Experts Reviews · Company report
Packerland Home Improvement logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty95−0.5Momentum penalty79−2.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Packerland Home Improvement

Kaukauna, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 8 screening installation services · 4.8★ from 141 Google reviews

Report card

Percentile vs other screening installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Packerland Home Improvement is better than 75% of screening installation services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Packerland Home Improvement is better than 72% of screening installation services.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Packerland Home Improvement is better than 95% of screening installation services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Packerland Home Improvement is better than 100% of screening installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Packerland Home Improvement is better than 79% of screening installation services.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Packerland Home Improvement is better than 96% of screening installation services.A
96

Reviews for your job

Customers hired Packerland Home Improvement for 8 kinds of job.

Packerland Home Improvement for window installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Window installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Window installation”

Nikki8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We had a great experience with Packerland Home Improvement! They installed two new doors with storm doors, along with two windows, and we couldn’t be happier with the process. Josh and Evan were great to work with—professional, efficient, and thorough. They communicated well throughout the entire process, kept us…

Great priceGeneral door installationWindow installation
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Packerland replaced all of our windows. They arrived on schedule, were completely professional and left the space cleaner than when they arrived. It’s an old building so nothing was quite square and the new windows that they installed fit perfectly and look beautiful.

Great priceWindow installation
Lyle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very knowledgeable, efficient, clean, prompt and accomodating. Jerry, Craig and Joel are a Great Team. They are very focused, friendly and thorough from start to finish. Very satisfied with the new windows and door !

Reasonable priceGeneral door installationWindow installation
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The sales person who came to the house was very helpful in determining what we should install. The installers were courteous and got the job done quickly. The windows look great!

Reasonable priceWindow installation
RobinLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wanted to relate how wonderful our window replacement went. The windows themselves are beautiful and they make our house more attractive inside and out. The installers did an outstanding job and went over and above our expectations!! So glad we went to Packerland Home Improvement!!

Great priceWindow installation
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional in sales and installation of our new windows. Great communication, installation crew was on time and cleaned up afterwards. Love our new windows!! Highly recommend!

Window installation
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

The three man crew were only here for a half day installing 7 windows. They did a wonderful job installing and cleaning up after themselves. Very detailed workers. The owner himself on the job site installing windows. He showed me a defective window that one of his workers noticed while cleaning them. (Between the…

Reasonable priceWindow installation
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We just completed phase 3 of window replacement with Packerland. They are top-notch from beginning to end. Jeff (sales/estimator) was very helpful in walking us through the options. Josh and the installation crew were on time, efficient, careful, and cleaned up everything afterwards. Customer service is…

Reasonable priceGeneral door installationWindow installation
Kaye6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our experience with Packerland truly exceeded our expectations from start to finish. Jeff, our salesperson, was incredibly knowledgeable and well-prepared when he came to our home. He offered thoughtful ideas and considerations that we hadn’t even thought of, which made us feel confident we were making the right…

Great priceGeneral door installationWindow installation
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had Packerland replace our kitchen/bathroom/ patio door and I can’t say enough how happy Iam with them. The guys did a great job and they look so beautiful so pleased we went with them.

Great priceGeneral door installationWindow installation
paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I love my new windows and door. The installers were on time. They were very professional and knowledgeable about my install. They also moved my furniture back to its spot in my living room. I would recommend Packerland Home Improvement.

Great priceGeneral door installationWindow installation
JustinLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Awesome crew Jerry had. They replaced 5 windows and our patio door. Couldn't be more pleased. They willl be back next year to do or bay window. I highly recommendthem if you have window or patio door needs!

Reasonable priceGeneral door installationWindow installation
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This is the second installation Packerland has done for us and it has been absolutely wonderful to work with them. The installers were fantastic and if I have a need in the future, I would love to have them back.

Reasonable priceWindow installation
Tyler1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jeff and his team were great to work with. Everything was so simple and instillation was very quick! 10/10 would recommend Packerland!

Window installation
Holly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Windows were installed quickly and efficiently - the installers were very professional. Great customer service. We got a good deal on the windows in terms of price as well. Highly recommend.

Great priceWindow installation
DonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent communication, simple and direct to my specific needs, polite and professional! We would definitely use Packerland again and recommend them to others

Window installation
john2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jerry and Son recently installed two big windows at our house. Excellent workmanship, polite and neat. We'd recommend PHI for your window needs!

Window installation
Allie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Everything from start to finish was phenomenal. Jerry was not pushy to try to get the sale, he offered great recommendations including cost saving ones, and he had great communication all along the way. During install, the crew cared for our home like it was their own. I felt truly taken care of throughout the…

Casement window installation & replacementGeneral door installationDouble pane window installation & replacement+ Responsiveness+ Punctuality+ Quality
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My wife and I replaced our windows with Packerland Home Improvement a few months ago, and we'll never go anywhere else! Great service and the installation was impressively fast. The windows are amazing too!

Window installation+ Responsiveness+ Punctuality+ Quality
ToddLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jerry and his team were wonderful to work with. From the initial consult to the window install, 5 stars all around, a world class experience. Our new windows and doors are beautiful, thank you Packerland!👍🏻👍🏻

General door installationWindow installation+ Responsiveness+ Punctuality+ Quality
Jan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Wood used for our windows matched our woodwork perfectly. The crew were very professional and were like a very will oiled machine knowing exactly what to be done and when. They were efficient and very neat cleaning after each window installation.

