How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%28+2Craft & service penalty89−1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPacific Steam Carpet Cleaning of Portland Oregon
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 474 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Steam Carpet Cleaning of Portland Oregon for 5 kinds of job.
Pacific Steam Carpet Cleaning of Portland Oregon for general carpet cleaning
Clear ✕All 118 Google reviews tagged “General carpet cleaning”
Pacific Steam does just what I need. Their communication is excellent & Andrew is reliable & professional. I don’t use anybody else!
Great service! My carpets look amazing!
NEW REIVEW: Service Date - March 9, 2026 We continue to be very happy with the service! Consistent, thoughtful, helpful and respectful. Haven't used them in some time but they have definitely continued their excellent service. Am planning to calendar a few sessions in the future. Thank you, once again. 👍…
2024 Update. This is our third year using the services of Pacific Steam Carpet Cleaning. They're a very nice, efficient company. Andrew is so careful and thorough in his work and leaves our carpet looking new. Happily recommend! 2023 Update. We continue to be very impressed with this company. They're very easy…
I have used Pacific steam cleaning for rental turnovers for years. They are fast, professional, reasonably priced, but most importantly, the new tenants are consistently happy with how clean the carpets are when they move in.
Wonderful service, and our carpets look Fabulous! Would recommend to friends and family.
I am a repeat customer because of the quality of work and service Pacific Steam provides. They do a thorough job and their customer service is excellent!
They were on time and very efficient making sure we understood and knew the pricing before they started. The carpet looks great.
Very professional. Great job cleaning carpet and upholstered furniture.
Super professional, from the first call through scheduliing and cleaning. Thank you Andrew and team!
We’ve had Pacific Steam come out to clean our couch and our carpets. They are quick, thorough and well-priced. I highly recommend them!
Andrew did a phenomenal job! Greatly appreciated his hard work, attention, and flexibility!
Did a thorough cleaning of our carpets which were heavily stained
Nick and his team were very responsive and flexible. They were so easy to work with and very friendly. Great price and great service!
Andrew was very thorough, my carpet looks fantastic!
Great company! Andrew did a great job as usual. Even managed to get the wine stains out I seem to get once year on my light carpet. I highly recommended them if you want it done correctly. Only ones I’ll use. Thanks again Andrew and see you next time.
A friend recommended Pacific Steam Carpet Cleaning and I am so glad they did. For the 3rd year in a row, Andrew was so pro: on time, kind, clear, thorough. Carpets and upholstery I thought might need to be replaced soon now have extended life. The results were so WOW I have already recommended Pacific Steam…
We get our carpets cleaned a couple times per year by them. Great people, quality and convenient!
Andrew, the carpet cleaner was very good as he had been the last time he was here. He is thorough, all spots were removed, he answers all my questions. The carpet looks fabulous. I hope to see him back next time.
Awesome service ! My carpets turned out great ! Thank you
Great job!
Andrew was excellent. His work was thorough and professional. Will definitely use them again. Old carpets look great!
Excellent customer service, prompt and efficient. Will book with this company again!
Responsive, clear communication, competent, friendly and fair—I will use them again in a heartbeat.
Andrew W.did an excellent job for me with my rental that had been poorly taken care of by the previous renters & there animals.
Arrived on time, very professional, carpets look great. Andrew did a great job, I will definitely use him again.
Great job and communication. We are a long time customer and very pleased with Nick’s service .
The whole process from setting up my appointment to the completion of the job was seamless! My carpets look brand new again! I have an older dog that has accidents and those areas came clean!
This was my first time using this company and they were top-notch! Very professional polite and they did a beautiful job. Thank you so much for your awesome work
Andrew, the carpet cleaner, was awesome! He was prompt, professional, friendly and very knowledgeable. I would highly recommend Pacific Steam Carpet Cleaning.
They did a wonderful job and were extremely professional. Will definitely use them again
Excellent service, we are repeat customers for a reason!
We use Pacific Steam Carpet Cleaning regularly and they always do a great job!
Was very happy with the young man who came to do the job! He did a very good job! The carpets look great! Thank you!
Andrew did a great job. Very conscientious. We will be be loyal customers.
Andrew and Ethan did a great job. Very professional! I would highly recommend them.
Excellent work and service
Second time we've used Pacific Steam Carpet Cleaning and we love them! Excellent and thorough job, friendly yet professional staff. Wish we could take them with us when we move!
After reading online reviews, I called Pacific Steam and left a VM. Nick responded early on the day and they had a cancellation, so I was able to have my carpets and area rug done that day. Andrew came and did the best job on the two areas that I needed cleaned. He texted when he was on his way and he arrived…
Guys arrived on time. Coordinated an earlier arrival than had been planned in plenty of time. Very personable and polite. Did a great job as they have in the past. I’ll continue to use them for any future carpet cleaning needs.
They were so polite and really broke down the process and pricing before starting.
