Experts Reviews · Company report
PARAMOUNT AUTO SERVICE logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%70+17Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty82−1.8Momentum penalty90−1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

PARAMOUNT AUTO SERVICE

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #741Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.7★ from 891 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PARAMOUNT AUTO SERVICE is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 70% of auto repair shops.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PARAMOUNT AUTO SERVICE is better than 82% of auto repair shops.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 93% of auto repair shops.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PARAMOUNT AUTO SERVICE is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired PARAMOUNT AUTO SERVICE for 8 kinds of job.

PARAMOUNT AUTO SERVICE for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.148
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#293 / 641
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 148 Google reviews tagged “Oil change” · showing 20

ZekeLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

I've brought my vehicle here twice. First time was just an oil change, that was fine. They mentioned some work I should get done on the van based on their inspection. Called ahead to schedule that work and another oil change some months later. Was told to bring in the van at 8 and it should take several hours; I…

Not sureOil change
Felicia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great service! I would recommend if you are looking to get a diagnostic quickly. I also appreciate that they email you the diagnostic as well as call you to describe what is going on. Great work!!

Reasonable priceOil change
ed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

As always, great service!a

Reasonable priceOil change+ Punctuality+ Quality+ Professionalism
iojk9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great service

Not sureGeneral repairs & maintenanceVehicle InspectionWheel alignment
Jerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Accommodated my needs, performed a thorough inspection, answered my questions, offered guidance on needed repairs, & treated me well. The business & personnel have my trust.

Reasonable priceOil change+ Quality+ Value
Dawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Extremely good communication. Answer all my question. Car repair took the time quoted. Will return

Reasonable priceAuto battery replacementTire rotationsWiper blade installation
Julianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent customer service and upfront pricing. Would highly recommend!

Reasonable priceGeneral repairs & maintenanceVehicle InspectionOil change
LewLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our daughter had previously been a customer of Paramount. When we had a Check Engine light come on, it was a given we would take the vehicle to Paramount. The service we received was excellent!! I even let them know that the week was extremely busy for us and we may not be able to respond quickly, and they worked…

Reasonable priceTransmissionSteering & suspension repairOil change
Ann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Jon is very friendly and helpful This was the quickest I’ve ever gotten in and out of there….. for an oil change This even included a tire rotation Interesting

Tire rotationsOil change
Charlene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

All welcoming and efficient. I have been going to Paramount for trusted care for many years.

Reasonable priceOil change
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Front brakes , and oil change .

Not sureBrakesOil change
Lee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The staff was gracious in squeezing me in at the last minute for an oil change before I hit the road for a family emergency in Milwaukee.

Reasonable priceOil change
Dustin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have been using Paramount for a few years now and they have been the best shop I’ve used. Beware if you get a degrease done the smell will linger for some time (up to a week or so). Very Professional and great communication from the team throughout the service and repair process.

Reasonable priceExhaustOil changeTires
Patrick15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Got our tires rotated, service was friendly and professional. The price was right. Recommend highly!

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement+ Quality+ Value
Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have been bringing my vehicles to Paramount Autocare since 2004! They are great, and I wouldn't take my cars anywhere else -it's so nice to be able to call up my ol' friend Mike with any services I need and know I will be taken care of :)

TransmissionTiresTire rotations
GregLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great service as usual!! Thanks for keeping my jeep running smoothly!

Reasonable priceGeneral repairs & maintenanceOil changeTires+ Punctuality
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Paramount was great. When a problem with breaks occurred they were able to get it my SUV in quickly and diagnosed and sent a report on the repairs they found were needed. They had the repairs done by the end of the next day for pickup that evening. Cost of repairs and parts were in-line with other shops in the area…

Steering & suspension repairBrakesOil change
shanna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

These guys are great 😊

Great priceOil change
LindseyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They're fantastic! Highly recommend.

Great priceOil change
Nathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love the folks at Paramount Auto. They are friendly, knowledgeable staff that give you a full, comprehensive report of your car's health in a way that feels incredibly transparent. They're even willing to talk over specific maintenance recommendations and help you understand more about how your vehicle operates. I…

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 72%Overpriced 2%Not sure 5%

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