Analyzing 6,670,6676.7M ReviewsFor 18,69018.7K Experts

Experts Reviews · Company report
Palo Verde Homes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%35+8.5Value 14%84+11.9Replies to reviews 7%77+5.4Craft & service penalty44−5.6Momentum penalty74−2.6Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE

Palo Verde Homes

El Paso, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 31 deck contractors · 4.6★ from 425 Google reviews

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Report card

Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Palo Verde Homes is better than 69% of deck contractors.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Palo Verde Homes is better than 35% of deck contractors.D
35
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Palo Verde Homes is better than 44% of deck contractors.C
44
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Palo Verde Homes is better than 84% of deck contractors.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Palo Verde Homes is better than 74% of deck contractors.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Palo Verde Homes is better than 77% of deck contractors.B
77

Reviews for your job

Customers hired Palo Verde Homes for 8 kinds of job.

Palo Verde Homes for custom home design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom home design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4

All 7 Google reviews tagged “Custom home design”

Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Yvette at palo verde helped us to pick our colors for the house and she was so nice and patient with us thank you so much.

Not sureDesignCustom home design
Delainy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

So disappointed- since Palo is supposed to be “the best”. Wanted to build a new build with them and started the process. Everyone was so rude at Palo from the beginning. On top of that- we picked out all of colors and accents and they kept trying to add more money that needed to be put down with all of the choices.…

OverpricedCustom home designHome building
Javier3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Yvette was amazing to work with. She was so patient and knowledgeable during our color selection appointment. She really took the time to help me choose the colors and finishes I wanted, and she even looked up homes with the options being presented so I could better visualize everything. She made the whole process…

DesignCustom home designExterior painting
Steph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are first time home buyers and are so glad we went with Palo Verde. They have been extremely helpful and responsive when it came to any issues or any questions we had. Throughout the whole process they would explain everything to us. Everything was transparent when it came to any decision that was made. I am glad…

Custom home designHome buildingPredesigned floor plans for homes+ Responsiveness+ Punctuality+ Quality
JoseLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

High quality homes. Very responsive and professional. Highly recommend.

Custom home design+ Responsiveness+ Punctuality+ Quality
EnriqueLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We closed on a PVH they were very professional they answered all of our questions when we did the walk through the process was so easy the person from PVH helped us through the whole house it was awesome when we moved in all the repairs we done the whole house was beautiful it was awesome we have been there for a…

Architectural design servicesCustom home designDesign+ Responsiveness+ Punctuality+ Quality
lesley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Custom home designDesignExterior design services+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 38%Overpriced 13%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Home building39—
Design23—
General repairs & maintenance16—
Paint indoors14—
Project management14—
Custom home design7—
Garage design & building7—
Interior design7—

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