Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Paintworks & Decorating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty91−0.9Momentum penalty64−3.6Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Paintworks & Decorating

New York, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 30 wallpaper removal services · 4.9★ from 223 Google reviews

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Report card

Percentile vs other wallpaper removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paintworks & Decorating is better than 81% of wallpaper removal services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paintworks & Decorating is better than 74% of wallpaper removal services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Paintworks & Decorating is better than 91% of wallpaper removal services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Paintworks & Decorating is better than 100% of wallpaper removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paintworks & Decorating is better than 64% of wallpaper removal services.B
64
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Paintworks & Decorating is better than 85% of wallpaper removal services.A
85

Reviews for your job

Customers hired Paintworks & Decorating for 8 kinds of job.

Paintworks & Decorating for water damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13

All 12 Google reviews tagged “Water damage repair”

Angela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Luis did an outstanding job!

Interior paintingWater damage repair+ Responsiveness+ Punctuality+ Quality
CherylLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good work at a reasonable cost, and they did a thorough clean-up afterward.

Drywall paintingInterior paintingDoor painting+ Responsiveness+ Punctuality+ Quality
Donna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

UPDATE: We went back to Paintworks for additional work. They did a BEAUTIFUL job on my cabinets and my kitchen walls! It was the same experience: on time, professional and focused on making us happy. It was just great! Prior feedback: The team was on time, responsive, respectful and skilled. Whenever we had…

Interior paintingDoor paintingWater damage repair+ Responsiveness+ Punctuality+ Quality
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick, professional and easy to deal with. Very good value. User friendly. You won’t be disappointed. I’ve used them multiple times.

Interior paintingDoor paintingDrywall repair+ Responsiveness+ Punctuality+ Quality
Maher7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great guys. Their number is saved on my contacts after they did a great, clean work

Exterior paintingWater damage repair+ Responsiveness+ Punctuality+ Quality
Sumi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful staff and good attention to detail and responsive! We really appreciated their work!

Interior paintingDoor paintingDrywall repair+ Responsiveness+ Punctuality+ Quality
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

paintworks & decorating has become my "go to" whenever I need interior restoration work. I had just had them in 9 months ago for an apartment I manage... skim coat and painting. During the storms we've been having, the roof of the building was damaged and there were leaks in the apartment. The walls & ceiling…

Interior paintingDrywall repairWater damage repair+ Responsiveness+ Punctuality+ Quality
Ellen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We are always pleased with the work that Paintworks and Decorating has done for our home. They are easy to deal with and always do a top notch job. The workers are always, skilled and polite and show up on time. They are Covid safe in their practice.

Interior paintingDrywall repairWater damage repair+ Responsiveness+ Punctuality+ Quality
Tyler2 weeks ago★★★★★

Rating only, no written review.

Great priceWater damage repairDrywall paintingDrywall installation & repair
Natalie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Drywall paintingExterior paintingInterior painting+ Responsiveness+ Punctuality+ Quality
Gilmar8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Exterior paintingCabinet paintingWater damage repair+ Responsiveness+ Quality+ Professionalism
Don3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Interior paintingDoor paintingDrywall repair+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 5%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior painting91—
Door painting34—
Drywall repair30—
Cabinet painting18—
Drywall painting14—
Water damage repair12—
Exterior painting8—
Drywall installation & repair5—

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