Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Paradise Pools, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%85+37.2Reliability 19%99+18.6Value 13%17+2.1Momentum 10%49+4.9Track record 9%50+4.4Accountability 6%20+1.3Experts Score= 68Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Paradise Pools, Inc.

Napa, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 35 pool & spa services · 4.9★ from 81 Google reviews

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Report card

Percentile vs other pool & spa services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Paradise Pools, Inc. is better than 85% of pool & spa services.A
85
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Paradise Pools, Inc. is better than 99% of pool & spa services.A
99
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Paradise Pools, Inc. is better than —% of pool & spa services.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Paradise Pools, Inc. is better than 17% of pool & spa services.F
17
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Paradise Pools, Inc. is better than 49% of pool & spa services.C
49
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Paradise Pools, Inc. is better than 50% of pool & spa services.C
50
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Paradise Pools, Inc. is better than 20% of pool & spa services.D
20

Reviews for your job

Customers hired Paradise Pools, Inc. for 8 kinds of job.

Paradise Pools, Inc. for remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Remodeling”

Chuck5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have used Paradise Pools for maintenance many years! They have also replastered my pool and added a spa to it. I am very happy with them. The service technician, Diego, is great!,

General constructionRemodelingSpa & hot tub installation
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We have used Paradise Pools to rehab the existing pool and used them for weekly service since. They have been great to work with the entire time. Thanks Paradise!

Reasonable priceGeneral constructionRemodeling
Wesley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

A wonderful and reliable team to work with. Very knowledgeable and experienced - and I appreciated their advice and great work. Additionally, they do a great job in regular weekly cleaning and maintenance work.

Reasonable priceRemodelingSwimming pool equipment maintenanceSwimming pool resurfacing
Gary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been a Paradise Pool client for over 25 years, 3 different homes, two refinishing of existing pools and one new build. They are so responsive to any of my request, most professional and respectful to my home and property. I will always f=be grateful for the high quality service they have provided me. Truly the very best in class. Gary McNatton

Reasonable priceInground pool installationRemodeling

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 83%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Swimming pool equipment maintenance32—
Inground pool installation26—
General repairs & maintenance20—
Swimming pool water analysis16—
General construction11—
Swimming pool equipment repair11—
Spa & hot tub installation9—
Custom Swimming pool design5—

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