Tree service · San Luis Obispo, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty84−1.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 30 wood chipping servicesiPosition by Experts Score among all companies we track in this category. · better than 48%
4.9★★★★★634 Google reviews · 24 photos
95%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise Paradise Tree Service for professional tree removal, trimming, and thorough cleanup, noting fair pricing and punctual arrival. However, low-star reviews highlight a pattern of missed appointments, poor communication, and instances where quoted prices were significantly increased after no-shows. While many clients describe the crew as friendly and efficient, some report difficulties with scheduling reliability and honoring initial estimates.
Google rating: 4.9 out of 5 from 634 reviews (95% five-star).
Reviews on this page: 633 Google reviews (583 with written comments, 68 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: October 24, 2026.
Service: Wood Chipping Service serving San Luis Obispo, California.
Data from Google, last updated October 26, 2026.
Score profile vs other wood chipping services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Paradise Tree ServiceWood Chipping Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paradise Tree Service: 93/100 on this factor. Category median: 94.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paradise Tree Service: 94/100 on this factor. Category median: 91.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Paradise Tree Service: 84/100 on this factor. Category median: 99.A
84
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Paradise Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paradise Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Paradise Tree Service: 79/100 on this factor. Category median: 88.B
79
Bar = this company · dark tick = category median.
Star ratings
633 Google reviews we collected
4.9of 5
5 stars60195%
4 stars213%
3 stars00%
2 stars20%
1 star91%
Praise vs complaints
Phrases our text analysis found in 583 written reviews
99%praise
Praise1,30599%
Complaints171%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price7339%
Reasonable10656%
Overpriced00%
Not sure95%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response31724%
Staff & attitude27120%
Quality & results26420%
Would recommend19114%
Price & value18314%
Communication725%
Honesty & trust242%
What customers talk about
We read 583 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Paradise tree was professional, punctual, courteous and reasonable from beginning to end.”
“No show or call for scheduled appointment, even after additional contact was made during wait.”
“The workers were friendly, tidied up after themselves, and took away some extra wood that I needed gone.”
“I found Gill to be unprofessional as he refused to honor the 10% off coupon for the job he and his crew performed.”
“Great service, removed two trees, no damage & very good clean up.”
“It was hot and employees may need a break--no problem with taking care of employees, but the communication was terrible.”
“I would highly recommend them to anyone and i will be using them in the future.”
“Reached out 4/5 different times not even a response🤷🏼♂️Not professional at all & I do not recommend this service.”
“Great price, great guys, was a smooth and seamless process.”
“An appointment was set up to give me an estimate for trimming my tree.”
“They shared their expertise but also listened to our request for the amount of pruning.”
“I highly recommend Paradise Tree Service to anyone looking for professional, reliable, and high-quality tree care.”
People customers mention
Logan24 reviews
Brandon14 reviews
Raymond13 reviews
Chase9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Paradise Tree Service for 7 kinds of job. Pick one to see what they paid and said.
Ben8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Paradise tree service cleaned out brush and trees along a chain link fence for us. The workers were friendly, tidied up after themselves, and took away some extra wood that I needed gone. They arrived a bit earlier than I was expecting, but they got right to work, and checked with me to see if I was satisfied prior…
Reasonable priceTree stump grindingTree removal
JeremyLocal Guide · 55 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Paradise tree service, is top notch. Great price, great guys, was a smooth and seamless process. Had three palm trees removed, they had the experience and the machinery to remove them behind the building. I will be referring them.
rich2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Paradise tree was professional, punctual, courteous and reasonable from beginning to end.
Reasonable priceTree trimming & pruning
Karen2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
We had 6 tree trunks from a landscaping project that needed to be removed. They were able to remove them the next day and we are now ready to proceed with the project. Paradise Tree is a very professional company. Use them! You won’t be disappointed!
Great priceTree stump grinding
Dennis7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great work. Paradise did a highly professional job of tree trimming in a difficult assignment. I would add that they were 100% responsive to my observations and concerns.
