Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Pappas & Co. Landscaping logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%36+2.5Craft & service penalty99−0.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Pappas & Co. Landscaping

Broadview Heights, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 69 gardeners · 4.9★ from 147 Google reviews

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Report card

Percentile vs other gardeners (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pappas & Co. Landscaping is better than 89% of gardeners.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pappas & Co. Landscaping is better than 87% of gardeners.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pappas & Co. Landscaping is better than 99% of gardeners.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pappas & Co. Landscaping is better than 100% of gardeners.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pappas & Co. Landscaping is better than 100% of gardeners.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pappas & Co. Landscaping is better than 36% of gardeners.D
36

Reviews for your job

Customers hired Pappas & Co. Landscaping for 6 kinds of job.

Pappas & Co. Landscaping for landscaping maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscaping maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7

All 9 Google reviews tagged “Landscaping maintenance”

Connie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This company seems to do everything right. They show up without fail, do a beautiful job, follow requests if something new is added to or changed in the usual weekly lawn maintenance and they have done flower bed weeding for me. The cost for service is the norm for this kind of work. I highly recommend them.

Landscaping maintenanceLawn careLawn landscaping+ Responsiveness+ Punctuality+ Quality
beth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Grounds by Coffey have been taking care of my lawn service and snow removel for over 6 years. Pricing is fair and service is very reliable - they have always done a great job taking care of my yard. I would recommend to anyone needing their services!

Gardening servicesLandscaping maintenanceLawn care+ Responsiveness+ Punctuality+ Quality
SuzanneLocal Guide · 134 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The crew is very professional going about their work very quickly . They rake any leaves or debris that has been left during the winter as well as mowing the lawn. They trim any perennials that needs trimming! I have lived at this property for many years now and have used a number of different lawn and yard…

Landscaping maintenanceLawn care+ Responsiveness+ Punctuality+ Quality
BrookeLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very affordable and reliable, and they respond quickly to questions and special requests. They also have a very easy invoicing and payment process that I appreciate.

Landscaping maintenanceLawn care+ Responsiveness+ Punctuality+ Quality
Patrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used this service for over 15 years. Very responsive and great quality.

Landscaping maintenanceLawn careLawn landscaping+ Responsiveness+ Punctuality+ Quality
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful staff, great attention to detail, always friendly and happy to help in any way they can.

Landscape managementLandscaping maintenanceLawn care+ Responsiveness+ Punctuality+ Quality
Polly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Grounds by Coffey has lawn care and maintenance for me for several years now. They have been most dependable and reliable, fair in pricing, billing and paying is easy, they are all friendly and respectful. I couldn’t be more pleased.

Landscaping maintenanceLawn care
BRYAN6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Landscaping maintenanceLawn care+ Professionalism+ Value
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Landscaping maintenanceLawn care+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn care24—
Landscaping maintenance9—
Yard landscaping6—
Lawn landscaping5—
Gardening services2—
Landscape management2—

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