5 Stars! Excellent, responsive service from my first phone call to the finished product: highly recommend.
Convenient scheduling via website with excellent follow up communication by text. Prompt and professional service from Andrew. Would welcome Pacific Steam Carpet Cleaning back without hesitation.
Andrew did an excellent job! Our carpet looks so much better!
Great communication, very thorough and will be using their services again!
This is at least our fourth time using them for 3 different houses. They always do excellent work and are extremely professional and pleasant.
Carpet looks amazing! Second time using this company. Andrew was extremely professional, timely and helpful. Will continue to recommend and use their services.
Great company and service
This company was very courteous,quick and thorough. I will be using their services again.
Incredible all around. Highly recommend
This is the third time we’ve had Pacific Steam do our carpet cleaning. Excellent and very professional service. Andrew is super thorough. I appreciated the communication throughout the process- from start to finish. Carpets look great! I highly recommend them!
You always do a great job!
They did an awesome job! Will definitely call Pacific Steam again.
The carpet technician, Andrew, was on-time, courteous, and professional. He moved all of the furniture, replacing it carefully where it belonged.
Two servicemen showed up to take care of my carpets. They were polite, friendly, and communicated well. They took their time and did a thorough job. I liked the pricing structure - per square foot, and think the excellent cleaning job they did was a very good value. I'll be using them again!
Andrew showed up on time. He was professional and efficient. Our carpets look fabulous. This is our new go to company!
Andrew is a super nice guy. He did a great job, was on time, very efficient. I have used this company once before and was equally happy with the previous job. I whole heartedly recommend this company for carpet cleaning.
We have used this company for many years. Every time when we use them, they never let us down. I would recommend them without hesitation.
Two professional techs. Courteous, efficient, informed me throughout including quoting price prior to beginning job. I liked that. Highly recommend.
Would highly recommend!!!! Great service and the nicest staff members.
I love this company. They are so professional and courteous. We have used them at our home and at our business office and they always do a great job no matter the setting.
Prompt, professional, effective, fair price. Overall, very satisfied.
Andrew was professional, and very kind. He took the time to answer my questions, and explain the process thoroughly. I am so pleased with how much better my carpets look. Thank you, Andrew!
On time. Very polite. Took a great deal of pride in a job well done. Best carpet cleaning we have had done in a long time.
They came in ready to get busy. Helped move some things and did a thorough job of cleaning our carpets. They had a tough job too, because our carpets were bad!! It was a lot more expensive than I had originally been quoted, but like I said it was a tough job. The carpets look 100X better!! Thank you!
We had red nail polish and red lipstick stain. Andrew was on time, polite and professional! He was very good at listening, communicated clearly , and worked hard to get that stain out. We are so grateful for your business! Thank you
Good job friendly service. I need a printed reciept
Great job! Thank you
After 25 years with the same carpet cleaning service, I had to find a new one when they retired. I tried a nationally known one and was disappointed, but quite happy when I used Pacific Steam Cleaning! They arrived on time, gave me a firm price before starting, were polite and professional, didn’t try to talk me…
Andrew did a wonderful job cleaning our carpets. He is so friendly and has such a beautiful smile. Thank you so very much! Having our carpets cleaned makes all the difference for selling our home.
Very professional business... which can be hard to come by up here on the mountain! Nice people. Good work.
Very pleased with the service. Technician was prompt and polite. My carpets are clean.
They did a fantastic job! Our carpet is relatively new, it almost looks better than when it was installed. And the sectional they cleaned for us looks incredible. We would highly recommend Pacific Steam Carpet Cleaning to anyone looking to have their carpet or upholstery cleaned. They are friendly, professional, and good at what they do!
Andrew did a phenomenal job! The whole process was seamless. Easy booking, on time for appointment. They verified the day before and when technician was on his way. Most importantly, this service was significantly better than carpet cleaning we've had in the past. We have Berber carpet that is easy to snag; he was…
Super responsive and professional- did a great job again on all of our carpets and area rugs. We are now regular customers and would highly recommend Pacific Steam.
Very responsive, excellent work and reasonable cost.
Great results!
My carpet never looked better! Thanks guys!
They are amazing! Stains are all gone. Carpet looks like new. I recommend this company to anyone!
They fit me in for an emergency, got there early, were extremely professional. Andrew did a great job.
Fast and got a very dirty doggie mess cleaned up!
They scheduled me in quickly, they were polite and professional, and my carpet looks great!
Andrew did an ecellent job on my well-worn RV carpet. He spent at least five times the time that Stanley Steamer spent onit in the past, and did a much better job. Thanks, Andrew!
I've used Pacific numerous times, and they never disappoint. They are always on time, courteous and are a good value, I would recommend them!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 118 | $170–$365 |
| Pet stain & odor removal | 51 | $214–$448 |
| Upholstery cleaning | 38 | $196–$371 |
| Area rug cleaning | 32 | $164–$440 |
| Carpet steam cleaning | 31 | $176–$403 |
