How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%28+2Craft & service penalty89−1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPacific Steam Carpet Cleaning of Portland Oregon
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 474 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Steam Carpet Cleaning of Portland Oregon for 5 kinds of job.
Pacific Steam Carpet Cleaning of Portland Oregon for general carpet cleaning
Clear ✕All 118 Google reviews tagged “General carpet cleaning” · showing 40
Pacific Steam does just what I need. Their communication is excellent & Andrew is reliable & professional. I don’t use anybody else!
Great service! My carpets look amazing!
NEW REIVEW: Service Date - March 9, 2026 We continue to be very happy with the service! Consistent, thoughtful, helpful and respectful. Haven't used them in some time but they have definitely continued their excellent service. Am planning to calendar a few sessions in the future. Thank you, once again. 👍…
2024 Update. This is our third year using the services of Pacific Steam Carpet Cleaning. They're a very nice, efficient company. Andrew is so careful and thorough in his work and leaves our carpet looking new. Happily recommend! 2023 Update. We continue to be very impressed with this company. They're very easy…
I have used Pacific steam cleaning for rental turnovers for years. They are fast, professional, reasonably priced, but most importantly, the new tenants are consistently happy with how clean the carpets are when they move in.
Wonderful service, and our carpets look Fabulous! Would recommend to friends and family.
I am a repeat customer because of the quality of work and service Pacific Steam provides. They do a thorough job and their customer service is excellent!
They were on time and very efficient making sure we understood and knew the pricing before they started. The carpet looks great.
Very professional. Great job cleaning carpet and upholstered furniture.
Super professional, from the first call through scheduliing and cleaning. Thank you Andrew and team!
We’ve had Pacific Steam come out to clean our couch and our carpets. They are quick, thorough and well-priced. I highly recommend them!
Andrew did a phenomenal job! Greatly appreciated his hard work, attention, and flexibility!
Did a thorough cleaning of our carpets which were heavily stained
Nick and his team were very responsive and flexible. They were so easy to work with and very friendly. Great price and great service!
Andrew was very thorough, my carpet looks fantastic!
Great company! Andrew did a great job as usual. Even managed to get the wine stains out I seem to get once year on my light carpet. I highly recommended them if you want it done correctly. Only ones I’ll use. Thanks again Andrew and see you next time.
A friend recommended Pacific Steam Carpet Cleaning and I am so glad they did. For the 3rd year in a row, Andrew was so pro: on time, kind, clear, thorough. Carpets and upholstery I thought might need to be replaced soon now have extended life. The results were so WOW I have already recommended Pacific Steam…
We get our carpets cleaned a couple times per year by them. Great people, quality and convenient!
Andrew, the carpet cleaner was very good as he had been the last time he was here. He is thorough, all spots were removed, he answers all my questions. The carpet looks fabulous. I hope to see him back next time.
Awesome service ! My carpets turned out great ! Thank you
Great job!
Andrew was excellent. His work was thorough and professional. Will definitely use them again. Old carpets look great!
Excellent customer service, prompt and efficient. Will book with this company again!
Responsive, clear communication, competent, friendly and fair—I will use them again in a heartbeat.
Andrew W.did an excellent job for me with my rental that had been poorly taken care of by the previous renters & there animals.
Arrived on time, very professional, carpets look great. Andrew did a great job, I will definitely use him again.
Great job and communication. We are a long time customer and very pleased with Nick’s service .
The whole process from setting up my appointment to the completion of the job was seamless! My carpets look brand new again! I have an older dog that has accidents and those areas came clean!
This was my first time using this company and they were top-notch! Very professional polite and they did a beautiful job. Thank you so much for your awesome work
Andrew, the carpet cleaner, was awesome! He was prompt, professional, friendly and very knowledgeable. I would highly recommend Pacific Steam Carpet Cleaning.
They did a wonderful job and were extremely professional. Will definitely use them again
Excellent service, we are repeat customers for a reason!
We use Pacific Steam Carpet Cleaning regularly and they always do a great job!
Was very happy with the young man who came to do the job! He did a very good job! The carpets look great! Thank you!
Andrew did a great job. Very conscientious. We will be be loyal customers.
Andrew and Ethan did a great job. Very professional! I would highly recommend them.
Excellent work and service
Second time we've used Pacific Steam Carpet Cleaning and we love them! Excellent and thorough job, friendly yet professional staff. Wish we could take them with us when we move!
After reading online reviews, I called Pacific Steam and left a VM. Nick responded early on the day and they had a cancellation, so I was able to have my carpets and area rug done that day. Andrew came and did the best job on the two areas that I needed cleaned. He texted when he was on his way and he arrived…
Guys arrived on time. Coordinated an earlier arrival than had been planned in plenty of time. Very personable and polite. Did a great job as they have in the past. I’ll continue to use them for any future carpet cleaning needs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 118 | $170–$365 |
| Pet stain & odor removal | 51 | $214–$448 |
| Upholstery cleaning | 38 | $196–$371 |
| Area rug cleaning | 32 | $164–$440 |
| Carpet steam cleaning | 31 | $176–$403 |
