How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREPacific Steam Carpet Cleaning
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 383 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Steam Carpet Cleaning for 5 kinds of job.
Pacific Steam Carpet Cleaning for pet stain & odor removal
Clear ✕All 42 Google reviews tagged “Pet stain & odor removal”
Andrew is a very polite and courteous young man. I have used his services several times and he has always done a great job. He goes beyond!
Miracle workers!! I’ve been using Pacific Steam for almost 10 years and they never fail to surprise me with how clean they get my carpets! They are so accommodating, friendly and efficient too- highly recommend!!
Andrew is very professional and a great service provider. We've had him in our home many times and he always does a great job.
One of our late cats (an in-door cat) had bladder infections. She could not control where she would pee. Andrew did a meticulous job of cleaning the carpets, including using an enzyme cleaner as well as treating the heavily-soiled areas with an additional cleaning using a subsurface extraction method. The total cost was $680 for 460 sq. feet.
They came to clean up a puppy emergency and they came right away. Love this company and Andrew
Outstanding , as always...
Easy, clear booking. Good info delivered prior to appointment. Great, professional service. Carpets look and smell great. Everything I ever wanted in a carpet cleaning service!
I've used Pacific Steam for years. No need to get another bid when I have a trusted service provider already on my team. They are professional and service oriented.
Andrew came on time, was personable, and thoroughly explained the process. I had to area rugs and 2 carpeted rooms cleaned. He did a great job cleaning up the stains in my carpet from food & makeup. I was pleased with the job
Andrew is very professional. He does a great job every time.
Great service as always! Thank you for your hard work, Andrew!
My carpets haven’t been this clean since they were installed, The dog spot is gone! Great job and such great staff! ,,
I had a wonderful experience with Pacific Steam. Everyone was very informative, communicative efficient and friendly! easy to work with. I felt comfortable asking all my questions. I really appreciate the warranty. It gives me peace of mind. Andrew was great!
Pacific Steam did a great job. The website was easy to navigate for research, they were very communicative via phone and email, the process was reasonable and the outcome looked great!
My carpets look and smell great! They did a great job!
Andrew of Pacific Steam always does a great job! I gifted the service to some friends who just purchased a new home. The new home had a bad odor, and the cleaning really helped! They do not use perfumes that only mask the odor, but instead use enzymes that get rid of the odor much more efficiently. Thanks Andrew & the Pacific Steam Team.
Andrew did a great job on my carpets. He was professional, efficient, careful, and thorough. The price was reasonable - less than the last time I had these areas cleaned and a more thorough job. I highly recommend.
Nick is wonderful! We’ve had him out multiple times and he’s always professional, very responsive, communicates very well and does a really thorough job.
Pacific never disappoints, they are so attentive and do an amazing job and it is very affordable. I had a trouble spot and they were very thorough in taking care of it and the entire area is like new! They also did an excellent job on our couch!
Impressed! Andrew was prompt, professional, and super careful while assisting with carpet and rug cleaning. We will definitely recommend to others and use again for future services.
Very pleased 👍
Exceptional customer service!
Andrew cleaned our carpets, he was very professional and did a fantastic job. Let us know when he was on his way and took care of all of the problem areas that we had. Great interaction with scheduling the appointment with Nick. Very happy with Pacific Steam Carpet Cleaning
Great customer service was very prompt and worked efficiently. We had very bad pet stains and was incredible what life they were able to bring back into our carpets. Second time they’ve been here and will continue to use them.
Andrew was polite and professional. He was able to remove tough pet stains and leave our carpet clean and smelling great!
They were on time, did a thorough job, cleaned up after themselves, and the chairs now smell great.
Pacific Steam Carpet Clean delivers top notch professional service every time we use them.
Pacific Steam beats all other carpet cleaning businesses we have tried, hands down . Pacific Steam’s Andrew, is polite, timely, thorough, and CLEAN! We have used all of their services, and enjoyed their accomplishments 3 times now. Will shall see them again soon, as I am addicted to CLEAN! ☀️~heide
I was required by landlord to have carpets professionally cleaned, and found Pacific Steam. I called and spoke with a person that was very accommodating to my schedule, and was able to be very time specific, as opposed to many trades people that give you a window, pacific steam was on time and even accommodated…
I used Pacific Steam’s services to clean my couch and area rug. They did a great job. I will definitely use their services again.
This is our 4th time using Pacific Steam—they are professional, courteous, and provide excellent service.
I have used this company on several occasions and I have always found their service to be excellent and very good value for money. They are friendly and professional and the cleaner wore a mask and stayed a safe distance from me at all times. I will use them again, absolutely
Great team that cleaned two chairs, sectional and ottoman. The price was very affordable and they did an excellent job. I’ve used other companies and they were overpriced and did half the good work. I’ll definitely use these guys again and again.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 94 | $176–$403 |
| General carpet cleaning | 82 | $170–$365 |
| Upholstery cleaning | 41 | $196–$371 |
| Pet stain & odor removal | 40 | $214–$448 |
| Area rug cleaning | 24 | $164–$440 |
