They came to clean up a puppy emergency and they came right away. Love this company and Andrew
Outstanding , as always...
Very thorough, respectful of the property, I'm very professional. I highly recommend them!
We called 3 places and chose Pacific Steam Cleaning. Amazing job! Andrew was on time, price was right and here’s picture proof when carpet was half done. Clean is light gray.
Andrew of Pacific Steam is on time, pro and always leaves carpets and upholstery in like new condition - consistent over years of good service.
Wonderful work and Andrew was great to work with. Will be using again and recommending to others.
Pacific Steam was really responsive when I was pricing out this cleaning, they answered all of my questions and gave an accurate estimate. They were on time and the carpet looks amazing. Highly recommened!
Easy, clear booking. Good info delivered prior to appointment. Great, professional service. Carpets look and smell great. Everything I ever wanted in a carpet cleaning service!
Andrew arrived on time. He was very respectful. He paid attention to the areas that needed more cleaning. The rug looks great.
Very good work, professional, efficient and great communication. Highly recommend. Carpets look great, Andrew did great job
I've used Pacific Steam for years. No need to get another bid when I have a trusted service provider already on my team. They are professional and service oriented.
Stop scrolling, You found your carpet cleaning crew! Andrew and Nick were fantastic. The team is communicative, helpful, friendly and efficient.
Fantastic service. Andrew is so good. Super friendly, professional and expert. Our furniture and carpets look like new!
Fair pricing, excellent service. I appreciated the excellent communication from the company, and from Alex, our service person.
Andrew did an excellent job! I will use this company from now on.
Andrew came on time, was personable, and thoroughly explained the process. I had to area rugs and 2 carpeted rooms cleaned. He did a great job cleaning up the stains in my carpet from food & makeup. I was pleased with the job
Really can’t recommend these guys enough. They always do an amazing job, reasonable pricing, and the carpets look so good afterward.
Josh was great! Quick and thorough!
worked fast, complete with no extra charges.
Always a pleasant experience dealing with Andrew!
Very conscientious and thorough! He did a great job.
Andrew was very nice, efficient and thorough. Very pleased with the work and appreciate the discount as well. Thank you so much. Great service.
Andrew did a fabulous job on the carpets! He was on time, polite and professional. Thank you! I highly recommend Pacific Steam Carpet Cleaning.
Carl was very thorough and paid attention to details, addressing noticeable stains and some minor burn marks.
Andrew was friendly, knowledgeable and efficient. We couldn’t be happier with the service.
My rugs look new and the person working was friendly, worked hard and explained his work. I'm super happy with the job.
Andrew is very professional. He does a great job every time.
Andrew did a Great Job as always!
Service was thorough, prompt and courteous. Thanks!
Andrew came in on time and did an excellent job. We are very pleased with his work. Highly recommended!
Great service as always! Thank you for your hard work, Andrew!
My carpets haven’t been this clean since they were installed, The dog spot is gone! Great job and such great staff! ,,
Andrew always does an excellent job.
We have used Pacific Steam many times over the years. They are the best. Words are “respectful“ and “thorough” - that sums it up. Andrew is a complete pro. We never consider anyone else.
I had a wonderful experience with Pacific Steam. Everyone was very informative, communicative efficient and friendly! easy to work with. I felt comfortable asking all my questions. I really appreciate the warranty. It gives me peace of mind. Andrew was great!
Pacific Steam did a great job. The website was easy to navigate for research, they were very communicative via phone and email, the process was reasonable and the outcome looked great!
Our carpet has not been cleaned in a long time, they came out cleaner than I expected.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 94 | $176–$403 |
| General carpet cleaning | 82 | $170–$365 |
| Upholstery cleaning | 41 | $196–$371 |
| Pet stain & odor removal | 40 | $214–$448 |
| Area rug cleaning | 24 | $164–$440 |
