Experts Reviews · Company report
PARAMOUNT AUTO SERVICE logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%70+17Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty82−1.8Momentum penalty90−1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

PARAMOUNT AUTO SERVICE

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #741Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.7★ from 891 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PARAMOUNT AUTO SERVICE is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 70% of auto repair shops.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PARAMOUNT AUTO SERVICE is better than 82% of auto repair shops.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 93% of auto repair shops.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PARAMOUNT AUTO SERVICE is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired PARAMOUNT AUTO SERVICE for 8 kinds of job.

PARAMOUNT AUTO SERVICE for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#163 / 602
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Auto engine diagnostic” · showing 20

Rebecca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I had to bring my car in for battery replacement, repair and electrical (wiring) problems that made the car unusable. Completely unable to turn on, and this problem had been going on repeatedly (annually) for three years now. Everyone was friendly, professional, and prompt. They fixed my car and it is currently…

Reasonable priceElectrical repairAuto battery replacementElectrical
Nathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love the folks at Paramount Auto. They are friendly, knowledgeable staff that give you a full, comprehensive report of your car's health in a way that feels incredibly transparent. They're even willing to talk over specific maintenance recommendations and help you understand more about how your vehicle operates. I…

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Rose12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Service was excellent. Highly recommend the team at Paramount East. Had my vehicle in for airbag light and they resolved the issue. The team at Paramount was excellent again.

Auto engine diagnostic
Bob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Fast and knowledgeable technicians. Fair and reasonable prices.

Auto engine diagnostic
Bob10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Check engine light came on a couple times on a recent trip. Was able to get an appointment same day. They found the root cause, fixed it and now it runs like new. Great job.

Auto engine diagnosticElectrical repairGeneral repairs & maintenance
NateLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have been going here since 2000. I think the alternator replacement got cheaper since then! Great service and use of technology to share the estimates.

Auto battery maintenanceAuto battery replacementAuto emissions testing
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I bring my cars here all the time. These guys are great.

Auto battery replacementAuto exhaust system repairAuto maintenance
M.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paramount is AMAZING!!! They are, hands down, the single best service business in the industry! They were efficient, knowledgeable, reasonably priced and most of all kind! They answered all of our questions thoughtfully and were spot on with all their assessments! Look no further - Paramount is where you need to go :)

Auto engine diagnosticVehicle InspectionVehicle safety inspection
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Good service, very timely.

Auto engine diagnostic
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very honest service. They were very clear about what repairs would be necessary and which were not while explaining why. I will be going back.

Auto engine diagnosticTires
Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with the was excellent! Very thorough, courteous, friendly, professional, finishing the work I a timely manner. No surprises. I highly recommend them in every way!!

Auto battery maintenanceAuto battery replacementBattery
SandraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was able to drop off my car during their busy schedule and they were able to quickly diagnose my check engine light and recommend a course of action for a future repair if needed. Patrick and Mike were very kind, efficient and patient. I did not feel as though their pricing was unreasonable for the recommended…

Auto engine diagnostic
Becky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My vehicle broke down in the holiday parking lot next door. I was stranded and far from home with no way home. I went in and talked to Mike, he got me in a rental and scheduled me for service immediately. They were thorough, gave me all my options and fixed things quickly. I couldn’t be happier. Even though it is a…

Auto engine diagnosticEngine repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Despite not having an appointment they were able to get me in a shave it diagnosed the same day, unfortunately with it having been closer to end shift by that time they had to do the matinence the next day. But they had my car done and on the road in a very effective amount of time. Total time they had my car was…

Auto engine diagnosticGeneral repairs & maintenance
Gerald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I like their services. They are very professional. Patrick and his team took care of my car. They provided me with details of the issue (via text) that causes my car to lag power and also the price of the repairs. They discover my car had a bad ignition coil in cylinder number 2. They replaced it and my car ran like…

Auto engine diagnosticAuto engine tuning
BeckyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Fast to diagnose and repair problem and get me back out on the road. Fast friendly service. Shop provides coffee and water while waiting.

Auto engine diagnostic
MARGARET6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Everyone was very friendly and helpful, and my vehicle was serviced very quickly and very well! I appreciated the additional information I was given about the problems, solutions, and preventative maintenance, and never felt any kind of condescension from any of the shop employees. I was offered a courtesy vehicle…

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Jared13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Paramount East for the past 9 years. Yesterday my daughter brought her Lincoln MKZ to have it looked at for a leaky tire. Troy was nice enough to have a tech fill the tire, and let us know there is a leak. Troy, Pat and Mike have been the most accommodating, helpful and knowledgeable techs we have…

BrakesElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Joni5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My engine light as well as traction system light was on and message to service it was on. My daughter called them and they said it would be okay to drive on so I came in and they were so awesome (Mike) in assisting me with the issue and some others. I was very pleased. A 10 visit! Thank you!

Air & cabin filter replacementBatteryAuto engine diagnostic
Todd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementAuto engine diagnosticOil change

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 72%Overpriced 2%Not sure 5%

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