How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%28+2Craft & service penalty89−1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPacific Steam Carpet Cleaning of Portland Oregon
Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 474 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Pacific Steam Carpet Cleaning of Portland Oregon for 5 kinds of job.
Pacific Steam Carpet Cleaning of Portland Oregon for upholstery cleaning
Clear ✕All 38 Google reviews tagged “Upholstery cleaning”
I am a repeat customer because of the quality of work and service Pacific Steam provides. They do a thorough job and their customer service is excellent!
My area rug looked brand new!
Very professional. Great job cleaning carpet and upholstered furniture.
We’ve had Pacific Steam come out to clean our couch and our carpets. They are quick, thorough and well-priced. I highly recommend them!
Andrew did a phenomenal job! Greatly appreciated his hard work, attention, and flexibility!
A friend recommended Pacific Steam Carpet Cleaning and I am so glad they did. For the 3rd year in a row, Andrew was so pro: on time, kind, clear, thorough. Carpets and upholstery I thought might need to be replaced soon now have extended life. The results were so WOW I have already recommended Pacific Steam…
We get our carpets cleaned a couple times per year by them. Great people, quality and convenient!
I was very please with Pacific Steam - got a call with a quote very quickly, was able to schedule an appointment easily, and they accommodated my time request and were right on time. My couches look so much better! I will definitely use them again.
Andrew did an excellent job. He was able to remove an ink stain from my cream loveseat. A miracle!!!! He was polite and professional. I recommend pacific and will use again
Absolutely love them. Andrew is the best. We’ve been using them for years and I’m blow away how good it looks afterward every time.
Great job and communication. We are a long time customer and very pleased with Nick’s service .
They did a wonderful job and were extremely professional. Will definitely use them again
Excellent service, we are repeat customers for a reason!
Courteous and thorough!
Was very happy with the young man who came to do the job! He did a very good job! The carpets look great! Thank you!
Andrew did a great job. Very conscientious. We will be be loyal customers.
We used Pacific Steam to clean my brother's house. Andrew was great! He was very nice, arrived on time, and really took his time to clean some of the more soiled areas of the carpet. We will be using them in our own home as well.
They did an excellent job and they were super friendly! We will definitely use them again!
Great service! Fast, friendly, professional and reasonable!
They did a good job, and were professional and friendly. The stains were gone, and I really appreciated their responsiveness and that they use very eco-friendly cleaners. I'd definitely use them again.
Stains remain on sectional and ottoman in den. Shadows on sectional in living room. Poor quality work—I will not use them again. I prefer Stanley Steemer’s work.
I love this company. They are so professional and courteous. We have used them at our home and at our business office and they always do a great job no matter the setting.
They did a fantastic job! Our carpet is relatively new, it almost looks better than when it was installed. And the sectional they cleaned for us looks incredible. We would highly recommend Pacific Steam Carpet Cleaning to anyone looking to have their carpet or upholstery cleaned. They are friendly, professional, and good at what they do!
Will certainly call again. Thorough, professional, and timely. All good.
Andrew did a phenomenal job! The whole process was seamless. Easy booking, on time for appointment. They verified the day before and when technician was on his way. Most importantly, this service was significantly better than carpet cleaning we've had in the past. We have Berber carpet that is easy to snag; he was…
Super responsive and professional- did a great job again on all of our carpets and area rugs. We are now regular customers and would highly recommend Pacific Steam.
Very responsive, excellent work and reasonable cost.
The work was thorough and timely. Andrew and Ethan were great!
Andrew did a fantastic job cleaning my oversized sectional! And I can’t wait for him to clean our carpets next month! Great service and friendliness is what you can expect!
Fast and got a very dirty doggie mess cleaned up!
Andrew did an ecellent job on my well-worn RV carpet. He spent at least five times the time that Stanley Steamer spent onit in the past, and did a much better job. Thanks, Andrew!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 118 | $170–$365 |
| Pet stain & odor removal | 51 | $214–$448 |
| Upholstery cleaning | 38 | $196–$371 |
| Area rug cleaning | 32 | $164–$440 |
| Carpet steam cleaning | 31 | $176–$403 |
