Window Cleaning Services · Springfield, IL

Is Pamela's Cleaning Service, LLC any good?

Our verdict: mixed — #32 of 38 window cleaning services, better than 16%. Customers single out its momentum and reliability; value is where it trails.

👍 Strengths

Momentum — better than 91% of peers

Reliability — better than 75% of peers

Accountability — better than 72% of peers

👎 Watch-outs

Track record — 14th percentile

Craft & service — 8th percentile

Value — 7th percentile

Need a specific job done? See what customers paid and said about it here.

Pamela's Cleaning Service, LLC for standard cleaning

Clear ✕

19 customers reviewed a standard cleaning job here and rated it 4.95★. Most paid $100–150 (category typical: $137–$196). For this job it ranks #3 of 5 window cleaning services we track.

★★★★★ Theresa · a week ago

Just started using Pamela's but impressed. Brittany always shows up on time, is friendly and gets right to work. The service is definitely worth it and frees up so much of my time.

Paid $100–150Reasonable pricePost-construction cleaningStandard cleaning
★★★★★ Diane · a month ago

Brooklyn does an excellent job of cleaning. She's very thorough. Pamela's Cleaning Service is reasonably priced. I would highly recommend them.

Paid $150–200Reasonable priceStandard cleaning
★★★★★ Christine · 2 months ago

I couldn’t be happier with the cleaning service! Mikayla is dependable, thorough, and does an excellent job. She pays attention to the little details and is always friendly and professional. I recommend them to anyone looking for someone they can trust to do a great job!

Reasonable priceStandard cleaning
★★★★★ Janet · 3 months ago

Pamela’s Cleaning has been to my house several times now. I am very happy with the cleaning and the care Amanda takes. It is so nice to walk into the house after she has been here and it just feels and smells fresh. I also feel that I can trust her, so I’ve had her come even when I have been out of town. Highly…

Paid $150–200Reasonable priceStandard cleaning
★★★★★ Kyle · 5 months ago

Great cleaner. Her price is fair, she communicates well, and she leaves my house nice and clean!

Paid $100–150Great priceStandard cleaningGeneral housekeeping
★★★★★ Terry · 7 months ago

Pamela"s cleaning does a fantastic job! Everything that we have requested in our evaluation has been done to our satisfaction. The house cleaners are on time and complete the job quickly and thoroughly. I strongly recommend Pamela's Cleaning Service.

Standard cleaning
★★★★★ Raenell · 8 months ago

I have been using Pamela's cleaning service since she started a couple of years ago. I've always been satisfied and happy with all of her work.

Paid $50–100Great priceStandard cleaning
★★★★★ K · 9 months ago

Very friendly staff. They show up on time, and have been very accommodating if we ever need to reschedule. I love the smell of my home when they leave.

Paid $100–150Reasonable priceStandard cleaning
★★★★★ Michelle · 9 months ago

I just started using Pamela’s cleaning services a couple of months ago and the cleaners I have had with Pamela’s do a great job. They also are very timely. They arrive at the same scheduled time and are very professional. I appreciate the great work they do. The reminder texts are great and the payment is so…

Paid $150–200Reasonable priceStandard cleaning

Price

$$$$
$149-21% vs typical window cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Questions about Pamela's Cleaning Service, LLC

Is Pamela's Cleaning Service, LLC good?

Yes by most measures: 4.9★ from 67 Google reviews and an Experts Score of 34/100 (grade D), #32 of 38 window cleaning services we track. 0% of reviews in the last two years were 1–2★ (category average 1.2%).

How much does Pamela's Cleaning Service, LLC charge?

Customers reported a typical bill of $149 (middle half $119–$183), 21% below the window cleaning services median of $189.

What do customers hire Pamela's Cleaning Service, LLC for?

Mostly standard cleaning (19), general housekeeping (6), deep clean (4).

Does the owner respond to complaints?

The owner replied to 100% of 1–3★ reviews (category: 54%).

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