Experts Reviews · Company report
PARAMOUNT AUTO SERVICE logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%70+17Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty82−1.8Momentum penalty90−1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

PARAMOUNT AUTO SERVICE

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #741Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.7★ from 891 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PARAMOUNT AUTO SERVICE is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 70% of auto repair shops.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PARAMOUNT AUTO SERVICE is better than 82% of auto repair shops.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 93% of auto repair shops.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PARAMOUNT AUTO SERVICE is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired PARAMOUNT AUTO SERVICE for 8 kinds of job.

PARAMOUNT AUTO SERVICE for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.148
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#293 / 641
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 148 Google reviews tagged “Oil change” · showing 60

ZekeLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

I've brought my vehicle here twice. First time was just an oil change, that was fine. They mentioned some work I should get done on the van based on their inspection. Called ahead to schedule that work and another oil change some months later. Was told to bring in the van at 8 and it should take several hours; I…

Not sureOil change
Felicia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great service! I would recommend if you are looking to get a diagnostic quickly. I also appreciate that they email you the diagnostic as well as call you to describe what is going on. Great work!!

Reasonable priceOil change
ed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

As always, great service!a

Reasonable priceOil change+ Punctuality+ Quality+ Professionalism
iojk9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great service

Not sureGeneral repairs & maintenanceVehicle InspectionWheel alignment
Jerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Accommodated my needs, performed a thorough inspection, answered my questions, offered guidance on needed repairs, & treated me well. The business & personnel have my trust.

Reasonable priceOil change+ Quality+ Value
Dawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Extremely good communication. Answer all my question. Car repair took the time quoted. Will return

Reasonable priceAuto battery replacementTire rotationsWiper blade installation
Julianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent customer service and upfront pricing. Would highly recommend!

Reasonable priceGeneral repairs & maintenanceVehicle InspectionOil change
LewLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our daughter had previously been a customer of Paramount. When we had a Check Engine light come on, it was a given we would take the vehicle to Paramount. The service we received was excellent!! I even let them know that the week was extremely busy for us and we may not be able to respond quickly, and they worked…

Reasonable priceTransmissionSteering & suspension repairOil change
Ann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Jon is very friendly and helpful This was the quickest I’ve ever gotten in and out of there….. for an oil change This even included a tire rotation Interesting

Tire rotationsOil change
Charlene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

All welcoming and efficient. I have been going to Paramount for trusted care for many years.

Reasonable priceOil change
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Front brakes , and oil change .

Not sureBrakesOil change
Lee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The staff was gracious in squeezing me in at the last minute for an oil change before I hit the road for a family emergency in Milwaukee.

Reasonable priceOil change
Dustin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have been using Paramount for a few years now and they have been the best shop I’ve used. Beware if you get a degrease done the smell will linger for some time (up to a week or so). Very Professional and great communication from the team throughout the service and repair process.

Reasonable priceExhaustOil changeTires
Patrick15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Got our tires rotated, service was friendly and professional. The price was right. Recommend highly!

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement+ Quality+ Value
Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have been bringing my vehicles to Paramount Autocare since 2004! They are great, and I wouldn't take my cars anywhere else -it's so nice to be able to call up my ol' friend Mike with any services I need and know I will be taken care of :)

TransmissionTiresTire rotations
GregLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great service as usual!! Thanks for keeping my jeep running smoothly!

Reasonable priceGeneral repairs & maintenanceOil changeTires+ Punctuality
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Paramount was great. When a problem with breaks occurred they were able to get it my SUV in quickly and diagnosed and sent a report on the repairs they found were needed. They had the repairs done by the end of the next day for pickup that evening. Cost of repairs and parts were in-line with other shops in the area…

Steering & suspension repairBrakesOil change
shanna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

These guys are great 😊

Great priceOil change
LindseyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They're fantastic! Highly recommend.

Great priceOil change
Nathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love the folks at Paramount Auto. They are friendly, knowledgeable staff that give you a full, comprehensive report of your car's health in a way that feels incredibly transparent. They're even willing to talk over specific maintenance recommendations and help you understand more about how your vehicle operates. I…

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Noreen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Paramount in Woodbury, MN, has consistently kept me apprised of what they find and my options. My most recent visits were no exception. I particularly like their willingness to help when a problem comes up that needs immediate attention.

Reasonable priceElectrical repairBatteryOil change
JeanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fast, friendly service.

Great priceOil change
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service.

General repairs & maintenanceOil change
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional shop. Makes suggestions of what should be done depending on the miles on the car

Great priceOil change
deana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always honest, reliable, and trustworthy!

