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TexCo Cleaning

Carpet cleaning service · Gresham, OR · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 81 steam cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 313 Google reviews
99%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$277typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

TexCo Cleaning at a glance

Customers highlight the company's ability to handle carpet cleaning, repairs, upholstery, and air duct services with punctuality and efficient scheduling. Reviewers frequently note friendly, knowledgeable communication, reasonable pricing, and successful removal of stubborn stains or pet odors. The business demonstrates flexibility by accommodating last-minute requests and offering senior discounts. No recurring negative themes or specific criticisms appear in the provided five-star excerpts.

  • Google rating: 5.0 out of 5 from 313 reviews (99% five-star).
  • Reviews on this page: 313 Google reviews (287 with written comments, 15 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 11, 2026.
  • Service: Steam Cleaning Service serving Gresham, Oregon.

Data from Google, last updated November 13, 2026.

Score profile vs other steam cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.

Satisfaction99Reliability100Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 99 (median 95)Reliability: 100 (median 95)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
TexCo CleaningSteam Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TexCo Cleaning: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TexCo Cleaning: 100/100 on this factor. Category median: 95.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TexCo Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TexCo Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TexCo Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
–

Bar = this company · dark tick = category median.

Star ratings

313 Google reviews we collected

  • 5 stars31199%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 287 written reviews

  • Praise64199%
  • Complaints61%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1740%
  • Reasonable2660%
  • Overpriced00%
  • Not sure00%
$277-9% vs typical steam cleaning services

Middle half of what 30 customers paid ($183–$435) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results15724%
  • Staff & attitude12619%
  • Speed & response12419%
  • Would recommend10817%
  • Price & value6911%
  • Communication467%
  • Honesty & trust173%

What customers talk about

We read 287 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They came and picked up all of our area rugs, cleaned them (and did a great job), then returned them back to us in a timely manner.”
    “He finished with steam cleaning the carpets of not only the damaged part but the surrounding area as well!”
  • “It was easy to schedule and they were friendly and efficient.”
  • “They called later that evening and organized for the owner to come out the next day!”
  • “I highly recommend them I will be using them again one of the only companies that gives a senior discount.”
    “…believer that the most expensive price isn't always the best job and stay away from the cheapest price because the workmanship usually suffers.…”
  • “We were pleased with the outcome and felt it was good value for the money.”
  • “Very friendly and when the carpet raised, they explained what was going on.”
  • “TexCo is a company that I can trust to go into my customers homes and businesses, be respectful, professional, and courteous and get the job done right.”

People customers mention

  • Matt 51 reviews
  • Cobb 4 reviews
  • Angie 3 reviews
  • James 3 reviews
  • County 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired TexCo Cleaning for 3 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

We had carpet cleaning, carpet repairs, and upholstery cleaning done today. We were pleased with the outcome and felt it was good value for the money.

Paid $500+Reasonable price
Juli7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

My carpet looks great! It was easy to schedule and they were friendly and efficient. I’ll definitely use them again!

Paid $350–400
DarcyLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Respectful of the homes, wore shoe covers, polite, knowledgeable. Two bedrooms at one house were so dirty from pet urine to food stains that have set in for 3-years. Corner of sofa at another house was so dirty from the cat rubbing along it. Everything is clean and stains are our. This company is highly recommended.

Paid $100–150Reasonable price
Shirley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very friendly and when the carpet raised, they explained what was going on. The carpet tried and went back to normal as they expected it would. Carpet looks good!

Paid $150–200
Renee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very nice to work with! They came and picked up all of our area rugs, cleaned them (and did a great job), then returned them back to us in a timely manner. Highly recommend!

Paid $250–300Great price
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wow! Quick cleaning. After 2 years of carpet stains (including spilling Diet Coke on the day I got it and doggy “accidents”) my carpet looks like new! Being a private practice, this really helps my image and for maintaining an image of cleanliness. Thanks TexCo!

Paid $150–200Great price

Customer reviews

5.0 ★★★★★ 313 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lisa Siegel2 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had carpet cleaning, carpet repairs, and upholstery cleaning done today. We were pleased with the outcome and felt it was good value for the money.

  • Price assessment: Reasonable price
  • Price: $500+
Nicole Viruet2 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you, they're like brand new. Much love.

  • Price assessment: Great price
  • Price: $150–200
Response from the owner · 6 days ago

Absolutely love hearing that! Thank you for the review! -TexCo Cleaning

Bert & Sue Mueller2 reviewsTotal number of Google reviews Bert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very kind and we were pleased with the results. Thank you very much!

  • Price assessment: Great price
  • Price: $100–150
Response from the owner · a week ago

Thank you so much! We appreciate the review! -TexCo Team

Juli Tussing7 reviewsTotal number of Google reviews Juli has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My carpet looks great! It was easy to schedule and they were friendly and efficient. I’ll definitely use them again!

  • Price: $350–400
Response from the owner · 5 months ago

Thank you so much, Juli! We appreciate the review! We look forward to working with you in the future! -TexCo Team

Lara Clayton2 reviewsTotal number of Google reviews Lara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were scheduled to come out but unfortunately they called out sick. I was putting my house up for sale that weekend and was in a pinch. They called later that evening and organized for the owner to come out the next day! Great customer service!

  • Price assessment: Great price
Response from the owner · a week ago

Thank you for the kind words! We will always do our best to make things right for our customers. We’re so glad we could come through for you when you needed us most! Thank you for choosing TexCo Cleaning! -TexCo Team

Shay LawLocal Guide · 20 reviewsTotal number of Google reviews Shay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Easy to work with, and they do a great job! Highly recommend.

Response from the owner · 2 weeks ago

Thank you, Shay! We appreciate you! -TexCo Team

Empire Files2 reviewsTotal number of Google reviews Empire has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent!

  • Price assessment: Great price
Response from the owner · 2 weeks ago

Thank you! -TexCo Team

Darcy NelsonLocal Guide · 60 reviewsTotal number of Google reviews Darcy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Respectful of the homes, wore shoe covers, polite, knowledgeable. Two bedrooms at one house were so dirty from pet urine to food stains that have set in for 3-years. Corner of sofa at another house was so dirty from the cat rubbing along it. Everything is clean and stains are our. This company is highly recommended.

  • Price assessment: Reasonable price
  • Price: $100–150
Response from the owner · 3 weeks ago

Thank you so much for the kind words and recommendation! We know pets and everyday life can be tough on carpets and furniture, so we’re always happy to help bring things back to life. We truly appreciate you trusting TexCo with your homes and are so glad you’re happy with the results! -TexCo Team

Joe Backus3 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service. Very enjoyable to work with.

  • Price assessment: Reasonable price
  • Price: $450–500
Response from the owner · 3 weeks ago

Thank you, Joe! We appreciate you taking the time to leave a review! -TexCo Team

Heather JorgensenLocal Guide · 54 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great staff and my carpet looks amazing!! Highly recommend!

  • Price: $200–250
Response from the owner · a month ago

Thank you, Heather! -TexCo Team

TexCo Cleaning on Google Maps →

Business details