Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Pacific Steam Carpet Cleaning of Portland Oregon holds a 5/5 Google rating from 474 reviews, with the owner responding to half of them. Customers frequently cite punctuality, professional communication, fair pricing, and thorough results for carpets and upholstery. Recurring themes include reliable scheduling and detailed attention to stains. However, some low-star reviews criticize the service for leaving visible stains, lacking thoroughness without supervision, and overcharging for specific treatments.
Data from Google, last updated November 13, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
474 Google reviews we collected
Phrases our text analysis found in 358 written reviews
Price verdicts customers left with their Google review
Middle half of what 10 customers paid ($263–$423) · gold mark = category median.
How often each topic comes up in the written reviews
We read 358 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Andrew with Pacific Carpet Steam Cleaning does an excellent job!”
“He goes above and beyond, and is always professional, dependable and super nice.”
“Great communication, arrived on time, courteous employee”
“We had a white carpet a lot of it the guys came in and did an excellent job I would recommend them”
“We just had them do our conference room chairs and couches-beautiful work, reasonable quotes, friendly and professional staff and arrive promptly.”
“Their communication is excellent & Andrew is reliable & professional.”
“I had to leave and trust you to get the job done it turned out fantastic.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Pacific Steam Carpet Cleaning of Portland Oregon for 5 kinds of job. Pick one to see what they paid and said.
We had a white sectional cleaned! The results were flawless with wonderful pricing and great customer service! Highly recommend.
Andrew did a very professional job. Attention to detail and he went the extra mile and got the stains out of my dining room chairs.
Andrew sent before and after pictures and it turned out great! The whole process was seamless from scheduling to receiving the final pictures. Great experience!
We had a white carpet a lot of it the guys came in and did an excellent job I would recommend them
Nick and Andrew were great. Carpets cleaned up better than I had expected. On time and professional. Thanks, guys!
Quick and efficient and a job well done! Andrew was very kind. Also their prices are very good!
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 118 | $170–$365 |
| Pet stain & odor removal | 51 | $214–$448 |
| Upholstery cleaning | 38 | $196–$371 |
| Area rug cleaning | 32 | $164–$440 |
| Carpet steam cleaning | 31 | $176–$403 |
5.0 ★★★★★ 474 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We had a white sectional cleaned! The results were flawless with wonderful pricing and great customer service! Highly recommend.
Andrew with Pacific Carpet Steam Cleaning does an excellent job! He goes above and beyond, and is always professional, dependable and super nice. Plus, Pacific Carpet doesn’t try to sell you additional services that you don’t want. My carpets look great!
Thank you, Patty! We're thrilled to hear how happy you are with Andrew's work. It's wonderful to know your carpets look great, and we truly appreciate your kind words about our service approach.
Andrew did a very professional job. Attention to detail and he went the extra mile and got the stains out of my dining room chairs.
Thank you, Andrew, for acknowledging his hard work and dedication! We're glad to hear the extra effort paid off and your dining room chairs look great again. Your feedback is greatly appreciated!
Excellent job on the couch, looks really good!!
Thank you, Scott! We're thrilled you had such a positive experience and that everything met your expectations. Your feedback motivates us to keep providing excellent service. Let us know if you need anything in the future!
Showed up on time and job done well and expeditiously.
Thank you, Eddie! We're glad to hear everything went smoothly and that you were satisfied with the service. We appreciate your feedback!
We have been using Pacific Steam carpet cleaning for a few years now, they always meet our needs for evening hour carpets cleanings when there isnt as much foot traffic in the facility and the carperts always look great after.. Highly recommended
Thank you, Mt! We're thrilled to hear our evening services have been convenient for you and that you're happy with the results. We truly value your continued trust and your recommendation means a lot to us!
Andrew sent before and after pictures and it turned out great! The whole process was seamless from scheduling to receiving the final pictures. Great experience!
Thank you, Emily! We're thrilled you found the process seamless and loved the results. We'll let Andrew know about your feedback—it'll mean a lot to him!
Pacific Steam does just what I need. Their communication is excellent & Andrew is reliable & professional. I don’t use anybody else!
Thank you so much for your kind words, Chris! We're thrilled to hear that you had a wonderful experience with our service. Our team takes pride in being thorough, professional, and helpful. We look forward to serving you again in the future!
Quick, reliable, professional and a great price! Very pleased and will use them again.
Thank you, Ticia! We're so glad to hear you're pleased with our service. We look forward to helping you again in the future!
Professional, thourough and did an amazing job! Highly recommend
Thank you, Terri! We're thrilled to hear you had such a great experience. Your recommendation means a lot to us!
Pacific Steam Carpet Cleaning of Portland Oregon on Google Maps →
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
