Experts Reviews · Company report
Pal's Carpet Cleaning LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Pal's Carpet Cleaning LLC

Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 210 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pal's Carpet Cleaning LLC is better than 97% of carpet cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pal's Carpet Cleaning LLC is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pal's Carpet Cleaning LLC is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pal's Carpet Cleaning LLC is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pal's Carpet Cleaning LLC is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pal's Carpet Cleaning LLC is better than 60% of carpet cleaning.B
60

Reviews for your job

Customers hired Pal's Carpet Cleaning LLC for 6 kinds of job.

Pal's Carpet Cleaning LLC for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$50–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 180
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 70 Google reviews tagged “General carpet cleaning” · showing 40

KimLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

George was punctual and professional! He cleaned my sofas and carpet thoroughly. His expertise is apparent!

Upholstery cleaningGeneral carpet cleaning
MaxLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had my carpet cleaning this morning Jorge was very professional, He did an amazing job removing all the stains in my room. Highly recommend this carpet cleaning company.

Paid $50–100General carpet cleaning
Derick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sandra and George are excellent!!! They came on a Sunday and our carpeting looks fantastic! Efficient and super confident and informative. And reasonable prices!

Paid $50–100Reasonable priceGeneral carpet cleaningPet stain & odor removal
Mireya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Came the following day to clean my carpet. Done quickly and reasonably priced.

Paid $200–250Reasonable priceGeneral carpet cleaning
Hazel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can’t recommend Jorge enough! I found him years ago, and ever since then he’s been my go-to for upholstery and carpet cleaning. I’ve continued using his services everywhere from the Inland Empire all the way back to Los Angeles because his work is consistently outstanding. Jorge is reliable, professional,…

Paid $100–150Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
LLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I called Pal’s Carpet Cleaning, and they were able to come out the very same day to clean my area rugs and shampoo my sofa before we had visitors coming over. It was a last-minute request, and they promptly fit me in! They were on-time, professional, and very efficient. The carpets and sofa dried quickly,…

Paid $250–300Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Once in a while, the planets align and you have an opportunity to meet people like George and Sandra; a husband and wife team who also work together in the carpet cleaning trade. They compliment one another and hardly skip a beat while they banter upon a plethora of subjects while working diligently; explaining…

Paid $150–200Reasonable priceGeneral carpet cleaningMattress cleaning
Tie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

George was absolutely AMAZING! He was very professional, kind, respectful communicative, on time & he did a great job! I am so appreciative & will absolutely use his services again!

Paid $50–100Great priceGeneral carpet cleaning
Johana12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Amazing service! Was quick and thorough. I will definitely be referring and using again Pal’s carpet cleaning services ⭐️⭐️⭐️⭐️⭐️

Great priceGeneral carpet cleaningPet stain & odor removal
Valerie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

George did an amazing job on my carpet. He was professional as well as personable. I highly recommend this business.You won't be disappointed!

Great priceGeneral carpet cleaning
Ellen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kind of emergency cleaning and they came very quickly. Did afantastic job and quickly. Really NICE people!

Not sureGeneral carpet cleaning
Britney4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Pal’s did such an incredible job on my carpet and couch. My carpet dried quick and my couch looks and feels brand new! Timely and efficient, very polite and courteous, very reasonably priced compared to other companies. Will definitely be a regular customer now!!

Paid $200–250Great priceUpholstery cleaningGeneral carpet cleaning
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Pals carpet cleaning was amazing my carpets were in pretty bad shape I didn't have very high expectations as to how clean they would be they look amazing George and his wife were fabulous fast efficient friendly very down to earth I would highly recommend these folks if you need your carpets and or upholstery…

Great priceGeneral carpet cleaning
sheryl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

George was on time, gave a good price, and Im very happy w his service. Did I mention hes a gentleman and was very pleasant also! I will using PALS service again!

General carpet cleaning
Liz8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

George was very quick and efficient, leaving our carpets looking brand new! I was worried about some deep stains in the carpet but he got them out no problem. I would definitely recommend his service, you won’t regret it!

General carpet cleaningPet stain & odor removalArea rug cleaning
Raihana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I got my carpets cleaned today by Pal’s Carpet cleaning. They were professional, quick, and did an amazing job. My floors are 85% dry only after 1hr of the service. I would 100% recommend this company for your cleaning.

Paid $100–150Great priceGeneral carpet cleaning
Vanessa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Pal’s Carpet Cleaning did an incredible job! My carpets were looking pretty rough, but they managed to bring them back to life. They were professional, efficient, and very thorough with the deep cleaning. I’m so happy with how fresh everything looks and feels now!! Thank you guys 🙏🏼⭐️

Paid $200–250Great priceGeneral carpet cleaning
suzy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This family owned business is the BEST!!!!! Fast & reliable!!!

