Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Palmetto Exterminators logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%62+4.4Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Palmetto Exterminators

Greer, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 1,380 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Palmetto Exterminators is better than 92% of bed bug exterminators.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Palmetto Exterminators is better than 92% of bed bug exterminators.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Palmetto Exterminators is better than 93% of bed bug exterminators.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Palmetto Exterminators is better than 96% of bed bug exterminators.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Palmetto Exterminators is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Palmetto Exterminators is better than 62% of bed bug exterminators.B
62

Reviews for your job

Customers hired Palmetto Exterminators for 8 kinds of job.

Palmetto Exterminators for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 100
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Rodent extermination”

PatriciaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

We have been so pleased with Palmetto Exterminators! We moved here in 2013 and they are fantastic! We don't have to think about anything. They take care of everything! Highly recommend them.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Mel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

John was on time, friendly and thorough. I would rate him A+

Paid $140–160Reasonable priceRodent extermination
KATHY5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This technician is always on time, very professional and extremely pleasant to talk to and work with.

Ant exterminationCockroach exterminationFlea & mite extermination+ Professionalism
DaveLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were very prompt and professional and reasonably priced

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Brittany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time, very respectful and super nice, showed me what to do, & explained everything. Great customer service.

Rodent extermination+ Punctuality+ Quality+ Professionalism
WENDY11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been using Palmetto Exterminators for the past 7 years and they never disappoint. I get time and date that I need and they will even come in between visits if I have an issue. I highly recommend.

Bee exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our technician did a thorough job. I have always been pleased with Palmetto Exterminators. This time was no different. Our technician even found some cash that had been dropped in our yard and left it clipped to the flyer letting us know he had been there.

Ant exterminationHornet & wasp exterminationGeneral pest inspection
Melinda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been using Palmetto for several years at my personal residence and all of my rental properties. Highly recommend!

Cockroach exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
armando5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ll recommend this service, they are punctual and excellent customer service.

Bee exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness
Myria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Palmetto Exterminators is an excellent service. They were protecting our home before we moved in and we've maintained their services. I have never had a problem with bugs in the house. When we occassionally have a pest problem outside, they come right out and take care of it.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Don8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company. Very professional.

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
RobinLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Palmetto Pest Control since we moved here seven years ago. They always show up on time. They do a good job of mosquito eradication. They do a good job of taking care of all the rest of the bugs in the area.

Cockroach exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Cheri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Attentive, and very thorough

Ant exterminationGeneral pest inspectionRodent extermination
Dean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always professional and courteous. Very satisfied with their service.

Cockroach exterminationGeneral pest inspectionRodent extermination
Jackie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guy that came to my home was very pleasant and cooperative to my needs and concerns. I am very pleased with the service.

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
HERB2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Hornet & wasp exterminationRodent extermination
DennisLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Reasonable priceAnt exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
LaurenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Rodent extermination+ Punctuality+ Quality+ Professionalism
DanaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
AndyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent exterminationSpider extermination+ Punctuality+ Quality+ Professionalism

Price

$93-10% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 70%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection280$68–$116
Termite inspection143$133–$282
Bug & insect extermination141$71–$126
Spider extermination88$79–$141
Hornet & wasp extermination86$83–$246
Cockroach extermination63$88–$282
Home inspection63$68–$146
Ant extermination56$63–$194

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