How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%28+2Craft & service penalty89−1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPacific Steam Carpet Cleaning of Portland Oregon
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 474 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Steam Carpet Cleaning of Portland Oregon for 5 kinds of job.
Pacific Steam Carpet Cleaning of Portland Oregon for area rug cleaning
Clear ✕All 32 Google reviews tagged “Area rug cleaning”
We have used Pacific Steam cleaning for several years now. They do a reall nice job. Are very communicative. Are dependable. Reasonably priced and just are genuinely nice people. Andrew in particular is great to work with. Definitely would recommend.
NEW REIVEW: Service Date - March 9, 2026 We continue to be very happy with the service! Consistent, thoughtful, helpful and respectful. Haven't used them in some time but they have definitely continued their excellent service. Am planning to calendar a few sessions in the future. Thank you, once again. 👍…
My area rug looked brand new!
Andrew did a phenomenal job! Greatly appreciated his hard work, attention, and flexibility!
Andrew, the carpet cleaner was very good as he had been the last time he was here. He is thorough, all spots were removed, he answers all my questions. The carpet looks fabulous. I hope to see him back next time.
Andrew did an excellent job. He was able to remove an ink stain from my cream loveseat. A miracle!!!! He was polite and professional. I recommend pacific and will use again
Absolutely love them. Andrew is the best. We’ve been using them for years and I’m blow away how good it looks afterward every time.
They did a wonderful job and were extremely professional. Will definitely use them again
Excellent service, we are repeat customers for a reason!
Courteous and thorough!
Was very happy with the young man who came to do the job! He did a very good job! The carpets look great! Thank you!
Andrew did a great job. Very conscientious. We will be be loyal customers.
After reading online reviews, I called Pacific Steam and left a VM. Nick responded early on the day and they had a cancellation, so I was able to have my carpets and area rug done that day. Andrew came and did the best job on the two areas that I needed cleaned. He texted when he was on his way and he arrived…
They did an excellent job and they were super friendly! We will definitely use them again!
5 Stars! Excellent, responsive service from my first phone call to the finished product: highly recommend.
Great service! Fast, friendly, professional and reasonable!
Incredible all around. Highly recommend
They did an awesome job! Will definitely call Pacific Steam again.
I love this company. They are so professional and courteous. We have used them at our home and at our business office and they always do a great job no matter the setting.
Very pleased with the service. Technician was prompt and polite. My carpets are clean.
Super responsive and professional- did a great job again on all of our carpets and area rugs. We are now regular customers and would highly recommend Pacific Steam.
My carpet never looked better! Thanks guys!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 118 | $170–$365 |
| Pet stain & odor removal | 51 | $214–$448 |
| Upholstery cleaning | 38 | $196–$371 |
| Area rug cleaning | 32 | $164–$440 |
| Carpet steam cleaning | 31 | $176–$403 |
