Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%75+11.3Craft & service 20%8+1.6Value 10%7+0.7Momentum 8%91+7.3Track record 7%14+1Accountability 5%72+3.6Experts Score= 34Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.34SCOREPamela's Cleaning Service, LLC
Springfield, IL · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 38 window cleaning services · 4.9★ from 67 Google reviews
Report card
Percentile vs other window cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and reliability; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Pamela's Cleaning Service, LLC is better than 25% of window cleaning services.D
25
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Pamela's Cleaning Service, LLC is better than 75% of window cleaning services.B
75
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Pamela's Cleaning Service, LLC is better than 8% of window cleaning services.F
8
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pamela's Cleaning Service, LLC is better than 7% of window cleaning services.F
7
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pamela's Cleaning Service, LLC is better than 91% of window cleaning services.A
91
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pamela's Cleaning Service, LLC is better than 14% of window cleaning services.F
14
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pamela's Cleaning Service, LLC is better than 72% of window cleaning services.B
72
Reviews for your job
Customers hired Pamela's Cleaning Service, LLC for 3 kinds of job.
Pamela's Cleaning Service, LLC for glass installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$149-21% vs typical window cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 29%Reasonable 67%Overpriced 4%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 19 | $137–$196 |
| General housekeeping | 6 | — |
| Deep clean | 4 | $201–$323 |
