Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
Palmetto Exterminators logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%62+4.4Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Palmetto Exterminators

Greer, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 1,380 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Palmetto Exterminators is better than 92% of bed bug exterminators.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Palmetto Exterminators is better than 92% of bed bug exterminators.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Palmetto Exterminators is better than 93% of bed bug exterminators.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Palmetto Exterminators is better than 96% of bed bug exterminators.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Palmetto Exterminators is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Palmetto Exterminators is better than 62% of bed bug exterminators.B
62

Reviews for your job

Customers hired Palmetto Exterminators for 8 kinds of job.

Palmetto Exterminators for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.142
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 142 Google reviews tagged “Bug & insect extermination” · showing 20

ToddLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

James was very helpful and took time to listen to my concerns and talk to me about what to expect with current weather conditions and season changes. He's always very friendly and takes care of things quickly!

General pest inspectionCockroach exterminationBug & insect extermination
SebastiánLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great service, every time. And Daryl is always helpful and dedicated. 100% recommended

Great priceTermite inspectionBug & insect exterminationAnt extermination
PatriciaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

We have been so pleased with Palmetto Exterminators! We moved here in 2013 and they are fantastic! We don't have to think about anything. They take care of everything! Highly recommend them.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Laura10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

On time and friendly, thorough service. All good!

Reasonable priceHornet & wasp exterminationBug & insect extermination
Rod7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Comprehensive and professional

General pest inspectionBug & insect extermination
Billy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Onserved his attention to detail and was informative when asked questions. Very courteous.

Paid $140–160Not sureHornet & wasp exterminationGeneral pest inspectionMosquito extermination
Karina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Bradley is super nice and helpful. Always professional, on time and fast. We never have issues with pests!

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
Rose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

He was courteous and on time. He asked if I had any questions / comments before he got started. He addressed everything we discussed. Wouldn’t hesitate to recommend him.

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
MichaelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Prompt, professional and thorough.

Reasonable priceBug & insect extermination
Iran5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

He was very friendly and professional.

Paid $100–120Great priceBug & insect extermination
AnnaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Kareem serviced our home today. He did a great job! Second time Bradley has been to our home. Still super thorough, friendly, & informative. He even stops to pet my dog & say goodbye. lol Definitely above and beyond the service!

Bug & insect extermination
stacey13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Kareem was very professional, proficient, thorough and explained everything in detail. He also did research on a particular bug and got an answer.

Paid $80–100Great priceSpider exterminationBug & insect extermination
CLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very knowledgeable, professional, and polite.

Paid $80–100Great priceGeneral pest inspectionBug & insect extermination
Les8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dakota came to the door and made sure I was OK with his being on the property to treat. He was very courteous. I was pleased that he sprayed for spiders and some spider web removal.

Paid $120–140Reasonable priceSpider exterminationBug & insect extermination
Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John does an amazing job in knocking down all the spider webs when they do my quarterly pest treatment! He is an asset to his company.

Paid $80–100Great priceBug & insect extermination
Ann5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Appreciate Palmetto Exterminators and especially Tony’s commitment to excellent service.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brad got more than a dozen wasp nests taken down, and treated the crawl space for insects. He sprayed the entry points/garage door as well. Very professional and courteous.

Paid $120–140Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Dianna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is the second time Ryan has come to my home for my quarterly preventive pest control services since I moved here to SC. He is very knowledgeable, professional, and thorough. He also spent extra time today helping to address an issue with pests in my attic. Ryan was very helpful and kind; patiently answering…

Paid $80–100Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

John was very friendly and professional

Paid $60–80Reasonable priceBug & insect extermination
Joel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always friendly, professional, effective and timely.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection

Show more bug & insect extermination reviews (122 more) →

Price

$93-10% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 70%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection280$68–$116
Termite inspection143$133–$282
Bug & insect extermination141$71–$126
Spider extermination88$79–$141
Hornet & wasp extermination86$83–$246
Cockroach extermination63$88–$282
Home inspection63$68–$146
Ant extermination56$63–$194

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