Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Packerland Home Improvement logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty95−0.5Momentum penalty79−2.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Packerland Home Improvement

Kaukauna, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 8 screening installation services · 4.8★ from 141 Google reviews

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Report card

Percentile vs other screening installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Packerland Home Improvement is better than 75% of screening installation services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Packerland Home Improvement is better than 72% of screening installation services.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Packerland Home Improvement is better than 95% of screening installation services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Packerland Home Improvement is better than 100% of screening installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Packerland Home Improvement is better than 79% of screening installation services.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Packerland Home Improvement is better than 96% of screening installation services.A
96

Reviews for your job

Customers hired Packerland Home Improvement for 8 kinds of job.

Packerland Home Improvement for sliding glass door installation & replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Sliding glass door installation & replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4

All 4 Google reviews tagged “Sliding glass door installation & replacement”

MatthewLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Patio door replacement was done on time and looks great.

Sliding glass door installation & replacement+ Punctuality+ Quality+ Professionalism
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very particular customer. To start with, Jeff was our salesman. He explained things very well. He was not pushy. There were no gimmicky sale tricks or high pressure tactics. The crew was also very courteous and answered any questions I had as they did the install. The interior cove molding stops they installed…

General window replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
Adeline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Packerland Home Improvement is a wonderful company to work with for replacing windows and doors. They were professional, upfront about everything, and they cared that we were pleased with our purchase. The windows and the sliding door are beautiful and high-quality.

General window replacementSliding glass door installation & replacement+ Quality+ Professionalism
Margaret3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am sorry pleased with Packerland Home Improvement. Jeff Murphy provided me with valuable information when choosing to purchased windows and a patio door for my house. Jeff also stopped by on the day of installation to see that all was going well and touch base with me. I definitely appreciated that. As for the…

Sliding glass door installation & replacementWindow installation+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Window installation41—
General door installation26—
General window replacement4—
Sliding glass door installation & replacement4—
Double pane window installation & replacement2—
Vinyl window installation & replacement2—
Storm door installation & replacement2—
Window repair2—

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