Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Palmetto Exterminators logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%62+4.4Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Palmetto Exterminators

Greer, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 1,380 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Palmetto Exterminators is better than 92% of bed bug exterminators.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Palmetto Exterminators is better than 92% of bed bug exterminators.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Palmetto Exterminators is better than 93% of bed bug exterminators.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Palmetto Exterminators is better than 96% of bed bug exterminators.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Palmetto Exterminators is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Palmetto Exterminators is better than 62% of bed bug exterminators.B
62

Reviews for your job

Customers hired Palmetto Exterminators for 8 kinds of job.

Palmetto Exterminators for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$194
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Ant extermination” · showing 20

SebastiánLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great service, every time. And Daryl is always helpful and dedicated. 100% recommended

Great priceTermite inspectionBug & insect exterminationAnt extermination
PatriciaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

We have been so pleased with Palmetto Exterminators! We moved here in 2013 and they are fantastic! We don't have to think about anything. They take care of everything! Highly recommend them.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Billy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Onserved his attention to detail and was informative when asked questions. Very courteous.

Paid $140–160Not sureHornet & wasp exterminationGeneral pest inspectionMosquito extermination
Rose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

He was courteous and on time. He asked if I had any questions / comments before he got started. He addressed everything we discussed. Wouldn’t hesitate to recommend him.

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Dianna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is the second time Ryan has come to my home for my quarterly preventive pest control services since I moved here to SC. He is very knowledgeable, professional, and thorough. He also spent extra time today helping to address an issue with pests in my attic. Ryan was very helpful and kind; patiently answering…

Paid $80–100Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Jennifer15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Efficient service, professional, kind, and knowledgeable

Paid $100–120Great priceAnt extermination
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very friendly and knowledgeable person

Paid $80–100Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
J.Local Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

John was diligent and thorough.

Paid $120–140Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
MaryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great company to work with! The staff who answers the phones are very friendly and accommodating. The technician who came to my house was right on time and extremely professional and courteous.

Ant extermination+ Punctuality+ Professionalism
JLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We have been so impressed with this company! Jonathan has come out several times now and is so pleasant and goes the extra mile!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Professionalism+ Value
Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My husband was at home. He said that he came inside. Then he went outside. He wasn't here long. As far as we know..everything was completed that we wanted.

Paid $100–120Great priceAnt extermination
KATHY5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This technician is always on time, very professional and extremely pleasant to talk to and work with.

Ant exterminationCockroach exterminationFlea & mite extermination+ Professionalism
Oksana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service! John was very professional, friendly, and did a great job spraying my House

Paid $100–120Reasonable priceAnt extermination
Cathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Showed up on time. Prompt.

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionAnt extermination
Eleanor9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Austen the service representative was very courteous and respectful. He is very knowledgeable about the treatment my home and yard requires. He also had recommendations for future treatments. Thank You!

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Sue5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The gentleman was very thorough and took a lot of time inside and out. Said to call in a week if they aren’t gone. I was very impressed with him!

Paid $80–100Great priceAnt extermination+ Responsiveness+ Punctuality+ Quality
DeniseLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Daryl is always attentive to customer needs and ensures our issues are addressed.

Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Henry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional and thorough.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
Dave5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Austin was very professional and did a great job. Work was completed with no issues, distractions and as stated in the work order.

Paid $100–120Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
JULIUS9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Austin is great. He is very friendly and knowledgeable. He informs you of exactly what he is doing during the visit. Awesome guy!

Paid $60–80Reasonable priceGeneral pest inspectionAnt extermination

Show more ant extermination reviews (36 more) →

Price

$93-10% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 70%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection280$68–$116
Termite inspection143$133–$282
Bug & insect extermination141$71–$126
Spider extermination88$79–$141
Hornet & wasp extermination86$83–$246
Cockroach extermination63$88–$282
Home inspection63$68–$146
Ant extermination56$63–$194

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