How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREPacific Steam Carpet Cleaning
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 383 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Steam Carpet Cleaning for 5 kinds of job.
Pacific Steam Carpet Cleaning for upholstery cleaning
Clear ✕All 41 Google reviews tagged “Upholstery cleaning” · showing 40
Andrew is a very polite and courteous young man. I have used his services several times and he has always done a great job. He goes beyond!
Excellent job by Andrew Windsor!! Sofa looks bright and new again. Heavy traffic area on older area rug cleaned up beautifully. Andrew was very professional and took great care while working.
Very thorough, respectful of the property, I'm very professional. I highly recommend them!
Andrew of Pacific Steam is on time, pro and always leaves carpets and upholstery in like new condition - consistent over years of good service.
I've used Pacific Steam for years. No need to get another bid when I have a trusted service provider already on my team. They are professional and service oriented.
Fantastic service. Andrew is so good. Super friendly, professional and expert. Our furniture and carpets look like new!
Andrew did an excellent job! I will use this company from now on.
Well priced and great customer service! Thanks Andrew!
Andrew arrived early and walked us through what he was going to do, how long it would take, dry time etc. The couches turned out amazing and we were very pleased. Highly recommend.
Very conscientious and thorough! He did a great job.
Andrew was very thorough, friendly, and professional. Would definitely recommend Pacific. This is the second time I've used them.
We had a great experience! Andrew was professional and did a great job. Our couch looks like new.
Service was thorough, prompt and courteous. Thanks!
Great service as always! Thank you for your hard work, Andrew!
Great service! Very detailed.
They did an excellent job!
We’ve used Pacific Steam Carpet multiple times and each time we’ve been super pleased with the service. The company is responsive and the service is timely. Andrew, the technician who cleaned our carpet was very professional and very thorough. We are very happy with the results! And we will continue to use this company. I highly recommend them!
Pacific Steam did an excellent cleaning of my loveseat. Every crease and fold was covered with extra attention to the most used areas. Will definitely call them again.
Andrew did a great job on my carpets. He was professional, efficient, careful, and thorough. The price was reasonable - less than the last time I had these areas cleaned and a more thorough job. I highly recommend.
Nick is wonderful! We’ve had him out multiple times and he’s always professional, very responsive, communicates very well and does a really thorough job.
Pacific Steam Cleaning did a GREAT job on cleaning some upholstery for my friend. The were very professional and purposeful and had several different positions to attack a variety of substantial stains. Bravo!
Pacific never disappoints, they are so attentive and do an amazing job and it is very affordable. I had a trouble spot and they were very thorough in taking care of it and the entire area is like new! They also did an excellent job on our couch!
Quick and responsive to schedule, arrived on time and did a very thorough job cleaning upholstery on two loveseats. Definitely recommended.
They did an amazing job on our sectional. Looks fantastic !! Thank you!
We were very happy with the results! Carpets look great and couch and recliner feel clean. We will definitely stick with Pacific Steam from now on. Everyone was great, answers questions ahead of time, prompt, and professional. Our technician Andrew did a really great job! I highly recommend!
Andrew was great! Our furniture looks wonderful.
We needed to have two matching Lazy-Boy recliners professionally cleaned within a short time line. Pacific Steam Carpet Cleaning returned our call and scheduled quickly. They sent a competent and pleasant young man, Andrew, who followed Covid-19 mitigation protocols, cleaned the chairs thoroughly, and represented…
They were on time, did a thorough job, cleaned up after themselves, and the chairs now smell great.
Pacific Steam beats all other carpet cleaning businesses we have tried, hands down . Pacific Steam’s Andrew, is polite, timely, thorough, and CLEAN! We have used all of their services, and enjoyed their accomplishments 3 times now. Will shall see them again soon, as I am addicted to CLEAN! ☀️~heide
I used Pacific Steam’s services to clean my couch and area rug. They did a great job. I will definitely use their services again.
Great service! Very responsive and timely which was very much appreciated.
Great team that cleaned two chairs, sectional and ottoman. The price was very affordable and they did an excellent job. I’ve used other companies and they were overpriced and did half the good work. I’ll definitely use these guys again and again.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 94 | $176–$403 |
| General carpet cleaning | 82 | $170–$365 |
| Upholstery cleaning | 41 | $196–$371 |
| Pet stain & odor removal | 40 | $214–$448 |
| Area rug cleaning | 24 | $164–$440 |