Window installation+ Punctuality+ Quality+ Professionalism
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hands down Packerland is the is the best by far. Friendly, knowledgeable, cleanliness and their price makes them a great company to use.

Window installation
DougLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend Packerland. Sales information was helpful and informative-with NO pressure from Jeff. Josh and the installation team were super experienced, hard-working, precise, and very easy to work with. They replaced 15 windows in our old sometimes not level farmhouse. They also expanded one window opening…

General door installationWindow installation+ Responsiveness+ Punctuality+ Quality
Leah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had our 30 year old windows replaced by Packerland Home Improvement. The whole process was easy and professional, including the in home consultation, ordering, and installation. Installation was quicker than we expected, smooth, and properly cleaned up. Our new windows look great.

Window installation+ Responsiveness+ Punctuality+ Quality
Kristen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I had two service doors installed in my garage!! I also had all my house windows and door done. Very polite and professional!! They did an awesome job and cleaned up the area when they where done!! Love this company as I have had a lot of other work done by them and would highly recommend!! Great company to…

General door installationWindow installation
AnnLocal Guide · 399 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ordered the end of March and installed within the estimated window for delivery. We went with the ProVia windows and they are beautiful! I personally like the clear view screens - not even noticeable, until you're up close to the window. We decided on Packerland Home Improvement for our window replacement, after 4…

Window installation+ Punctuality+ Quality+ Professionalism
Sally6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have purchased windows from Packerland Home Improvement on two separate occasions five years apart. Both times they were excellent. The quality of the windows and installation is excellent. The team at Packerland is very efficient and professional. I would highly recommend them.

General window replacementWindow installation+ Responsiveness+ Punctuality+ Quality
Dan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the second time we have purchased and installed widows and doors from Packerland. We are returning customers. They are the best in Sales, service, and friendly. Installation was exceptional. We would never consider going anywhere else. Price was reasonable. You get what you pay for!

General door installationStorm door installation & replacementWindow installation+ Responsiveness+ Punctuality+ Quality
Margaret3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am sorry pleased with Packerland Home Improvement. Jeff Murphy provided me with valuable information when choosing to purchased windows and a patio door for my house. Jeff also stopped by on the day of installation to see that all was going well and touch base with me. I definitely appreciated that. As for the…

Sliding glass door installation & replacementWindow installation+ Quality+ Professionalism+ Value
Lori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone from the company was a pleasure to work with. Had an issue with one of the windows and it was replaced no questions asked. Would highly recommend.

Window installation+ Responsiveness+ Punctuality+ Quality
Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great product, great sales and great communication. On time work crew completed install in less then a day and did a stellar job. Highly recommend!

Window installation+ Responsiveness+ Punctuality+ Quality
AnnLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Packerland provided a wonderful experience from sales call to installation. Initial meeting was informative, no pressure and an honest price up front. No haggling or "checking with my manager " to get the quote that should be given the first time. Installation was flawless and mess free. Warranty provided is…

General door installationWindow installation+ Responsiveness+ Punctuality+ Quality
Wade10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Packerland recently completed whole house window and patio door replacement for us. Couldn’t be happier with the end result. The entire process, from initial sales meeting, follow up, removal and installation went smoothly. The installers were super courteous and left our home spotlessly clean. I would highly…

General door installationWindow installation+ Responsiveness+ Punctuality+ Quality
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you Jerry and Packerland Home Improvement for another great job completed. This is the second time we have had Packerland Home Improvement replace a window. Their windows are high quality and energy efficient. They match everything so well that you would not know they are replacements. The installers are…

Window installation+ Responsiveness+ Punctuality+ Quality
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend Packerland for your home improvement projects.

Window installation+ Responsiveness+ Punctuality+ Quality
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very happy with my experience with this company. Would highly recommend for anyone looking for door/window replacement.

General door installationWindow installation+ Responsiveness+ Punctuality+ Quality
Kitty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used them in the past for window replacement for all but one window which was not very old. It was time to replace that window with the remodeling of the room. I called Packerland Home Improvement because of our past history with them. Just as pleased as the first time.

Window installation+ Quality+ Professionalism
Nicki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Packerland replaced 2 large windows for us. Extremely happy with how they turned out. Excellent finishing work to make they look like they were always a part of the house. Service was great as well, moved up install timing because windows arrived early.

Window installationWindow repair+ Professionalism+ Value
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very happy with the widows and siding that were replaced. Our sales rep, Matt, was very professional. He took the time to explain the products and stopped in to check on the installation to make sure we were satisfied. Jerry and his crew were efficient, courteous and did a great job cleaning up both inside and…

Window installation+ Responsiveness+ Punctuality+ Quality
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was so pleased at the service, installation and the Pro Via replacement windows. The installers were on time and finished on time and as Jerry said I never knew they were there except for the wonderful new windows. I have neve experienced such attention and service. I said good bye to my 65 year old windows and hello to my gorgeous new windows.

Window installation+ Responsiveness+ Punctuality+ Professionalism
barryLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General door installationVinyl window installation & replacementWindow frame repair & replacement+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

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