General carpet cleaning
IbeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were on time, friendly and professional.

Paid $100–150Reasonable priceGeneral carpet cleaning
MaraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Professional, on time, did a great job cleaning spots that my dogs left. Super friendly and easy to work with. Highly recommend.

Paid $100–150Reasonable priceGeneral carpet cleaningPet stain & odor removal
May6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Awesome services. Professional, timely, clean. Availability was key and well worth the services. Thank you both for a job well done

Paid $350–400Great priceUpholstery cleaningGeneral carpet cleaningService not listed
CynthiaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They are the BEST.... Arrived on time, very professional, carpets look FANTASTIC.

Paid $350–400Great priceGeneral carpet cleaning
gale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

PALS provided exceptional carpet cleaning for my office and my home. They are easy to work with, prompt, and professional. I will be calling them again in the future.

Paid $350–400Great priceGeneral carpet cleaningPet stain & odor removal
MatthewLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Super professional and efficient. I was impressed with how efficient they were simply by the phone call which is why I chose their service. Fair pricing and super accommodating.

Paid $250–300Reasonable priceGeneral carpet cleaning
Leah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jorge was friendly, on time, communicative, and wicked good at his job! 10/10!

Paid $150–200General carpet cleaningMattress cleaning
GailLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The operators were very prompt, courteous and most of all knew what they were doing. Carpet is clean, smells good and all spots are gone!!! Great job George! Thank you... see you in 8 months...

Paid $250–300Great priceGeneral carpet cleaning
Suzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service! Husband and wife team. They responded immediately to my phone call, and came the next day. Their service was quick and efficient. They were both so friendly and personable to work with. My carpets came out great! I have very old carpets and they look like new! I am a very satisfied customer.

Paid $100–150Reasonable priceGeneral carpet cleaning
christinaLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Carpets came out beautiful! They look like new. Very print and professional service. I called them to clean the carpets in my father's home and they were able to come out same day. Definitely will be using their company again.

Paid $150–200Great priceGeneral carpet cleaning
VelindaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very impressed with the professionalism of this company. They did a very nice job cleaning our carpets. I would use and recommend this company over and over again- impressive job at a very fair price!!!! Good people.

Paid $50–100Reasonable priceGeneral carpet cleaning
Marlene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service! On time! Professional and respectful!

Reasonable priceUpholstery cleaningGeneral carpet cleaning
FRANCISCO5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pal’s Carpet did an outstanding job! Their communication and availability were excellent from start to finish. They arrived right on time, completed the work quickly, and left the carpet looking absolutely impeccable. I was impressed with both their professionalism and efficiency. I would highly recommend them to…

Paid $500+Reasonable priceGeneral carpet cleaning
Erika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Husband and wife team. Friendly, efficient, straight forward, easy communication, on time, great service.

Paid $150–200Reasonable priceGeneral carpet cleaning
HeatherLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What is there not to say about Pal’s carpet cleaning?? They are amazing. They communicate, show up early, complete early and do a stellar job! I refer them to all of my friends, family, and clients. They finished another great job for me today. I highly recommend!!

Paid $500+Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
DeniceLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pal’s has been amazing! They are able to get tough stains out of the carpets in apartments. We are saving the company, and the former tenants, so much more money! The carpets look amazing! Pal’s is on time, professional, and they respond so fast! It is so nice to know that I can send them a message about a job and…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lamaya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

10/10 would use carpet cleaning services again, Jorge was super kind and patient. Also services were super affordable.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Traci1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed my carpets cleaned ASAP before an out of town guest arrived, and they fit me in on a Sunday! Showed up on time and did a wonderful job!! I highly recommend them!!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Debra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was amazed how clean one of the carpets got. I kind of thought it was a list cause but lo and behold it looked fabulous when it was completed. Thank you for a great experience with your company.

General carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Jolynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jorge did an excellent job with my dirty carpets. He also spent additional time to fix some deeply set stains from dog issues. I definitely recommend Pal's Carpet Cleaning!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Nia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

George did a great job cleaning my carpet that had several stains from pet urine and high traffic. He was timely, fast and efficient. I would highly recommend his services.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Rita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very responsive - did a fantastic job. Extremely professional. Highly recommended and would definitely use again.

General carpet cleaning+ Quality

Show more general carpet cleaning reviews (30 more) →

Price

$189-32% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 49%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning70$170–$340
Upholstery cleaning38$189–$377
Pet stain & odor removal29$153–$366
Area rug cleaning21$176–$453
Carpet steam cleaning7$170–$371
Mattress cleaning3—

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