Reasonable priceTiresGeneral repairs & maintenanceVehicle Inspection
Lou4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Patrick, Mike and team got me ready to roll! Real nice, Clark!

General repairs & maintenanceOil change
Kraig3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Convenient and professional place to get work done on a car. They are always friendly and provide consistent service.

TiresGeneral repairs & maintenanceBrakes
Blaise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Drop off of my vehicle was fast and easy. I was kept informed about the progress of the service and alerted when the service was completed. obenson

Oil change+ Punctuality+ Quality+ Professionalism
Mary16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Awesome

Auto tire replacementOil changeService not listed
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always 5 star service!!

Oil change
Kristi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

These guys are amazing! They always go above and beyond! I won’t take my car anywhere else!

Auto battery replacementVehicle InspectionOil change
sndreqstrnn13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Everything was great but I don’t like their company policy to place 3k miles on the next oil change sticker. It should be based upon the manufacturer recommendations for the car make/model and oil used.. now I have to keep record of actual next service date

Oil change
JoeLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Took my Audi S5 here for an oil change and brake fluid change. They were cordial and pleasant to deal with. When their technician made a mistake, they took care of the issue with no extra expense to me. I will bring my other vehicles here for service in the future.

BrakesOil changeTire rotations
KateLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They honor their appointment times. They never try to upsell me on anything. They never pretend that something is wrong with my car so that they can make more money. And it least two of their office people have worked there for many, many years.

Oil changeTire rotations
Faye3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience as always. We have been dealing with Paramount for years and we have always had great experiences!

Oil changeTire rotations
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Oil change. Easy to schedule, quick work

Oil change
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, quick, quality work at a fair price…. And they communicate well making the way. Basic service is a piece of cake here!

Oil change
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Patrick and the crew are the best in the Twin Cities!

Oil change
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I bring my cars here all the time. These guys are great.

Auto battery replacementAuto exhaust system repairAuto maintenance
Jennilyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been bringing our vehicles here for years. Honest and reputable work!

General repairs & maintenanceOil change
Blake3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They managed to take me on short notice to swap my tires out and made sure my car was fit to drive.

General repairs & maintenanceOil changeTire rotations
RickLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great experience.

Oil change
Talisha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James is amazing. He always helps me with my services and gets things done that need to be done. I continue to come back because he is so kind!

Oil change
Ramakrishna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful customer service, prompt updates of diagnostics and right ETA and quality work Note: they helped diagnose engine light flashing issue and fixed in no time

Engine repairOil changeTransmission
kathyLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love this place. Great staff. Don't try to rip u off

Oil change
Kerry12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Replaced transmission in my hot rod. Good price, good people, excellent job.

Auto maintenanceAuto water leak repairOil change+ Punctuality+ Quality+ Professionalism
BRIAN2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

23 years! These guys are the best

General repairs & maintenanceOil change
Dillon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Battery Replacement and overall car inspection. Straightforward and easy to work with.

BatteryOil changeTire rotations
Jacqueline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Very nice and found the problem and got to my car right away knowing we were stuck there being we were from out of town.

General repairs & maintenanceOil change
Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My first time at Paramount. Customer service was amazing. Definitely going back.

Oil change
Cathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

It was great. Helpful and friendly..cathy mcnaughton.

Oil change+ Value
NikkiLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend! I hit a pothole and got stranded out in Woodbury. This place was recommended to me by my father in law. As a women, it can be tough for me to go into auto shops because I feel they will try to take advantage of me. This place did not do that. They staff was very kind and explained everything to me.…

Oil changeTires
Corey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kind, concise, transparent, simple. Good business.

Oil change
Bonnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stopped in to make appointment for oil change. They did it right away!

Oil change
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paramount has been my trusted mechanic for years in Woodbury.

Oil changeTires
Dianne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were awesome. Very accommodating to my emergency request for a battery change, and also did my needed oil change even though they were really busy. Fair pricing. Terrific experience.

Auto battery replacementAuto maintenanceOil change
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Trustworthy, professional, courteous, & get them in job done as promised. They have my confidence.

Auto maintenanceOil changeVehicle Inspection
Andy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been a customer for 20 years and am happy to recommend their work!

Auto exhaust system repairOil change
Brent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Went in on Saturday afternoon for an oil change and general inspection. Patrick was great, got the car in right away and was back with an update within a few minutes. Oil change took less time than anticipated and they made sure I understood all the recommended follow ups before I left. Convenient scheduling,…

Oil change
Dave11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly and knowledgeable staff. Thanks

Oil change

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 72%Overpriced 2%Not sure 5%

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