Tree stump grinding
David2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Enjoyed working with the guys at Paradise. I've picked up material there, and I've had deliveries. All at good prices. Thanks
Paradise tree service cleaned out brush and trees along a chain link fence for us. The workers were friendly, tidied up after themselves, and took away some extra wood that I needed gone. They arrived a bit earlier than I was expecting, but they got right to work, and checked with me to see if I was satisfied prior to their leaving. I am happy with the results.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree removal
Response from the owner · a day ago
Ben & Jenny, we’re glad the fence-line cleanup turned out well. It’s great to hear the crew was friendly, left the area tidy, removed the extra wood, and confirmed you were satisfied before departing. Thank you for the kind review.
Jeremy KLocal Guide · 55 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Paradise tree service, is top notch. Great price, great guys, was a smooth and seamless process. Had three palm trees removed, they had the experience and the machinery to remove them behind the building. I will be referring them.
Response from the owner · 3 days ago
Jeremy, thanks for the great feedback. We’re glad the palm removals went smoothly and that our crew and equipment handled the tight spot behind the building. We appreciate the referral and look forward to helping you or your neighbors with future work.
rich toschi2 reviewsiTotal number of Google reviews rich has written across all businesses on Google Maps, not just this one.
Paradise tree was professional, punctual, courteous and reasonable from beginning to end.
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · 3 days ago
Rich, thank you for the five-star review and for sharing your experience. We are glad our crew arrived on time, treated you respectfully, and delivered good value from start to finish. Your feedback means a lot and we look forward to helping again.
Thomas Lane3 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Great service, removed two trees, no damage & very good clean up.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree stump removal
Response from the owner · 3 days ago
Thomas, thank you for the five-star review. We appreciate hearing the two trees came down without damage and that the cleanup met your expectations. Compliments like this mean a lot to our crew. We look forward to assisting you again.
Karen Barragan2 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
We had 6 tree trunks from a landscaping project that needed to be removed. They were able to remove them the next day and we are now ready to proceed with the project. Paradise Tree is a very professional company. Use them! You won’t be disappointed!
Price assessment: Great price
Services: Tree stump grinding
Response from the owner · 4 days ago
Karen, we appreciate you taking the time to share this. It’s wonderful to hear the trunk removal helped you continue your project and that you found our team professional. Thank you for recommending us. Your endorsement means a lot and we look forward to assisting with any future work.
Dennis Rosenfeld7 reviewsiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Great work. Paradise did a highly professional job of tree trimming in a difficult assignment. I would add that they were 100% responsive to my observations and concerns.
Services: Tree stump grinding
Response from the owner · a week ago
Dennis, thank you for the great review. We appreciate you noting how we handled a challenging trimming and that we remained responsive to your concerns. Feedback like this really matters to our team. We hope to be of service again when you need us.
David Rangel2 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Enjoyed working with the guys at Paradise. I've picked up material there, and I've had deliveries. All at good prices. Thanks
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 weeks ago
David, thanks for the great review. We’re glad pickups and deliveries met your needs and that you had a positive experience. Your support means a lot to us, and we appreciate you choosing Paradise. We look forward to helping with your next project.
Sharon McConnell1 reviewiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Paradise was prompt and though! And they cleaned everything up well. My front yard looks great without the half dead tree and my neighbors like it too.
Price assessment: Great price
Services: Tree stump grinding, Yard debris removal, Tree removal
Response from the owner · 2 weeks ago
Sharon, thank you for the five-star review. We’re glad our crew arrived on time and worked carefully, and that the cleanup left your front yard looking great. It’s wonderful to hear your neighbors like the result too. We appreciate you sharing your experience.
Jo Manson10 reviewsiTotal number of Google reviews Jo has written across all businesses on Google Maps, not just this one.
Paradise Tree Service provides professional and excellent service. We had two trees trimmed and they did an awesome job. I highly recommend them.
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 2 weeks ago
Jo, we’re happy to hear the trimming met your expectations. It was a pleasure to work on your two trees, and your recommendation means a lot to our team. We would love to help with any future tree needs.
Drake Whitcraft3 reviewsiTotal number of Google reviews Drake has written across all businesses on Google Maps, not just this one.
Services: Tree stump grinding, Tree stump removal, Tree trimming & pruning
Response from the owner · 2 weeks ago
Drake, great to hear. Glad our crew arrived as expected and made the experience pleasant. We welcome your feedback and look forward to working with you again.
