Experts Reviews · Company report
PARAMOUNT AUTO SERVICE logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%70+17Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty82−1.8Momentum penalty90−1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

PARAMOUNT AUTO SERVICE

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #741Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.7★ from 891 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PARAMOUNT AUTO SERVICE is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 70% of auto repair shops.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PARAMOUNT AUTO SERVICE is better than 82% of auto repair shops.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 93% of auto repair shops.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PARAMOUNT AUTO SERVICE is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired PARAMOUNT AUTO SERVICE for 8 kinds of job.

PARAMOUNT AUTO SERVICE for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#221 / 447
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Engine repair”

Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

These guys are the best. Replaced 9 fuel injectors, repaired an oil leak, and replaced a battery in my 2014 MB CLS550.

Reasonable priceAuto battery replacementGeneral repairs & maintenanceEngine repair
JordanLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Truck starter died, AAA towed it in on Sunday AM. Repairs/cost to repair agreed upon Monday AM with 2 calls. Parts ordered and Truck was done Tuesday AM. Efficient, direct and to the point. We'll done.

Reasonable priceEngine repairAuto maintenance
Daniel11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very honest and consistent service.

TransmissionElectrical repairSteering & suspension repair+ Quality+ Professionalism
Ramakrishna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful customer service, prompt updates of diagnostics and right ETA and quality work Note: they helped diagnose engine light flashing issue and fixed in no time

Engine repairOil changeTransmission
Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with the was excellent! Very thorough, courteous, friendly, professional, finishing the work I a timely manner. No surprises. I highly recommend them in every way!!

Auto battery maintenanceAuto battery replacementBattery
Becky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My vehicle broke down in the holiday parking lot next door. I was stranded and far from home with no way home. I went in and talked to Mike, he got me in a rental and scheduled me for service immediately. They were thorough, gave me all my options and fixed things quickly. I couldn’t be happier. Even though it is a…

Auto engine diagnosticEngine repair
Chuck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They went out of their way to help

Engine repair
JoAnn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was a nice experience.

Engine repair
timothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

These guys are the elite, professional, honest, outstanding service and experts at diagnostic issues. No BS very fair AND HONEST BIZ. Would not even consider going any other place to have my auto needs done. Tim thompson. Woodbury.

Air & cabin filter replacementEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

We are from Wisconsin. My wife’s car broke down on 494. She was able to limp it into Paramount. Unfortunately they could not fix same day but they were very kind to her as she waited for me to drive 5 hours to pick her up and take her home.

Engine repair+ Professionalism
Jeffrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very honest and informative. They tried to do what was in my best interest. They could have pushed for an engine replacement but saved me money by suggesting a less expensive repair that would still work.

Air conditioningEngine repairOil change+ Punctuality+ Quality+ Professionalism
Jared13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Paramount East for the past 9 years. Yesterday my daughter brought her Lincoln MKZ to have it looked at for a leaky tire. Troy was nice enough to have a tech fill the tire, and let us know there is a leak. Troy, Pat and Mike have been the most accommodating, helpful and knowledgeable techs we have…

BrakesElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
NtxawgEdited 11 months ago★★★★★

Rating only, no written review.

Reasonable priceEngine repairGeneral repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceAuto engine diagnosticEngine repairOil change
TerrellEdited 2 years ago★★★★★

Rating only, no written review.

Engine repair
Corey3 years ago★★★★★

Rating only, no written review.

Engine repairOil change
Nate4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryElectrical
Chad4 years ago★★★★★

Rating only, no written review.

ElectricalCarburetor cleaningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Billy4 years ago★★★★★

Rating only, no written review.

BrakesEngine repair+ Punctuality+ Quality+ Professionalism
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 72%Overpriced 2%Not sure 5%

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