Nick Sajka3 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTim did a fantastic job!
Pappas & Co. Landscaping
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%36+2.5Craft & service penalty99−0.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 69 gardenersPosition by Experts Score among all companies we track in this category. · better than 62%
4.9 ★★★★★ 147 Google reviews · 14 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
21%reviews answered by the owner
May 2026latest review
Pappas & Co. Landscaping at a glance
Google reviewers rate the business 4.9 out of 5 based on 147 reviews. Customers frequently cite lawn maintenance, snow removal, and seasonal cleanup as primary services, praising the team for punctuality, professional communication, and reasonable pricing. The owner responded to 21 percent of the reviews. While most feedback highlights reliability and attention to detail, a small number of low-star comments describe initial service expectations as unmet or unreasonable.
- Google rating: 4.9 out of 5 from 147 reviews (94% five-star).
- Reviews on this page: 147 Google reviews (114 with written comments, 5 with photos).
- Owner responses: the business replied to 21% of reviews.
- Most recent review: May 4, 2026.
- Service: Gardener serving Broadview Heights, Ohio.
Data from Google, last updated October 27, 2026.
Score profile vs other gardeners
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pappas & Co. Landscaping: 89/100 on this factor. Category median: 85.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pappas & Co. Landscaping: 87/100 on this factor. Category median: 86.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pappas & Co. Landscaping: 99/100 on this factor. Category median: 96.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pappas & Co. Landscaping: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pappas & Co. Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pappas & Co. Landscaping: 36/100 on this factor. Category median: 36.D
36
Bar = this company · dark tick = category median.
Star ratings
147 Google reviews we collected
- 5 stars13894%
- 4 stars64%
- 3 stars00%
- 2 stars11%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 114 written reviews
- Praise20099%
- Complaints21%
Topic share
How often each topic comes up in the written reviews
- Quality & results5427%
- Staff & attitude3819%
- Speed & response3216%
- Would recommend2814%
- Honesty & trust2512%
- Price & value178%
- Communication84%
What customers talk about
We read 114 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Pappas and Company Landscaping has done a great job for us doing our lawn maintenance and snow plowing.”
“From the initial consultation to the final touches, Tim was professional, friendly, and incredibly knowledgeable.”
“They immediately then switched to provide snow removal services and kept my drive clean this past 2026 Winter.”
“I highly recommend them to anyone looking for top-notch landscaping services.”
“I also love that they provide a snow removal contract upfront so you can just pay an amount and be cared for all Winter versus getting nickel and dime…”
“I value that I can count on them, they respond to my questions, pricing is reasonable, and they do a great job.”
“They are well organized when it comes to invoicing and other electronic communications.”
People customers mention
- Grounds 13 reviews
- North 11 reviews
- Coffey 10 reviews
- Tim 4 reviews
- Coffee 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pappas & Co. Landscaping for 6 kinds of job. Pick one to see what they paid and said.
Recent reviews
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Pappas and Company Landscaping has done a great job for us doing our lawn maintenance and snow plowing. Very professional and accommodating. Recommend them highly.
C4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
I am a fan of Pappas & Co. Landscaping and have hired them numerous times to help me. Anything from lawn mowing, mulching and more recently seasonal work around my home, and per usual, they did an amazing job. They provided a leaf removal service from October to December (2025) which saved me hours of raking and…
Ashley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We’ve used Pappas for at least six years for landscaping, routine, spring, cleanup, and snow removal. They are very reliable and kind.
Lillian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I am long time customer of Pappas Landscaping. They are very reliable, I never have been disappointed in their work. You will be very happy to have them doing your landscaping.
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I’m impressed with my first cutting, no “pushed over” grass due to heavy ride on mowers
Herman8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
They do an excellent job! I highly recommend them! Always going above expectations!
Lawn care+ Responsiveness+ Punctuality+ Quality
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Lawn care | 24 | — |
| Landscaping maintenance | 9 | — |
| Yard landscaping | 6 | — |
| Lawn landscaping | 5 | — |
| Gardening services | 2 | — |
| Landscape management | 2 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 147 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Bob Ron3 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePappas and Company Landscaping has done a great job for us doing our lawn maintenance and snow plowing. Very professional and accommodating. Recommend them highly.
C Saca4 reviewsTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI am a fan of Pappas & Co. Landscaping and have hired them numerous times to help me. Anything from lawn mowing, mulching and more recently seasonal work around my home, and per usual, they did an amazing job. They provided a leaf removal service from October to December (2025) which saved me hours of raking and back pain! They immediately then switched to provide snow removal services and kept my drive clean this past 2026 Winter. They also did a Spring cleanup to remove about a Million acorns from my yard and trimmed my bushes. It all looked great and saved me hours. I value that I can count on them, they respond to my questions, pricing is reasonable, and they do a great job. I also love that they provide a snow removal contract upfront so you can just pay an amount and be cared for all Winter versus getting nickel and dimed for each plow. Thanks Pappas & Co!
Ashley Rader11 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe’ve used Pappas for at least six years for landscaping, routine, spring, cleanup, and snow removal. They are very reliable and kind.
Mr. Julian RobertLocal Guide · 46 reviewsTotal number of Google reviews Mr. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper easy to deal with.
Lillian Prijatel1 reviewTotal number of Google reviews Lillian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI am long time customer of Pappas Landscaping. They are very reliable, I never have been disappointed in their work. You will be very happy to have them doing your landscaping.
Linda Hale4 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’m impressed with my first cutting, no “pushed over” grass due to heavy ride on mowers
Betty Dean3 reviewsTotal number of Google reviews Betty has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNice job!!
April Steinmetz2 reviewsTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat company..very professional
Marky2 reviewsTotal number of Google reviews Marky has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey are very punctual and professional.
Business details
- Phone: (440) 886-7318
- Website: pappaslandscaping.com
- Service area: Broadview Heights, OH