Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Palmetto Exterminators logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%62+4.4Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Palmetto Exterminators

Greer, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 1,380 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Palmetto Exterminators is better than 92% of bed bug exterminators.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Palmetto Exterminators is better than 92% of bed bug exterminators.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Palmetto Exterminators is better than 93% of bed bug exterminators.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Palmetto Exterminators is better than 96% of bed bug exterminators.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Palmetto Exterminators is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Palmetto Exterminators is better than 62% of bed bug exterminators.B
62

Reviews for your job

Customers hired Palmetto Exterminators for 8 kinds of job.

Palmetto Exterminators for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$113–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 77
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 54 Google reviews tagged “Termite extermination” · showing 20

Sheri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bradley and Palmetto Exterminators always do a great job! We've used them for at least 10 years now, and I wouldn't make a change.

Reasonable priceHornet & wasp exterminationTermite inspectionTermite extermination
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Was very personable and helped with a snake we walked up on. Thank you!

Paid $100–120Reasonable priceTermite exterminationGeneral pest inspection
Katie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chris was professional and thorough. He explained everything he was doing. I really like that Palmetto uses bait stations. Highly recommend!

Termite inspectionTermite extermination
KedricLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very satisfied with Palmetto services, always on-time, very professional and quality service! Highly recommend!

Paid $80–100Reasonable priceTermite exterminationSpider extermination
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Couldn’t be happier! Fast service, easy to work with and very kind people!!

Paid $200+Great priceTermite inspectionTermite extermination
Crystal14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Always prompt, professional and friendly!

Spider exterminationTermite inspectionTermite extermination+ Quality+ Professionalism+ Value
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We’ve been using Palmetto Exterminators for many years and Ryan has been servicing our account. We are extremely pleased with Ryan’s performance. Each time he comes he lets us know he’s arrived and asks if we have any concerns. He always does a thorough job of inspecting, cleaning and spraying all the nooks and…

Paid $80–100Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
Brady12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Austin was right on time and very thorough on all three floors.

Termite extermination
AndrewLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

This company is great. They are always on time and work around my 5 dogs with no problems. The workers when they come out to spray are always helpful.

Great priceTermite exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Palmetto Exterminators did my termite and pest control inspection. They installed a unit that will control termites and pest. Their prices are reasonable due to not having a third party called a subcontractor. They do the work themselves, and are honey.

Home inspectionHornet & wasp exterminationTermite inspection
k3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Did a great job re setting up our termite traps

Paid $200+OverpricedTermite extermination
Stacey12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have been using Palmetto Exterminators for more than 20 years. Always on time, always professional, courteous, & thorough. Would highly recommend!

Termite inspectionTermite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
GILBERTOLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly, professional and on time as requested..The exterminator explain the process and informed me of all services provided by their company.

Termite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Bo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A+ customer service.

Home inspectionTermite inspectionTermite extermination+ Quality+ Professionalism+ Value
Kimberlea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service technician was prompt and courteous!

Termite extermination+ Professionalism
TonyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and communicated with me in a very informative way

Termite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
BODYMORE2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Office Staff are incredible! Technician was very informative, friendly, and performed an extremely thorough inspection. Great value! 👍

Termite extermination+ Responsiveness+ Punctuality+ Quality
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been using this company for five years and I have been well pleased the entire time. Always punctual, always friendly and I have never had any issues. I highly recommend this team.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolutely the best in the area would highly recommend it for anyone that needs pest and termite care

Termite extermination+ Professionalism
AnthonyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

I had a very good Technician, very knowledgeable about his work. I also appreciate his promptness, he said he be here at 2pm and he was, I appreciate that.

Termite extermination+ Punctuality+ Quality+ Professionalism

Show more termite extermination reviews (34 more) →

Price

$93-10% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 70%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection280$68–$116
Termite inspection143$133–$282
Bug & insect extermination141$71–$126
Spider extermination88$79–$141
Hornet & wasp extermination86$83–$246
Cockroach extermination63$88–$282
Home inspection63$68–$146
Ant extermination56$63–$194

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