Experts Reviews · Company report
PARAMOUNT AUTO SERVICE logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%70+17Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty82−1.8Momentum penalty90−1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

PARAMOUNT AUTO SERVICE

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #741Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.7★ from 891 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PARAMOUNT AUTO SERVICE is better than 75% of auto repair shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 70% of auto repair shops.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PARAMOUNT AUTO SERVICE is better than 82% of auto repair shops.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 93% of auto repair shops.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PARAMOUNT AUTO SERVICE is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PARAMOUNT AUTO SERVICE is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired PARAMOUNT AUTO SERVICE for 8 kinds of job.

PARAMOUNT AUTO SERVICE for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#389 / 451
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Transmission”

LewLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our daughter had previously been a customer of Paramount. When we had a Check Engine light come on, it was a given we would take the vehicle to Paramount. The service we received was excellent!! I even let them know that the week was extremely busy for us and we may not be able to respond quickly, and they worked…

Reasonable priceTransmissionSteering & suspension repairOil change
Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have been bringing my vehicles to Paramount Autocare since 2004! They are great, and I wouldn't take my cars anywhere else -it's so nice to be able to call up my ol' friend Mike with any services I need and know I will be taken care of :)

TransmissionTiresTire rotations
Nathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love the folks at Paramount Auto. They are friendly, knowledgeable staff that give you a full, comprehensive report of your car's health in a way that feels incredibly transparent. They're even willing to talk over specific maintenance recommendations and help you understand more about how your vehicle operates. I…

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Cody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent customer service managers were knowledgeable. Helped me with brainstorming ideas to help me in anyway that they could, very impressed overall would highly recommend to anybody.

Reasonable priceTransmission
Daniel11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very honest and consistent service.

TransmissionElectrical repairSteering & suspension repair+ Quality+ Professionalism
Santana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been taking my cars here for years. Great, friendly service you can trust!

Auto maintenanceBrakesGeneral repairs & maintenance
NateLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have been going here since 2000. I think the alternator replacement got cheaper since then! Great service and use of technology to share the estimates.

Auto battery maintenanceAuto battery replacementAuto emissions testing
Ramakrishna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful customer service, prompt updates of diagnostics and right ETA and quality work Note: they helped diagnose engine light flashing issue and fixed in no time

Engine repairOil changeTransmission
Kerry12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Replaced transmission in my hot rod. Good price, good people, excellent job.

Auto maintenanceAuto water leak repairOil change+ Punctuality+ Quality+ Professionalism
Wes12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast and friendly staff and they remember me every time! Paramount gets my vehicle in top shape when I need it. Thank you Paramount!

Oil changeTransmission+ Value
kathy11 months ago★★★★★

Rating only, no written review.

Reasonable priceTransmission
Karla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Transmission
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

Rating only, no written review.

BrakesTransmission− Professionalism− Value
DavidLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Transmission+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 72%Overpriced 2%Not sure 5%

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