Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Pal's Carpet Cleaning LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Pal's Carpet Cleaning LLC

Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 210 Google reviews

📞 Call (951) 498-1629Request a call backWebsite ↗

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pal's Carpet Cleaning LLC is better than 97% of carpet cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pal's Carpet Cleaning LLC is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pal's Carpet Cleaning LLC is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pal's Carpet Cleaning LLC is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pal's Carpet Cleaning LLC is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pal's Carpet Cleaning LLC is better than 60% of carpet cleaning.B
60

Reviews for your job

Customers hired Pal's Carpet Cleaning LLC for 6 kinds of job.

Pal's Carpet Cleaning LLC for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$50–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 180
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 70 Google reviews tagged “General carpet cleaning” · showing 20

KimLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

George was punctual and professional! He cleaned my sofas and carpet thoroughly. His expertise is apparent!

Upholstery cleaningGeneral carpet cleaning
MaxLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had my carpet cleaning this morning Jorge was very professional, He did an amazing job removing all the stains in my room. Highly recommend this carpet cleaning company.

Paid $50–100General carpet cleaning
Derick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sandra and George are excellent!!! They came on a Sunday and our carpeting looks fantastic! Efficient and super confident and informative. And reasonable prices!

Paid $50–100Reasonable priceGeneral carpet cleaningPet stain & odor removal
Mireya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Came the following day to clean my carpet. Done quickly and reasonably priced.

Paid $200–250Reasonable priceGeneral carpet cleaning
Hazel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can’t recommend Jorge enough! I found him years ago, and ever since then he’s been my go-to for upholstery and carpet cleaning. I’ve continued using his services everywhere from the Inland Empire all the way back to Los Angeles because his work is consistently outstanding. Jorge is reliable, professional,…

Paid $100–150Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
LLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I called Pal’s Carpet Cleaning, and they were able to come out the very same day to clean my area rugs and shampoo my sofa before we had visitors coming over. It was a last-minute request, and they promptly fit me in! They were on-time, professional, and very efficient. The carpets and sofa dried quickly,…

Paid $250–300Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Once in a while, the planets align and you have an opportunity to meet people like George and Sandra; a husband and wife team who also work together in the carpet cleaning trade. They compliment one another and hardly skip a beat while they banter upon a plethora of subjects while working diligently; explaining…

Paid $150–200Reasonable priceGeneral carpet cleaningMattress cleaning
Tie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

George was absolutely AMAZING! He was very professional, kind, respectful communicative, on time & he did a great job! I am so appreciative & will absolutely use his services again!

Paid $50–100Great priceGeneral carpet cleaning
Johana12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Amazing service! Was quick and thorough. I will definitely be referring and using again Pal’s carpet cleaning services ⭐️⭐️⭐️⭐️⭐️

Great priceGeneral carpet cleaningPet stain & odor removal
Valerie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

George did an amazing job on my carpet. He was professional as well as personable. I highly recommend this business.You won't be disappointed!

Great priceGeneral carpet cleaning
Ellen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kind of emergency cleaning and they came very quickly. Did afantastic job and quickly. Really NICE people!

Not sureGeneral carpet cleaning
Britney4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Pal’s did such an incredible job on my carpet and couch. My carpet dried quick and my couch looks and feels brand new! Timely and efficient, very polite and courteous, very reasonably priced compared to other companies. Will definitely be a regular customer now!!

Paid $200–250Great priceUpholstery cleaningGeneral carpet cleaning
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Pals carpet cleaning was amazing my carpets were in pretty bad shape I didn't have very high expectations as to how clean they would be they look amazing George and his wife were fabulous fast efficient friendly very down to earth I would highly recommend these folks if you need your carpets and or upholstery…

Great priceGeneral carpet cleaning
sheryl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

George was on time, gave a good price, and Im very happy w his service. Did I mention hes a gentleman and was very pleasant also! I will using PALS service again!

General carpet cleaning
Liz8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

George was very quick and efficient, leaving our carpets looking brand new! I was worried about some deep stains in the carpet but he got them out no problem. I would definitely recommend his service, you won’t regret it!

General carpet cleaningPet stain & odor removalArea rug cleaning
Raihana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I got my carpets cleaned today by Pal’s Carpet cleaning. They were professional, quick, and did an amazing job. My floors are 85% dry only after 1hr of the service. I would 100% recommend this company for your cleaning.

Paid $100–150Great priceGeneral carpet cleaning
Vanessa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Pal’s Carpet Cleaning did an incredible job! My carpets were looking pretty rough, but they managed to bring them back to life. They were professional, efficient, and very thorough with the deep cleaning. I’m so happy with how fresh everything looks and feels now!! Thank you guys 🙏🏼⭐️

Paid $200–250Great priceGeneral carpet cleaning
suzy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This family owned business is the BEST!!!!! Fast & reliable!!!

General carpet cleaning
IbeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were on time, friendly and professional.

Paid $100–150Reasonable priceGeneral carpet cleaning
MaraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Professional, on time, did a great job cleaning spots that my dogs left. Super friendly and easy to work with. Highly recommend.

Paid $100–150Reasonable priceGeneral carpet cleaningPet stain & odor removal

Show more general carpet cleaning reviews (50 more) →

Price

$189-32% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 49%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning70$170–$340
Upholstery cleaning38$189–$377
Pet stain & odor removal29$153–$366
Area rug cleaning21$176–$453
Carpet steam cleaning7$170–$371
Mattress cleaning3—

Compare with

A1 Pro Cleaning - Carpet & Upholstery Cleaning logoA1 Pro Cleaning - Carpet & Upholstery CleaningExperts Score 100Long Beach · 5.00★Chem-Dry of Huntington Beach logoChem-Dry of Huntington BeachExperts Score 98Long Beach · 4.97★Rug'it Cleaning & Replacement logoRug'it Cleaning & ReplacementExperts Score 98Long Beach · 4.98★