Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
Palo Verde Homes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%35+8.5Value 14%84+11.9Replies to reviews 7%77+5.4Craft & service penalty44−5.6Momentum penalty74−2.6Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE

Palo Verde Homes

El Paso, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 31 deck contractors · 4.6★ from 425 Google reviews

📞 Call (915) 584-9090Request a call backWebsite ↗

Report card

Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Palo Verde Homes is better than 69% of deck contractors.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Palo Verde Homes is better than 35% of deck contractors.D
35
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Palo Verde Homes is better than 44% of deck contractors.C
44
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Palo Verde Homes is better than 84% of deck contractors.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Palo Verde Homes is better than 74% of deck contractors.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Palo Verde Homes is better than 77% of deck contractors.B
77

Reviews for your job

Customers hired Palo Verde Homes for 8 kinds of job.

Palo Verde Homes for exterior painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Exterior painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 5 Google reviews tagged “Exterior painting”

Javier3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Yvette was amazing to work with. She was so patient and knowledgeable during our color selection appointment. She really took the time to help me choose the colors and finishes I wanted, and she even looked up homes with the options being presented so I could better visualize everything. She made the whole process…

DesignCustom home designExterior painting
Stefan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We were seeing Ms. Yvette Muir for color design and changes. It was a very pleasant and professional experience. She is very knowledgeable and helpful in color matching and listened to our preferences. Highly recommended!

Great priceDesignPaint indoorsExterior painting
Alexis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Claudia, was a dream to work with when selecting the color for our new home. She was able to accommodate our needs for a virtual meeting and made the process so seamless. She made us feel extremely comfortable and confident when making selections and ensured that we saw the right shades because it can be a little tricky via zoom. Thanks again!

Paint indoorsExterior painting
lesley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Custom home designDesignExterior design services+ Responsiveness+ Punctuality+ Quality
adrian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyGutter cleaningConsultation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 38%Overpriced 13%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Home building39—
Design23—
General repairs & maintenance16—
Paint indoors14—
Project management14—
Custom home design7—
Garage design & building7—
Interior design7—

Compare with

Paramount Deck Solutions logoParamount Deck SolutionsExperts Score 93El Paso · 5.00★Ameca General Contractors Inc. logoAmeca General Contractors Inc.Experts Score 91El Paso · 5.00★Sky Custom Construction logoSky Custom ConstructionExperts Score 81El Paso · 4.90★