Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%71+24.8Reliability 15%90+13.5Craft & service 20%64+12.8Value 10%4+0.4Momentum 8%92+7.4Track record 7%16+1.1Accountability 5%70+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREPamela's Cleaning Service, LLC
Springfield, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 127 window cleaning services · 4.9★ from 67 Google reviews
Report card
Percentile vs other window cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and reliability; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Pamela's Cleaning Service, LLC is better than 71% of window cleaning services.B
71
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Pamela's Cleaning Service, LLC is better than 90% of window cleaning services.A
90
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Pamela's Cleaning Service, LLC is better than 64% of window cleaning services.B
64
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pamela's Cleaning Service, LLC is better than 4% of window cleaning services.F
4
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pamela's Cleaning Service, LLC is better than 92% of window cleaning services.A
92
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pamela's Cleaning Service, LLC is better than 16% of window cleaning services.F
16
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pamela's Cleaning Service, LLC is better than 70% of window cleaning services.B
70
Reviews for your job
Customers hired Pamela's Cleaning Service, LLC for 3 kinds of job.
Pamela's Cleaning Service, LLC for glass installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$149-41% vs typical window cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 29%Reasonable 67%Overpriced 4%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 19 | $139–$214 |
| General housekeeping | 6 | $158–$254 |
| Deep clean | 4 | $221–$327 |
