Analyzing 10,548,06710.5M ReviewsFor 29,93229.9K Experts

Experts Reviews · Company report
PARAMOUNT AUTO SERVICE logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%70+17Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty82−1.8Momentum penalty90−1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

PARAMOUNT AUTO SERVICE

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #803Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.7★ from 891 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PARAMOUNT AUTO SERVICE is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 70% of auto repair shops.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PARAMOUNT AUTO SERVICE is better than 82% of auto repair shops.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 93% of auto repair shops.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PARAMOUNT AUTO SERVICE is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired PARAMOUNT AUTO SERVICE for 8 kinds of job.

PARAMOUNT AUTO SERVICE for electrical

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#403 / 439
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Electrical”

Rebecca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I had to bring my car in for battery replacement, repair and electrical (wiring) problems that made the car unusable. Completely unable to turn on, and this problem had been going on repeatedly (annually) for three years now. Everyone was friendly, professional, and prompt. They fixed my car and it is currently…

Reasonable priceElectrical repairAuto battery replacementElectrical
JakeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a good experience with body work and part replacement after a collision. Paramount did clean and competent work.

Electrical repairGeneral repairs & maintenanceElectrical
Nathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love the folks at Paramount Auto. They are friendly, knowledgeable staff that give you a full, comprehensive report of your car's health in a way that feels incredibly transparent. They're even willing to talk over specific maintenance recommendations and help you understand more about how your vehicle operates. I…

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Customer Service. Kept me informed along the way to keep me up to date on their progress.

Auto battery maintenanceAuto maintenanceElectrical
aaronLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

Brought car in for starter issues. They reported car was fine and couldn't get starter to fail. I'm afraid of continuing to have the same starter issues and it was a good chunk of money for their tests. Hoping they may give me a break when starter issues appear again.

Electrical
Jared13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Paramount East for the past 9 years. Yesterday my daughter brought her Lincoln MKZ to have it looked at for a leaky tire. Troy was nice enough to have a tech fill the tire, and let us know there is a leak. Troy, Pat and Mike have been the most accommodating, helpful and knowledgeable techs we have…

BrakesElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Nate4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryElectrical
Chad4 years ago★★★★★

Rating only, no written review.

ElectricalCarburetor cleaningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 72%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Oil change148—
Tires98—
General repairs & maintenance70—
Brakes40—
Auto engine diagnostic28—
Battery28—
Auto maintenance26—
Steering & suspension repair20—

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