How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%61+26.7Reliability 19%98+18.4Value 13%11+1.4Momentum 10%52+5.2Track record 9%48+4.2Accountability 6%23+1.4Experts Score= 57Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREParadise Pools, Inc.
Better than 55% of pool & spa services · #10 of 22
Paradise Pools, Inc. for general repairs & maintenance
Clear ✕All 20 Google reviews tagged “General repairs & maintenance”
Paradise Pools does a great job on weekly maintenance. They are always ready to help with whatever comes up. I am on my third house with a poool, and this is the best pool company experience I have had.
Paradise Pool put in our pool about 20 years ago and has maintained it since that time. We are still pleased!
Paradise Pools** has been taking care of our pool on a weekly basis, and they consistently do a terrific job. The pool cleaners are always polite, professional, and dependable, and they pay close attention to the details that really matter. It’s clear they take pride in their work and are very attentive to the…
Paradise Pools services has been excellent. Our weekly maintenance person is reliable, consistent and thorough. The office staff is customer service oriented, friendly and is quick to respond with the help needed. Very happy with their service and company.
Great service. They always respond to calls and emails quickly and send someone out quickly, if needed. Service people are always kind, helpful and respectful. My pool and hot tub always looks clean and I love how I get a service email and picture of my pool after each weekly service.
Paradise has serviced my pool for a decade. They have been responsive to all my needs.
Wonderful service at a fair price, I would highly recommend Paradise Pools!!!
We have been customers for 15 years. Prices are fair. Service is great and they are very responsive when issue arrive. Highly recommend.
Paridise Pooks has come a long way in the last 1 1/2. The service is good people are friendly and my pool is clean. They were having issues with their books and reliability. All of those issues have been solved and I’m very happy with their current service.
We have used Paradise Pools for more than 15 years, from construction to maintenance to weekly pool cleaning. They are dependable, easy to communicate with, and always do a good job, even if the price for service is high and seems to be getting higher and higher in the past few years.
We had Paradise Pools install our pool at our home in Napa valley on our mountaintop outside Calistoga in 2002. At that time we decided to use a product called Pebbletec for the interior, small washed pebbles vs. a typical smooth surface. We love the way this pool has lasted with the help of Paradise as our…
My husband and I have had a wonderful experience with Paradise Pools for over four years. The construction of our pool was amazing, and we love the way the hot tub is attached. We also get our pool cleaned weekly by Paradise. Our service person, Juan, is thorough and professional. We recommend Paradise Pools and…
Paradise Pools maintains our pool and deserves five stars for reliability, clear communication (email and photos with every service), and trustworthy work. Thanks!
Paradise Pools has been my pool service in Napa, CA for approximately 8 years. Their office is easy to reach and cordial. Repairs have been capably performed. Weekly service most of the year and every other week service in the winter has been regular and on time. Cleaning has been satisfactory. My most…
Paradise Pool is without doubt the best pool service i have ever had. always timely and they exercise initiative...when sometime needs to be repairs or replaced...they just go ahead and do it! i could not be more satisfied.
i have used Paradise Pools for many years to service my swimming pool. They have always done an excellent job in cleaning the pool and servicing the equipment. They are always on time and charge a reasonable price for the services they provide. I never have to worry about the pool.
We have been clients for 10 years. Their service and occasional repairs have always been done in a timely and professional manner. We would highly recommend Paradise Pools.
I’ve been using Paradise Pool for my pool service for years and they have been outstanding. They are always on time and keep the water looking crystal clear week after week. They don’t just skim and go; they [check equipment/adjust chemicals/explain issues] and let me know right away if something needs attention.
Paradise Pools has been servicing my pool for the last three years. I highly recommend them to anyone in the Napa Valley for their excellent and reliable service.
Owners were good to deal with for a new pool we contracted as part of a home remodel. They properly addressed some challenges that happened after the pool was completed. Current weekly pool service has been excellent. Office team is great to deal with.
vs category
Blue = Paradise, grey = pool & spa services average
Rating over time
Price
Not enough reviews with a price yet.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%61+26.7Reliability 19%98+18.4Value 13%11+1.4Momentum 10%52+5.2Track record 9%48+4.2Accountability 6%23+1.4Experts Score= 57Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
